Amazon.com: Customer reviews: HP Laserjet Pro M277dw Wireless All-in-One Color Printer, Amazon Dash Replenishment Ready (B3Q11A)
Skip to main content
.us
Hello Select your address
All
EN
Hello, sign in
Account & Lists
Returns & Orders
Cart
All
Disability Customer Support Customer Service Best Sellers Amazon Basics Today's Deals Prime New Releases Books Music Gift Cards Registry Fashion Amazon Home Toys & Games Pharmacy Coupons Sell Computers Video Games Automotive Home Improvement Beauty & Personal Care Smart Home Pet Supplies Luxury Stores Health & Household Handmade Audible TV & Video Baby

  • HP Laserjet Pro M277dw Wireless All-in-One Color Printer, Amazon Dash...
  • ›
  • Customer reviews

Customer reviews

4.1 out of 5 stars
4.1 out of 5
1,255 global ratings
5 star
62%
4 star
15%
3 star
6%
2 star
5%
1 star
12%
HP Laserjet Pro M277dw Wireless All-in-One Color Printer, Amazon Dash Replenishment Ready (B3Q11A)

HP Laserjet Pro M277dw Wireless All-in-One Color Printer, Amazon Dash Replenishment Ready (B3Q11A)

byHP
Style: PrinterChange
Write a review
How customer reviews and ratings work

Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.

Learn more how customers reviews work on Amazon
See All Buying Options

Top positive review

All positive reviews›
Nick Fotopoulos
4.0 out of 5 starsGreat all around, but photo prints are aweful and dark
Reviewed in the United States 🇺🇸 on August 28, 2015
I like all of the new features compared to the previous version of this printer that we had (the black 276). However the print quality when printing photos is awful. Maybe HP will release a software update that gets the color profiles fixed, but until then photos printed or copied on this will come out looking way too blue, too dark and too brassy. It does have the options to get it tuned right, but unless you know about color profiles and how to adjust them properly you'll probably won't be able to find one good setting that works for everything and will have to tweak them for every item you print. It also seems very slow to print sometimes. I printed 10 pictures, 4 to a page, and it look over two minutes for each page. With all of the new things they've added to this that the 276 didn't have the one infuriatingly stupid thing that it still has is an alphabetical keyboard for on screen input. What idiot made that design decision!? It turns a simply input task into a 3 hour ordeal trying to hunt and peck the right letters.

The first one I ordered was very difficult to get setup. It never seemed to get discovered automatically and I always had to use the IP to get it setup. When I tried to use the WiFi direct setup it would show up in the list of available printers but would always fail to connect. It would some times get a print job and just sit endlessly with the "Printing" status on the screen, or continually print the first page over and over again. After two weeks of weird connectivity issues I requested an exchange through Amazon and fully expected to return it and then wait while that processed before I would get a new one, but much to my surprise and the end of the online process when I clicked the button to complete the exchange Amazon let me know that my new printer was on the way and should be here in two days. The new one arrived and

And now on to the good.

The screen: The new touch screen has a much better feel to it. It's responsive and easy to select things with a light touch, unlike the previous model that often required you to mash down on the screen. You can scroll and swipe through the interface in ways that are similar (but not exactly the same) as you would expect on a smart phone. The menus themselves are easier to navigate and the primary functions on the screen are far easier to get to than in the previous version.

Double sided printing: It's automatic double sided printer is freaking awesome! It just works and works well.

Scanner: The feeder works well just like the previous version. It scans documents quickly and accurately, although it does tend to have a slight twist on the pages. But nothing so bad that i'd call a problem. The flat bed scanner has glass that runs to the front and right edge. This means you can slide pages right off the device when you finish scanning them instead of pawing at them and getting finger prints and smudges all over the glass.

Physical dimensions: They really shrunk this thing down quite a bit from the previous version. That alone might be reason enough for many to upgrade.

Setup: It was a breeze. But configuring the email and fax profiles from the screen on the device would be a huge pain. Just use the software, or once you get it installed you can
Read more
6 people found this helpful

Top critical review

All critical reviews›
Doctor Dave
3.0 out of 5 starsBetter than inkjets - is that saying much?
Reviewed in the United States 🇺🇸 on August 17, 2019
After years of frustration with inkjets, I finally went back to laser. Inkjets trick you with initially good printouts, but then the jets clog, or you get banding, etc. I probably went through at least a half dozen printers this way. I’ve waited to review this to make sure I’m not getting burned. So far, pretty good. Only a couple problems that I can live with.

The good:
- Prints pretty consistently, every time. We don’t use our printer very often any more. Inkjets will invariably force you into a cleaning cycle that burns ink - IF they don’t become clogged and unusable (which they invariably do.) Lasers don’t care (it uses toner/fusion technology, not micro-droplet).
- All the functions work pretty reliably for me (with a Mac). Scan and print - I don’t have a copper phone line any more, faxing is a pain to get set up and doesn’t really work well over VOIP.
- Toner cartridges last a reasonably long time (but see cost item in “bad and ugly”!)

Bad or Ugly:
- Most of the time when I’m manually feeding pages into the “extra paper type slot” it mis-feeds from the main paper tray and claims it’s jammed. I have to remove that tray, pull out the sheet that started feeding and put the tray back in. Then it works OK.
- For a printer this size, the main tray is comically small. It should be like a 200 to 500 sheet tray. It’s about 50 sheets, if that. Also, the way the paper loads in is not very “secure” - it doesn’t give you that warm fuzzy feeling that it’s aligned right and won’t jam, but it never has. Just seems like a poor design.
- Once, the black toner cartridge got some shmutz on the fuser that’s built into the cart (or similar roller part). It caused blotching on the printouts, so I had to replace the cartridge before it was done, but that fixed the problem, which is much better than throwing the printer away like with an inkjet.
- The toner cartridges are insanely expensive. Like $100 each or $400 for a set (all three colors and black). Holy Moley! I’ve replaced the black twice (high capacity) and the colors I honestly can’t remember but I think I’ve just bought one round of color high-cap. That’s about 25 cents a page at their claimed life of about 2500 pages. I prefer the convenience of laser and not throwing my printer away once a year like with inkjets, but really, this is pretty rich. I can afford it but think very hard if you’re on a tight budget. You may have to live in inkjet hell. Do your math.
- I have not printed family photos. It’s good enough for newspaper quality photos, but don’t buy and expect to print 4x6 glossies.
Read more
One person found this helpful

Search
Sort by
Top reviews
Filter by
All reviewers
All critical
All formats
Text, image, video
Filtered by
CriticalClear filter
373 total ratings, 366 with reviews

There was a problem filtering reviews right now. Please try again later.

From the United States

Doctor Dave
3.0 out of 5 stars Better than inkjets - is that saying much?
Reviewed in the United States 🇺🇸 on August 17, 2019
Style: PrinterVerified Purchase
After years of frustration with inkjets, I finally went back to laser. Inkjets trick you with initially good printouts, but then the jets clog, or you get banding, etc. I probably went through at least a half dozen printers this way. I’ve waited to review this to make sure I’m not getting burned. So far, pretty good. Only a couple problems that I can live with.

The good:
- Prints pretty consistently, every time. We don’t use our printer very often any more. Inkjets will invariably force you into a cleaning cycle that burns ink - IF they don’t become clogged and unusable (which they invariably do.) Lasers don’t care (it uses toner/fusion technology, not micro-droplet).
- All the functions work pretty reliably for me (with a Mac). Scan and print - I don’t have a copper phone line any more, faxing is a pain to get set up and doesn’t really work well over VOIP.
- Toner cartridges last a reasonably long time (but see cost item in “bad and ugly”!)

Bad or Ugly:
- Most of the time when I’m manually feeding pages into the “extra paper type slot” it mis-feeds from the main paper tray and claims it’s jammed. I have to remove that tray, pull out the sheet that started feeding and put the tray back in. Then it works OK.
- For a printer this size, the main tray is comically small. It should be like a 200 to 500 sheet tray. It’s about 50 sheets, if that. Also, the way the paper loads in is not very “secure” - it doesn’t give you that warm fuzzy feeling that it’s aligned right and won’t jam, but it never has. Just seems like a poor design.
- Once, the black toner cartridge got some shmutz on the fuser that’s built into the cart (or similar roller part). It caused blotching on the printouts, so I had to replace the cartridge before it was done, but that fixed the problem, which is much better than throwing the printer away like with an inkjet.
- The toner cartridges are insanely expensive. Like $100 each or $400 for a set (all three colors and black). Holy Moley! I’ve replaced the black twice (high capacity) and the colors I honestly can’t remember but I think I’ve just bought one round of color high-cap. That’s about 25 cents a page at their claimed life of about 2500 pages. I prefer the convenience of laser and not throwing my printer away once a year like with inkjets, but really, this is pretty rich. I can afford it but think very hard if you’re on a tight budget. You may have to live in inkjet hell. Do your math.
- I have not printed family photos. It’s good enough for newspaper quality photos, but don’t buy and expect to print 4x6 glossies.
One person found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


RobinGB
2.0 out of 5 stars Good printer EXCEPT pictures printer WAY too dark
Reviewed in the United States 🇺🇸 on July 19, 2016
Style: PrinterVerified Purchase
I bought this for my mom because she rarely prints or copies things and the cartridges from the inkjet printers keep drying up. Also, her two computers--a desktop and laptop printer are old and the reviews said it would work with older computers. One of the musts to have was network because sometimes the wireless printers are buggy especially with the older computers. So she's had it a week now and here are my comments:
1) The setup was easy. I set it up on three co computers--first my Mac and my mom's 10 year+ computers. All were fine. Having the installation CD helped immensely for the older computers. I set them all up to be network except for the old desktop which I first did through USB because I couldn't figure out how to do it on the older PC but eventually did. So all can do network and the older PC is USB too.
2) Easy to use
3) Copies look great
4) Paper feed works well.
5) Fax easy to set up except there doesn't seem to be an easy way to tell it to NOT receive faxes except manually. So what I did was change it to more rings than the phone's answering service picks up and then it seems you can manually receive.
6) We didn't test sending a fax because there wasn't a way to do it.
7) It's larger than the pictures make it look but it's a color laser so they are large. This one isn't as large as some. It's heavy though so be prepared for that.
8) Printing--photos are too dark!!!! This is the one negative and it's a big negative as there isn't a way to fix it with the printer. You can have the printer color calibrate and it's a tiny bit better but they are still really dark. It's not a software issue because I tried it on more than one computer and they're all dark. Even if it were a software issue that's not good because I bought this printer to be easy for a senior to use and if you have to go in and color correct with each program or each time you print that's a pain and not something I have to do on my inkjet printer. This is a definite deal breaker for me and if I were going to buy a color laser for myself I wouldn't buy the printer for this reason. The only reason I didn't return this printer for my mom is because she mostly copies or prints text and this is fine for her. She's not printing photos or brochures/newsletters/etc. with photos or graphics in them and because I was visiting from out of town, if I returned the printer and waited for a new one I wouldn't be there to set it up. I did research online and couldn't find a way to alter the dark printing but did learn it's an issue that others have had. If it weren't for this issue I would've given the computer 5 stars but for a color printer not to print good color (although the copies are fine)--that knocks it down three stars for me.
8 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


P. H.
1.0 out of 5 stars Horrible -- Does Not Even Print Test Page
Reviewed in the United States 🇺🇸 on September 10, 2015
Style: PrinterVerified Purchase
Can't Print -- Can't establish connection to my brand new HP Spectre running on Windows 10. I can't even print a test page -- when the device was hooked up to my laptop via the included printer cable. While I was able to set up the wireless connection on the device to the 2.4 GHz channel on my wireless router, the device could not find the 5.0 GHz channel: it never appeared after repeated tries.

First, I downloaded the driver from the HP website. No connection could be established to the device from my laptop. This was after nearly two hours -- I was very excited to get this device, especially for the price ($249) and its compactness. (My beloved Brother All-in-One, which I bought from Amazon years ago, is too bulky (now) and I could not set the wireless function on that device to work, after I got a new wireless router two years ago.)

Second, after receiving a CD/DVD ROM today that I order from Amazon, I uninstalled all drivers and SW I downloaded last night from HP. I then installed the included installer (CD) using my new CD ROM. The driver and SW installed properly, but I could not print a test page, even though the device was hooked up to my laptop via the included printer wire.

Maybe it's Windows 10 that is causing my problems. I had no problems installing the driver for my other HP Laser Jet P1006 (the best printer I've ever bought) on my Windows 10 laptop but the printing works sporadically -- I keep having to turn off and on the P1006. I've owned an HP all-in-one before and it was a breeze to get everything installed and working -- the scanner on that AIO worked the best. The scanner on my Brother AIO never worked. That's why I decided to get another HP AIO but the MFP M277dw has been frustrating the Jesus out of me and I'M tempted and ready to return this lovely device to Amazon's 3rd party seller, which has great prices!

So, does anyone know if this HP AIO works with Windows 8.1 or a Max running on Yosemite?

Update: October 3, 2015

Amazon and this third-party seller were very good with accepting my return for a full refund.

I do plan to order from this third-party seller in the future. It's just unfortunate this this HP AIO didn't work out for me. HP is likely lagging in releasing updates because of its continued huge work force reduction, which seems to be impacting its distributors and consumers like me very negatively. Now I'm regretting having bought a high end HP (signature series) laptop (Spectre 360)!!!!!
11 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


R. Hander
2.0 out of 5 stars Got a Mac? It's not really compatible.
Reviewed in the United States 🇺🇸 on May 26, 2018
Style: PrinterVerified Purchase
I loved this printer when I first received and installed it a couple of years ago (August, 2015). It printed quickly, had some decent email-to-print features, and even scanned to my Mac as long as it was on. However, since then, subsequent updates to the MacOS have slowly changed how it interacts with the printer, and it now it will only print black and white things with any speed. If a document has graphics, make other plans (for example, I'm writing this while I wait for it to spit out some stickers I'm printing for my son -- it's been about five minutes already, and it's still thinking about it). Also, it no longer scans to my Mac's public drive; I have to use a USB jump drive.

I've updated the firmware. I've tried Mac-specific and HP-specific drivers. I've even followed advice on HP's help site saying that it should be plugged directly into the wall rather than into a power strip (which, as an engineer, made zero sense to me, but I tried it anyway). None of that works.

Will they fix it? Who knows. I may even be missing the magic combination of drivers, MacOSX updates, firmware, and plug arrangement right now. But that's just it. HP is clearly not staying abreast of what MacOS changes are doing to compatibility, and (OH! it just started printing -- after literally just under 10 minutes) even if they do fix things, the next time your Mac receives an update, that could all be undone again.

Finally, I should also note that I've bought replacement cartridges for this once. The first set really didn't last very long at all. I do very little printing. I know this is a known part of owning a laser printer, but suffice it say that I was shocked that I was paying as much for the (high capacity) replacement cartridges as I did for the printer.

The bottom line is that this prints well, has a good footprint, and some great features. But if you have a Mac, prepare to pull your hair out. I have no idea if other printers are similarly frustrating with a Mac; I just know that this one is. Had I known things would change like this, I'd never have bought this printer. But then, who could have known. Anyway, beware.
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Amazon Customer
2.0 out of 5 stars Beware of software hiccups with certain system configurations
Reviewed in the United States 🇺🇸 on July 19, 2015
Style: PrinterVerified Purchase
I posted the review below yesterday and today was able to enable the printer and copier functionality of the printer; however, my guess is the scanning and faxing capability still will not work properly because of optional software programs that I had to disable to complete the install (I have a separate scanner and use eFax through my PC, so didn't need these functions). After writing the original review below, I tried one last thing before boxing up and returning the printer, which was to customize the software installation and de-select all but the mandatory baseline printer drivers and scanning software and then the installation went through. It appears therefore that the software hiccup is with one or more of the half-dozen other programs that would normally install during a complete installation, including critical OCR capabilities that likely impact scanning, as well as the faxing software. After already spending hours on the installation, reading blog posts, etc., I wasn't about to experiment to determine exactly which components proved problematic. If you want this multi-function device to do more than print and copy, you may want to reconsider purchasing this product, as you could have similar issues in attempting to install the software.

Previous review:

As far as I can tell, this printer just will not work with a Lenovo laptop running Windows 7 64 bit operating system, as the software will not install. I came across other unanswered blog posts experiencing the same problem with the Windows 7 64 bit systems, and while I can't say it is a global problem with this operating system, I can confirm that it is certainly a problem with the Lenovo setup at least. I tried absolutely everything recommended on the blog posts (by the way, lots of people apparently are running into the problem that the HP software will not install, and have to jump through hoops to get it to work), but to no avail. HP tech support was terrible and had no clue either. Returning the printer tomorrow and will not buy another HP printer as this software issue has apparently persisted for some time now and yet no fix.
4 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


horseluvr
2.0 out of 5 stars A VERY PROBLEMATIC PRINTER
Reviewed in the United States 🇺🇸 on October 25, 2017
Style: PrinterVerified Purchase
After being disappointed in the print quality of 2 Brother printers recently, when our office needed a color printer, I decided on this printer based on good reviews. This printer has been the biggest disappointment and waste of money. First, it jams frequently because it apparently can't handle switching the types of paper, i.e., printing something on regular paper and then printing an envelope. It has trouble printing envelopes from both the single feed paper input or the regular paper tray...makes no difference. IF it accepts the envelope without jamming, it takes so long to print that it melts the sticky sealant to where you then can't open the envelope. I had to purchase the peel n stick kind to avoid this. Most of the time it crinkles some part of the envelope making it very unprofessional looking. You can't scan to a file from the display screen on the printer. You have to open your scan from the computer. Something that should literally be like 3 clicks from the display turns into a bigger task getting up and down and having to do it from the computer. And did I mention that it is always jamming despite using the highest quality paper I can buy? Takes no less than 5-10 min to finally convince the printer it is not jammed even after you clear the path. WHEN it's working, it has a very good print quality, but uses a lot of toner to get this quality. After 2 weeks of light use, we are already out of one of the color cartridges so it printed blank pages yesterday on a rush job. After changing settings we were able to complete the print job. I guess I will now have to lower the print quality to be able to afford the toner at this rate, so with the print quality being the only thing decent about this printer, now I'll have to say there's nothing about it that is acceptable. I regret not going with another Brother...at least it functions as it is intended to and is very user friendly. After 6 month's of using the Brother, I have never had a paper jam and just changed the first toner out 2 weeks ago. Very disappointed in this HP. And btw, I have always used HP's in the past. Where did the quality go?
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


M. Dowdie
3.0 out of 5 stars Caution -- software not ready for Windows 10
Reviewed in the United States 🇺🇸 on August 19, 2015
Style: PrinterVerified Purchase
I had no complaints using this model for printing and scanning under Windows 7 and Windows 8.1. However, even simply printing has not worked since I upgraded to Windows 10. I attempted to reinstall the software, but it will not successfully install on Windows 10; I've tried several times and it always gets a "Fatal Error" message and rolls back the installation.

To be fair to HP, I know that Windows 10 has really snuck up on everyone and taken us all by surprise. I mean, it's not like they ran a public beta for months or anything.

I'll change my rating to 4 stars once HP updates the software or provides support that's at all helpful.

*** Update September 19, 2015 ***

I tried again to download the full software installation package from the HP website and was able to complete installation on one of the Windows 10 PCs. The software itself does not appear to have been updated by HP and I haven't made significant changes to the Windows 10 box either, so I can't explain why it is working now when it so consistently failed to install before. I am left with a useless, non-functional printer in Devices and Printers as a remnant of the previous installation that worked in Windows 7. Based on this, I'd guess that if you are installing the printer software for the first time on Windows 10 you may not have any issues. I'd still encourage caution and expect to have some problems if you're using this printer under Windows 7 or 8 and then upgrade to Windows 10.
5 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Jerry
2.0 out of 5 stars Nice machine, horrible software
Reviewed in the United States 🇺🇸 on June 1, 2016
Style: PrinterVerified Purchase
I think what HP has done is to build a very good printer-scanner-copier-fax machine and then pay very little attention to the associated operating system/software. After many hours, I have finally succeeded in printing wirelessly - sometimes. Seems like it works when it wants to. When it doesn't want to, it needs me to turn it off and then back on.

The problems started with the included CD, which contains drivers for Mac OS-X v.10.5 & 10.6. If a Mac user has 10.7 or later, the drivers have to downloaded from HP's website. My OS is 10.11, so their CD is just a few years out of date. So I went though a rather laborious process of installing the drivers from HP. Now I am unsure the correct driver software got installed. Why? Well, wireless scanning doesn't work, even when printing does.

Somehow I found (through no fault of HP) the 158-page User Manual in pdf form. On Page 85, I’m directed to the Open Printer Utility button – which doesn’t appear on my screen when I navigate to where they tell me it’s found.

In the Getting Started Guide, page 3, under Scan to Email, I’m directed to click the System tab. Which doesn’t exist on my screen. Seems like everywhere I turn it’s into a brick wall.

I have had this machine for 24 hours, about 10 of which have been spent in frustration. Help from HP seems to be a pay-as-you-go deal, an onerous proposition. I am left with probably my best option being to return the thing to Amazon. That’s a bad deal for Amazon and for me – but HP’s indifference to customer satisfaction drives me in that direction. I’ll give it another 24 hours; if no progress, back in the box it goes.

UPDATE: 24 hours later, I tried the scan function again (wirelessly), just for grins. And it worked flawlessly. This thing is blowing my mind. Now I have to keep testing it -- until it either satisfies me or makes me put it back in the box.
3 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Ted Larson
1.0 out of 5 stars Another HP printer, another dissapointment from buying a HP printer, will I ever learn?
Reviewed in the United States 🇺🇸 on March 6, 2017
Style: PrinterVerified Purchase
I was told by the IT people to stay away from HP but I didn't listen. I received the printer on Saturday, spent a few hours taking out my other HP printer and dropping it off the deck to relieve the pent up frustration, and installing my new printer and wirelessly connecting all the computers in the house and downloading the appropriate software. Monday I had a busy day of printing planned from not having a printer for a week. I start out with 3 files of 8 pages each the first 2 files went through fine the 3 file printed a few pages then I got an error message the printer was out of paper. I checked for jams, removed the tray and reinserted it and it still would not pull paper from the tray. Spent 2 hours on phone with a HP Hodgie as he remotely tried up dating software and having me turn on off, all the while I was trying to tell him it is not a software but hardware issue. Finally he gave up and after 15 min I was connected to a "Hardware Specialist (Hodgie2) who told me they would send me a RECONDITIONED printer in about 10 days to 2 weeks. I called foul and went to Amazon to return it, after 15 min on their website I still could not find out how to get ahold of customer service so I did an internet search and found the number (866-216-1072), write it down you will need it. Since it was through one of their "Partners" I have to wait 2 days for them to get authorization for the return, then repackage my 60 pound boat anchor and find a location for the shipper they choose. Once the have received the Item they will process my refund, no exchange. For about $20 more I will go to Best Buy and get another printer TODAY If it doesn't work I will take it back TODAY, and get another one TODAY. I will jump through the hoops and get my refund in probably 10 days to two weeks and know not to ever buy another HP printer, and never buy another necessity item from Amazon again. Amazon is fine for items you can live without if there is a hick-up, but if it's a necessity (I run a business out of the house) It's not worth taking the chance.
9 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


Andrew
1.0 out of 5 stars Possibly not the best printer for Windows 10
Reviewed in the United States 🇺🇸 on September 14, 2016
Style: PrinterVerified Purchase
I have a small business and purchased this to replace a Dell 1815dn B&W & Dell 3110 Color laser printers. The Dells were great but had to replace them due to outdated drivers which degraded their functionality as I used newer operating systems. I use this on a wireless network with two computers, an Acer all in one and an Acer laptop. The HP alone seems to produce nice results as far as printing & scanning quality. It is on the noisy side, but that is not a big issue for me. The huge problem with this is setup. It states on the packaging that it is Windows 10 compatible. However, when I went to the HP website to download drivers and go through the install wizard, I would get multiple error messages. It took quite a while to find a support # at HP that would allow me to speak with a human. I eventually had to ask Amazon for a #. Once I was able to get HP support, it took over an hour for them to set up my first printer. They used remote access to configure my PC. They were very polite, but it was a long process. The next day I tried installing drivers on my second PC and got the same results. Another hour + spent with tech support setting up my printer on PC # 2. A few days later I started setting up the scan and email features, with more error messages. Another hour + with HP support. The same with the email feature from the scanner. The last call I just ran out of time and had to jump to a conference call. I just do not have the time to keep dealing with the setup, so I'm living without the email option. HP offered me an extended warranty for their support of the printer, but they wanted ~ $500 which was much more than I paid for the all in one. It works fine for now (except for the email function) but I would take pause before going down this road with HP again.
11 people found this helpful
Helpful
Report abuse
    Showing 0 comments

There was a problem loading comments right now. Please try again later.


  • ←Previous page
  • Next page→

Questions? Get fast answers from reviewers

Ask
Please make sure that you are posting in the form of a question.
Please enter a question.
See all 562 answered questions

Need customer service? Click here
‹ See all details for HP Laserjet Pro M277dw Wireless All-in-One Color Printer, Amazon Dash...

Your recently viewed items and featured recommendations
›
View or edit your browsing history
After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in.

Back to top
Get to Know Us
  • Careers
  • Amazon Newsletter
  • About Amazon
  • Sustainability
  • Press Center
  • Investor Relations
  • Amazon Devices
  • Amazon Science
Make Money with Us
  • Sell products on Amazon
  • Sell apps on Amazon
  • Supply to Amazon
  • Protect & Build Your Brand
  • Become an Affiliate
  • Become a Delivery Driver
  • Start a package delivery business
  • Advertise Your Products
  • Self-Publish with Us
  • Host an Amazon Hub
  • ›See More Ways to Make Money
Amazon Payment Products
  • Amazon Rewards Visa Signature Cards
  • Amazon Store Card
  • Amazon Secured Card
  • Amazon Business Card
  • Shop with Points
  • Credit Card Marketplace
  • Reload Your Balance
  • Amazon Currency Converter
Let Us Help You
  • Amazon and COVID-19
  • Your Account
  • Your Orders
  • Shipping Rates & Policies
  • Amazon Prime
  • Returns & Replacements
  • Manage Your Content and Devices
  • Your Recalls and Product Safety Alerts
  • Amazon Assistant
  • Help
EnglishChoose a language for shopping.
United StatesChoose a country/region for shopping.
Amazon Music
Stream millions
of songs
Amazon Advertising
Find, attract, and
engage customers
Amazon Drive
Cloud storage
from Amazon
6pm
Score deals
on fashion brands
AbeBooks
Books, art
& collectibles
ACX
Audiobook Publishing
Made Easy
Sell on Amazon
Start a Selling Account
 
Amazon Business
Everything For
Your Business
Amazon Fresh
Groceries & More
Right To Your Door
AmazonGlobal
Ship Orders
Internationally
Home Services
Experienced Pros
Happiness Guarantee
Amazon Ignite
Sell your original
Digital Educational
Resources
Amazon Web Services
Scalable Cloud
Computing Services
Audible
Listen to Books & Original
Audio Performances
 
Book Depository
Books With Free
Delivery Worldwide
Box Office Mojo
Find Movie
Box Office Data
ComiXology
Thousands of
Digital Comics
DPReview
Digital
Photography
Fabric
Sewing, Quilting
& Knitting
Goodreads
Book reviews
& recommendations
IMDb
Movies, TV
& Celebrities
 
IMDbPro
Get Info Entertainment
Professionals Need
Kindle Direct Publishing
Indie Digital & Print Publishing
Made Easy
Amazon Photos
Unlimited Photo Storage
Free With Prime
Prime Video Direct
Video Distribution
Made Easy
Shopbop
Designer
Fashion Brands
Amazon Warehouse
Great Deals on
Quality Used Products
Whole Foods Market
America’s Healthiest
Grocery Store
 
Woot!
Deals and
Shenanigans
Zappos
Shoes &
Clothing
Ring
Smart Home
Security Systems
eero WiFi
Stream 4K Video
in Every Room
Blink
Smart Security
for Every Home
Neighbors App
Real-Time Crime
& Safety Alerts
Amazon Subscription Boxes
Top subscription boxes – right to your door
 
    PillPack
Pharmacy Simplified
Amazon Renewed
Like-new products
you can trust
     
  • Conditions of Use
  • Privacy Notice
  • Your Ads Privacy Choices
© 1996-2022, Amazon.com, Inc. or its affiliates