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HP LaserJet Pro M477fdw Multifunction Wireless Color Laser Printer with Duplex Printing (CF379A)
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- ALL IN ONE LASER PRINTER: Color laser printer, scanner, copier, fax, wireless printing, Wi-Fi Direct, NFC touch-to-print, 2-sided printing, 4.3-inch color touchscreen, 50-sheet auto document feeder.
- PRINT AT BUSINESS SPEED: Print up to 28 pages per minute with this wireless laser printer. First page out in as fast as 8.9 seconds for black, and 9.8 seconds for color.
- SOLID SECURITY: Protect sensitive information and improve compliance with data, device and document security solutions for your print fleet.
- HP JETINTELLIGENCE VALUE: Choose Original HP Toner cartridges with JetIntelligence - engineered to help your HP LaserJet printer print up to 40% faster and 33% more prints.
- IDEAL FOR SMALL BUSINESSES: 300-sheet paper input capacity, up to 4,000-page monthly volume, and up to 10 users for your workgroup. Print quality: 600 x 600 dpi, Up to 38,400 x 600 enhanced dpi
- Paper sizes supported: Letter, legal, executive, 3x5 in, 4x6 in, 5x8 in, envelopes (No 10, Monarch)
- Choose HP Original cartridges: Use Original HP 410A & HP 410X Toner cartridges specially designed to work with your printer and avoid frustrating reprints, wasted supplies, and delays.
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From the manufacturer
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Wireless, mobile printing, and 2-sided printing, copying and scanning.
Keep data protected with strong security designed to help detect and stop attacks.
Compare HP Color LaserJet Pro Printers
Shop the HP 410 Toner Series
Unmatched print, scan, copy, and fax performance plus robust, comprehensive security for how you work. This color MFP finishes key tasks faster and guards against threats. Original HP Toner cartridges with JetIntelligence produce more pages. Scan digital files directly to email, USB, network folders, and the cloud with preloaded business apps. Grab pages and go—without waiting around – this MFP wakes up and prints faster than the competition.
Top customer reviews
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Initial checkout of the HP was generally satisfactory, but revealed two annoying shortcomings: 1) the loud fan runs for about 15 minutes after any activity before shutting down (I discovered later that this can be configured to 1 be minute); and 2) the scan resolution when using the automatic document feeder is limited to 300 dpi. Documents scanned with Acrobat using the ADF were grainy with clipped text baselines and coarse edges on the letters. This limitation on ADF scan resolution is not described on the Amazon page, and is virtually impossible to find even on the HP website. It is buried in a footnote of a spec sheet that is not even displayed unless expanded. This is particularly frustrating since the ADF scanning hardware itself is clearly capable of MUCH higher resolution. Copies made from the ADF are crisp and clear, but scans are not. Apparently HP has hobbled the scan resolution in firmware or software for some unfathomable reason.
After extensive research including multiple calls to both HP (to confirm the 300 dpi ADF limit) and to Brother to confirm that the MFC-L8850CDW provides 1200 dpi scan resolution from its document feeder, we bought the Brother unit. We then conducted a series of side-by-side comparisons of the HP and the Brother.
For each device we compared 1) prints of a high resolution photograph; 2) color copies of two water color paintings; 3) prints of a water color painting scanned at high resolution by Kinko's; 4) scans of the same painting (compared on screen); 5) prints of those two scans on each device (HP scan printed on both, Brother scan printed on both); and 6) a B&W document scanned through the document feeder (both on screen and print comparisons).
Both devices produced good color copies of comparable quality. Neither was great at capturing the lightest shades of water color which could wash out. The color fidelity was good but not great for both.
All printing was on plain paper. The color print resolution of the Brother was decidedly poorer than that of the HP. Hours spent on the phone with Brother tech support (printing various test pages) confirmed that the hardware was working correctly. But the Brother color rendering generates much grainier output. Even when 2400 dpi output is selected, solid colors are often rendered with parallel dark diagonal lines alternated with lighter diagonal lines that are clearly visible to the naked eye. This was true of prints from the photos and from the all scans. It made a man’s suit in the photo appear to be a herring bone tweed, when in fact it was a smoothly woven solid color. In contrast the HP produced finer grained color print – and the correct weave of the man’s suit was visible.
Both devices produced comparable color scans from the flat bed. As with copying, lighter regions of water color were sometimes washed out. But it’s impossible to say whether this is a property of the scanners or of the screen on which the scans were compared.
The Brother produced a crisp clear B&W document scanned at 1200 dpi from the automatic feeder. When printed out they were pretty much indistinguishable from the original. As noted above the document scanned from the HP feeder was coarse and grainy with clipped baselines.
We elected to return the Brother printer, based on the print quality, and keep the HP - hoping that HP will eventually release a firmware or driver software upgrade to fix the ADF scan resolution limit.
On paper this HP m477fdw is great. It is a color laser all in one with duplex printing, single pass duplex scanning, and wireless capabilities. It allows the user to email to print, scan to Google Drive, and can scan to network in addition to scanning locally and it has 600 dpi scanning.
Once the device was received it was quickly setup. Based on experience with other devices I immediately updated to the latest firmware. The device printed fine. Scan to email was easy to setup (as long as you have the SMTP settings handy), and email to print was easy to setup as well.
However, I was unable to use the scan to Google Drive. When selecting the scan option the printer dropped network connection and after about 3 minutes an error message is shown. HP suggested I exchange the printer. I exchanged the printer and noted that the replacement device worked fine until I upgraded to the most recent firmware. I explained the issue to HP and they were able to replicate. They ultimately solved the issue by downgrading the device’s firmware.
Warning: Do not upgrade firmware to the version dated 20160129/7 Jan 2016 if you intend to scan to Google Drive as it may not function with your configuration. Hopefully this issue will be resolved in an upcoming firmware upgrade.
-Great specs on paper.
-Quick to print
-Quiet when the fan isn’t running
-Good form factor
-Unable to figure out how to scan at greater than 300dpi (yet) from the printer console (or from the PC). Spec sheet says up to 1200x1200dpi hardware and optical.
-Scanned documents are slightly skewed unless the documents are loaded perfectly.
-Setup reports/documents are printed instead of displayed. Wastes a bit of paper
-Not sure about the long term durability of the scanner feed mechanism (first device was fine, second device is a little loud)
I’ll do my best to update this review when new firmware is available.
Hope you find this review helpful.
Update 4/26/16: Waiting to hear back from HP if new firmware has Google Drive issue.
Update 5/31/16: Still waiting to hear back from HP. Can anyone with this printer comment on the latest firmware and Google Drive?
Update 11/5/16: New firmware dated 20160921(20 Oct 2016) appears to fix the scan to Google Drive issue. Maintaining rating of 3 stars due to unpleasant experiences with HP's 1st level customer support.