I agree with previous users. While i had no problem setting this printer up and printing. As soon as I cancelled my account when the free time period was up my printer would no longer print. I resigned up and it prints like a charm. I cancelled it again a month ago and bang same thing. I cannot print no matter what I do. Signed up again for the 0.99/ month plan and was instantly able to print again . I do not want to be held captive by this company. As soon as I can I will buy another printer. I am not going to pay even 0.99 a month just to keep a printer active and support something that is such a rip off!
Update on this —- after much research you can use this printer after you cancel your instant ink or paper membership. You do need to set up an account to set up printer. What they do not make clear is that the ink cartridges included in the box are special.(they say instant ink on them). Once your free 6 months is up you need to either sign up for one of their plans to continue using these cartridges. They communicate with HP as to when to send you more ink. If you cancel the plan the communication stops immediately and the ink cartridges will not print. Its not the printer its the cartridges. If you decide to not pay for an ink membership you must take out the original ink cartridges (throw them out) and replace with regular HP ink cartridges for your specific printer. This was not originally made clear when I bought this printer, but this last time when I cancelled the plan they asked me to confirm that I understood the instant ink cartridges would not work and I would not be able to print with out replacing the cartridges etc. I am no longer on their plan and I am printing fine with this printer.
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Compare with similar items
 | HP DeskJet 4133e All-in-One Printer with Bonus 6 Months of Instant Ink,White | Canon PIXMA TR8620a - All-in-One Printer Home Office|Copier|Scanner|Fax|Auto Document Feeder | Photo, Document | Airprint (R), Android, Black, Works with Alexa | HP OfficeJet Pro 8034e Wireless Color All-in-One Printer with 1 Full Year Instant Ink,White | |
|---|---|---|---|---|
| Customer Rating | (5560) | (866) | (3117) | (915) |
| Price | $89.99 | $69.99 | $139.00 | $189.99 |
| Sold By | Amazon.com | Amazon.com | Adorama | Amazon.com |
| Color | white | White | Black | White |
| Connectivity Technology | USB | Wireless, wired | USB, Wi-Fi | USB |
| Item Dimensions | 14.21 x 17.03 x 7.64 inches | 16.85 x 7.87 x 13.07 inches | 13.8 x 17.3 x 7.5 inches | 13.43 x 18.11 x 9.21 inches |
| Item Weight | 13.58 lbs | — | 17.40 lbs | 18.04 lbs |
| Maximum Print Speed (Black and White) | 10 pages per minute | 8.5 pages per minute | 15 | 20 |
| Maximum Media Size | 8.5 x 14 inch | 8.5 x 14 inch | 8.5 x 14 inch | 8.5 x 14 inch |
| Manufacturer Series Number | ENVY 6455e | — | — | — |
| Operating System | Windows 10, macOS 10.14 Mojave, Mac OS 10 15 Catalina, Mac OS 11 Big Sur, Chrome OS | — | Android | Windows 11; Windows 10; Windows 8; Linux; macOS 10.12 Sierra; macOS 10.13 High Sierra; ChromeOS |
| Print media | Envelopes, Paper (plain), Labels, Glossy photo paper | Envelopes, Labels, Glossy photo paper, Paper (plain) | Glossy photo paper | Glossy photo paper, Card stock, Paper (plain), Envelopes |
| Printer Output | Color | Color | Color | Color |
| Printer Technology | Inkjet | Inkjet | Inkjet | Inkjet |
| Special Features | Auto-Duplex, Decal-Printing, Network-Ready, Energy Star Certified, Cloud Print Enabled | Wireless | Auto Document Feeder, Touch Screen, Network-Ready, Memory Card Slot | Auto-Duplex, Display Screen |
| Wireless Communication Technology | Bluetooth, Wi-Fi | — | — | — |
From the manufacturer
Reviews with images
All Photos
A Very Good Small Home Office Printer
First off let me state some facts regarding the initial setup process of this printer.1. It couldn't be any easier. Simply download the HP Smart app to either your smart phone/iPad or your PC/Mac and follow the step by step directions.2. You DO NOT have to sign up to the HP Instant Ink program to setup this printer. Simply decline the offer when it is offered during the setup process.3. You DO need to be connected to the internet to setup this printer.Okay with that out of the way, the Pros and Cons.Pros:1. A very nice design that looks great on my office desk, I like the fact that the printer is small compared to other inkjet printers that simply take up too much space.2. The print quality is excellent for a printer at this price point, this includes text and photos. See the test photo I included in this review. I printed the photo on glossy photo paper at the highest resolution setting and then I scanned the photo at the highest resolution scan setting (1200 x 1200).3. The auto document feeder and the scanner/copy functions work great as well.4. It does what a printer is supposed to do and it does it well.Cons:1. The power button is on the rear of the printer above the power cord. They should have placed the button on the left side of the front display panel.2. This may or may not be a con to everyone, and that is there's no LCD screen on this printer. Instead, on the lower front right side of the printer there are 5 touch sensitive buttons that do the following: A information button (This prints out a information page containing the status/info of the printer), a cancel job button, a resume job button, and 2 buttons to make a copy, one for color and one for black & white. There is also a Wi-Fi indicator light above the buttons and a digital number display to indicate the number of copies that are selected by the user. All other printer functions are accessed via the HP Smart app or via other applications (Microsoft Word, photo apps, etc.). I like the simplistic controls of this printer as I seldom used the hard to read LCD screen on my old HP printer.My only concern regarding this printer as well as another HP printer (HP Envy Inspire 7255e) that I returned that was doing the same thing, the scanner bar is constantly flashing when ever the printer is powered on. The HP customer service rep I spoke to on the phone told me that this is not normal and instructed me to return that printer. I returned the other printer (HP Envy Inspire 7255e) and purchased this printer and the scanner bar does the same thing as the other printer. So is this normal or not? At this point I'm not too sure. However both printers functioned without any errors so maybe it is normal for the scanner bar to constantly flash on the newer HP printers. I'd sure like to know for sure though.
Top reviews from the United States
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Reviewed in the United States on March 23, 2022
Model name: NewVerified Purchase
First off let me state some facts regarding the initial setup process of this printer.
1. It couldn't be any easier. Simply download the HP Smart app to either your smart phone/iPad or your PC/Mac and follow the step by step directions.
2. You DO NOT have to sign up to the HP Instant Ink program to setup this printer. Simply decline the offer when it is offered during the setup process.
3. You DO need to be connected to the internet to setup this printer.
Okay with that out of the way, the Pros and Cons.
Pros:
1. A very nice design that looks great on my office desk, I like the fact that the printer is small compared to other inkjet printers that simply take up too much space.
2. The print quality is excellent for a printer at this price point, this includes text and photos. See the test photo I included in this review. I printed the photo on glossy photo paper at the highest resolution setting and then I scanned the photo at the highest resolution scan setting (1200 x 1200).
3. The auto document feeder and the scanner/copy functions work great as well.
4. It does what a printer is supposed to do and it does it well.
Cons:
1. The power button is on the rear of the printer above the power cord. They should have placed the button on the left side of the front display panel.
2. This may or may not be a con to everyone, and that is there's no LCD screen on this printer. Instead, on the lower front right side of the printer there are 5 touch sensitive buttons that do the following: A information button (This prints out a information page containing the status/info of the printer), a cancel job button, a resume job button, and 2 buttons to make a copy, one for color and one for black & white. There is also a Wi-Fi indicator light above the buttons and a digital number display to indicate the number of copies that are selected by the user. All other printer functions are accessed via the HP Smart app or via other applications (Microsoft Word, photo apps, etc.). I like the simplistic controls of this printer as I seldom used the hard to read LCD screen on my old HP printer.
My only concern regarding this printer as well as another HP printer (HP Envy Inspire 7255e) that I returned that was doing the same thing, the scanner bar is constantly flashing when ever the printer is powered on. The HP customer service rep I spoke to on the phone told me that this is not normal and instructed me to return that printer. I returned the other printer (HP Envy Inspire 7255e) and purchased this printer and the scanner bar does the same thing as the other printer. So is this normal or not? At this point I'm not too sure. However both printers functioned without any errors so maybe it is normal for the scanner bar to constantly flash on the newer HP printers. I'd sure like to know for sure though.
1. It couldn't be any easier. Simply download the HP Smart app to either your smart phone/iPad or your PC/Mac and follow the step by step directions.
2. You DO NOT have to sign up to the HP Instant Ink program to setup this printer. Simply decline the offer when it is offered during the setup process.
3. You DO need to be connected to the internet to setup this printer.
Okay with that out of the way, the Pros and Cons.
Pros:
1. A very nice design that looks great on my office desk, I like the fact that the printer is small compared to other inkjet printers that simply take up too much space.
2. The print quality is excellent for a printer at this price point, this includes text and photos. See the test photo I included in this review. I printed the photo on glossy photo paper at the highest resolution setting and then I scanned the photo at the highest resolution scan setting (1200 x 1200).
3. The auto document feeder and the scanner/copy functions work great as well.
4. It does what a printer is supposed to do and it does it well.
Cons:
1. The power button is on the rear of the printer above the power cord. They should have placed the button on the left side of the front display panel.
2. This may or may not be a con to everyone, and that is there's no LCD screen on this printer. Instead, on the lower front right side of the printer there are 5 touch sensitive buttons that do the following: A information button (This prints out a information page containing the status/info of the printer), a cancel job button, a resume job button, and 2 buttons to make a copy, one for color and one for black & white. There is also a Wi-Fi indicator light above the buttons and a digital number display to indicate the number of copies that are selected by the user. All other printer functions are accessed via the HP Smart app or via other applications (Microsoft Word, photo apps, etc.). I like the simplistic controls of this printer as I seldom used the hard to read LCD screen on my old HP printer.
My only concern regarding this printer as well as another HP printer (HP Envy Inspire 7255e) that I returned that was doing the same thing, the scanner bar is constantly flashing when ever the printer is powered on. The HP customer service rep I spoke to on the phone told me that this is not normal and instructed me to return that printer. I returned the other printer (HP Envy Inspire 7255e) and purchased this printer and the scanner bar does the same thing as the other printer. So is this normal or not? At this point I'm not too sure. However both printers functioned without any errors so maybe it is normal for the scanner bar to constantly flash on the newer HP printers. I'd sure like to know for sure though.
Images in this review
Top reviews from other countries
Roshan Jussawalla
Wireless Printer
Reviewed in Canada on December 6, 2023Model name: NewVerified Purchase
andrew
This printer is not good
Reviewed in Canada on April 26, 2023Model name: NewVerified Purchase
