I just installed this and am giving it a provisional five stars because of the ease of installation, the quality of the prints and the $69 price. I might revisit this review if problems crop up later. But set up was incredibly easy and I was printing wirelessly from my iMac and iPhone within an hour. If fact, if I hadn't walked away while the drivers were downloading, it could have gone quicker.
This installation was done on a late 2009 iMac running High Sierra. Basically, you just plug in the printer and turn it on. Remove the tape on the paper tray and a small piece of protective cardboard from inside the printer. Then go to HP's install site at 123.hp.com. (You can also do part of this directly from the printer if you want, but I think it's easier on the computer).
The install program will prompt you on how to properly install the ink and paper. There are helpful videos. The only thing that tripped me up was when it came time to generate a test print for the scanner. The install prompt said to click "ok" on the printer's tiny touch screen. But all I could see on the screen were prompts for my country and language. But, even though you will have already answered those on the website, answer them again on your printer's touch screen, and then you'll get to the "ok" prompt.
Once you're done, you still will have to tell your iMac - and I assume PC - that you have a new printer. That was easy. The iMac saw it and I just made it the new default printer.
On my iPhone I downloaded the HP Smart app from the Apple App Store. It was easy to print photos from my library. I did get a little confused when I was setting up to print email. It said it would send me a pin to complete the process and never did. Yet, when I checked my iPhone it saw the printer and printed out an email. Go figure. Maybe these instructions were for an older model.
Two other things: You will come to one of those privacy agreements at the end of the set up. Make sure you read them. I opted out of letting them monitor my printer or sending me updates. Also, I did not sign up for HP's instant ink program. It didn't look like it would save me that much money, given both the privacy and flexibility I'd be giving up. The cheapest plan is $3 a month -- $36 a year -- and allows you 100 pages a month. My printing needs are light, but there are times I might go over 100 a month. And replacement cartridges are $27 on Amazon. It just didn't make budget sense and it's allowing a backdoor into some of your most private documents. HP might not care, but a hacker might.
Hope this helps!
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|---|---|---|---|---|---|---|
| Customer Rating | (20989) | (7253) | (10120) | (3013) | (20544) | (32764) |
| Price | $149.99 | $184.99 | $99.99 | $149.99 | $104.99 | $201.00 |
| Sold By | HeadphonesSource LLC | AceElectronix | worldwidetraders | HeadphonesSource LLC | Amazon.com | Express Solutions (S/N Recorded) |
| Color | Black | Black | White/Grey | Black | Stone | Black |
| Connectivity Technology | Wi-Fi;Bluetooth;Cloud Printing | Ethernet, Bluetooth, USB, Wi-Fi | Wi-Fi, USB, Bluetooth | USB | Wi-Fi | USB, Wi-Fi |
| Duplex | Automatic | Automatic | Automatic | Manual | Manual | Manual |
| Item Dimensions | 17.5 x 14.4 x 5 inches | 17.87 x 7.6 x 19.33 inches | 17.03 x 14.21 x 7.64 inches | 17.87 x 6.34 x 16.14 inches | 15.86 x 6.97 x 5.55 inches | 17.72 x 14.33 x 8.54 inches |
| Item Weight | 11.93 lbs | 16.72 lbs | 13.58 lbs | 14.00 lbs | 5.13 lbs | 12.37 lbs |
| Maximum Print Speed (Black and White) | 7 pages per minute | 15 pages per minute | 10 pages per minute | 13 pages per minute | 19 pages per minute | 20 pages per minute |
| Maximum Media Size | 8.5 x 14 inch | 8.5 x 14 inch | 8.5 x 14 inch | 8.5 x 14 inch | 8.5 x 14 inch | 8.5 x 14 inch |
| Operating System | Windows, Mac, iOS, Android | Linux, Mac, Windows, iOS, Android | Mac, Windows, iOS, Android | Windows, Mac, Linux, iOS, Android | Mac, Windows, iOS, Android | Windows, Mac, iOS, Android |
| Print media | Envelopes, Glossy photo paper, Paper (plain) | Labels, Glossy photo paper, Envelopes, Paper (plain), High-resolution paper | Glossy photo paper, Paper (plain) | Paper (plain), Labels, Glossy photo paper, High-resolution paper, Envelopes | Paper (plain), Envelopes | Glossy photo paper, Paper (plain), Labels, Card stock, Envelopes, High-resolution paper |
| Printer Output | Color | Color | Color | Color | Color | Color |
| Printer Technology | Inkjet | Inkjet | Inkjet | Inkjet | Inkjet | Inkjet |
| Resolution | 1200 x 1200 dpi | — | 1200 x 1200 dpi | 4800 x 1200 DPI | — | — |
| Special Features | Auto-Duplex, Network-Ready, Touchscreen, Optional HP High-Yield Cartridges, ENERGY STAR Certified, HP Instant Ink Eligible, Cloud Print Enabled | Auto-Duplex, Network-Ready, Auto Document Feeder, Scan to Email, Separate Photo Tray, Print from USB Drive, Color Touchscreen, Optional HP High-Yield Cartridges, Ethernet Networking, HP Instant Ink Eligible | Auto-Duplex, Network-Ready, Cloud Print Enabled | Network-Ready, Scan to Email, Separate Photo Tray, Touchscreen, Optional HP High-Yield Cartridges, HP Instant Ink Eligible, Cloud Print Enabled | Network-Ready, Optional HP High-Yield Cartridges, ENERGY STAR Certified, HP Instant Ink Eligible, Cloud Print Enabled | Network-Ready, Auto Document Feeder, Touchscreen, Optional HP High-Yield Cartridges, ENERGY STAR Certified, HP Instant Ink Eligible, Cloud Print Enabled |
| Wireless Communication Standard | 802.11n | 5 GHz Radio Frequency, 802.11bgn, Bluetooth, 2.4 GHz Radio Frequency | — | Bluetooth, 802.11bgn, 5 GHz Radio Frequency, 2.4 GHz Radio Frequency | 802.11bgn | 802.11bgn |
From the manufacturer
At a glance
Main features
Functions, photo sizes supported, wireless, mobile printing, duplex and borderless printing.
Additional features
Designed for versatility.
Compare HP ENVY All-in-One Printers
 Currently viewing |  Learn more |  Learn more |  Learn more | |
|
Functions
| Print, Scan, Copy | Print, Scan, Copy | Print, Scan, Copy | Print, Scan, Copy, Fax |
|
Print speed (up to)
| 10 ppm black, 7 ppm color | 13 ppm black, 8 ppm color | 14 ppm black, 9 ppm color | 15 ppm black, 10 ppm color |
|
Auto 2-sided printing
| Yes | Yes | Yes | Yes |
|
Auto document feeder
| N/A | N/A | N/A | 35-sheet |
|
Wired/wireless networking
| 802.11n | 802.11b/g/n | 802.11b/g/n | Ethernet, 802.11b/g/n |
|
Display (inches)
| 2.2 mono touchscreen | 2.2 mono touchscreen | 2.65 color touchscreen | 2.65 color touchscreen |
|
Dimensions (inches)
| 17.52 x 14.45 x 5.04 | 17.87 x 16.14 x 6.34 | 17.87 x 16.14 x 6.34 | 19.33 x 17.87 x 7.6 |
|
Input/output capacity
| 100 sheets, 25 sheets | 125 sheets, 25 sheets | 125 sheets, 25 sheets | 125 sheets, 25 sheets |
Shop the HP 65 Ink Series
 Learn more |  Learn more |  Learn more |  Learn more |  Learn more |  Learn more | |
|
Description
| Standard yield HP cartridges | Standard yield HP cartridges | High-yield HP XL cartridges | High-yield HP XL cartridges | Multiple cartridges per pack | Monthly ink subscription plans |
|
Why buy
| Bold, sharp black text | Vibrant colors | Bold, sharp black text | Vibrant colors | Sharp text and vibrant colors | Sharp text and vibrant colors |
|
Page yield
| Up to 120 pages | Up to 100 pages | Up to 300 pages | Up to 300 pages | Up to 120 Black, 100 Tri-color | 50, 100 or 300 pages/month |
|
Cartridge color
| Black | Tri-color | Black | Tri-color | Black, Tri-color | Black, Tri-color |
|
Multipacks available
| Yes | Yes | No | No | Yes | N/A |
Climate Pledge Friendly
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PRODUCT CERTIFICATION (1)
EPEAT products are assessed against criteria including energy use and have a reduced sustainability impact across their lifecycle.
SILVER
EPEAT addresses the sustainability impacts of electronic products. An EPEAT registered product must meet required criteria and can meet optional criteria. The criteria depend on the type of product and can include energy efficiency, reduction of fluorinated greenhouse gases (F-Gases), and end of life management. Products meeting 50% - 75% optional criteria are “Silver” and those meeting more than 75% are “Gold”.
Customer reviews
BRAND NEW HP Envy 5500 arrived DEAD ON ARRIVAL
Reviewed in the United States on August 26, 2018
BRAND NEW HP Envy 5500 arrived DEAD ON ARRIVAL.I have used HP printers for more years than I'd like to admit and have watched in dismay as the quality has plummeted year by year.I finally give up.My BRAND NEW HP Envy 5500 arrived DEAD.From very first power-on all it will do is show the error message in the photo: "GETTING ERROR CODE 0X00829C98 HW WATCHDOG C".There is nothing useful in the support forums except to unplug and replug.I've power cycled it at least 50 times and no change.This is coming right back, HP. 😡
Reviewed in the United States on August 26, 2018
Images in this review
Top reviews from other countries
Amazon Customer
Just Beware.
Reviewed in Canada on December 25, 2018
Amazon Customer
Reviewed in Canada on December 25, 2018
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Destiny Izu
Works perfectly, I highly recommend.
Reviewed in Canada on December 17, 2018
