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HP M475dn LaserJet Pro 400 Color Multifunction Printer (CE863A)

by HP
4.1 out of 5 stars 45 customer reviews
| 27 answered questions

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  • Print Speed: Up to 21 ppm black (letter), Up to 21 ppm color (letter)
  • First Page Out: As fast as 17 sec (black) and 17 sec (color)
  • Paper Handling: Up to 300 sheets (standard), 50-sheet multipurpose tray, 250-sheet input tray 2, 250-sheet input tray 3 (optional)
  • Use only Original HP Toner in your HP printer for great results, print after print
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Technical Details

  • network-ready

Product Description

Boost productivity and gain efficiency. Produce professional-quality, two-sided, color documents in-house. Easily print, scan directly to e-mail, copy and fax with a Web-connected, color laser MFP. Print from virtually anywhere with HP ePrint.

Product Information

Product Dimensions 19 x 16.5 x 19.7 inches
Item Weight 65 pounds
Shipping Weight 73.8 pounds
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
ASIN B006XP8120
Item model number M475dn
Customer Reviews
4.1 out of 5 stars 45 customer reviews

4.1 out of 5 stars
Best Sellers Rank #253 in Electronics > Computers & Accessories > Printers > Laser Printers
Date first available at Amazon.com January 14, 2012

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

I bought this HP M475dn all-in-one printer/copier/scanner/fax directly from HP after doing some, but not an exhaustive research. If you are looking for an all-in-one, there are several available options by Dell, Canon, Epson, Brother, OKI, and even by HP. However, most of these printers on the market are much cheaper and do not belong to this class. The difference is better construction quality and built for a much higher duty-cycle using high yield cartridges (more on this later). I looked at two additional printers in this class- Brother MFC-9970 CDW that did not measure up in quality of output, and Dell 2155cn which is a close contender. Dell's print quality is good, but my bad experience with my old Dell's continuous toner demand made me choose HP.

There are several variations of this printer- M375nw (economical option if you want wireless but do not care for duplex), M475dn (the one reviewed which has duplex and network), and M475dw (slightly more expensive if you care for both duplex and wireless). Note that this MF475dn is a network printer not a wireless printer. However, one can connect to it wirelessly if the printer is connected to a wireless network router- which is what I have (there are other peripherals that can make this printer wireless if you do not have the means to make a hardwire connection to the wireless router). Following the instructions that came with it, I was able to connect this machine to all computers and wireless devices on the home network (including, iphones, ipad etc) in less than 15 minutes. This was very impressive.

PRINT: Print quality is excellent, even when compared to much more expensive color laser printers. Colors are vivid and rich, and can easily be used to prepare professional flyers.
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2 Comments 94 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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This is a great printer for the home office. It does everything I need it to do including double sided scanning and printing. The color is excellent and the detail of the print is 10 times better than my old office jet printer. I could care less about the fax because e-mail coverers that requirement besides who uses a fax anymore. The set up was one of the easiest applications I have ever installed. Just follow the instructions on the initial set up page by typing in the URL in your browser and you will be off and running in no time. Setup took about 15 minutes and that included a break to get another cup of tea. One bit of caution; be sure to following the unpacking instructions to get all the packing blocks out. I got mine okay but it could be easy to miss one by looking at the vague unpacking pictures.
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This printer while it prints kind of slow works well for us. We haven't had any issues with scanning and the print quality is good. Setting it up on the network was easy. It also updates the bios when first installed so that's good.

My reason for not giving it five starts is that the product requires multiple steps to print in black and white. First you have to go to printer properties, select color, choose gray scale, uncheck auto color management and then choose none for the color options. The defaults don't get saved so these steps are required every time. Forget any of these steps and the color toner is used. HP should definitely make the black and white option available as a default.

If anyone has found a way around this I'd be very interested.
3 Comments 15 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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This printer is great, except one HUGE issue. The scanner is completely worthless. Every time I try to scan a simple 10 page max document through the automatic document feeder, there are paper jams and my pages even get shredded on the side. Several pages often also get skipped. This is effecting my business to the point where I don't want to deal with scanning anything. I miss my Brother.... The printing quality is excellent though...
3 Comments 9 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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I have had The HP Laserjet 400 Pro Color MFP for about two weeks, for a home printer it is big, weighs 70 pounds and is tall when on a standard height desk, but it does look good. Make sure to get a sturdy desk to put this on. I purchased this unit because I wanted duplex scanning direct to a file share, duplex color laser printing and occasional fax support. This unit met all of the requirements, first page is exceptionally quick and it looks great for spot color, overall I am satisfied with all the functions.

Usage:
Scanning is quick but it takes a couple more menu clicks to kick off a scan, a shortcut key would be nice. It does ok with the ADF and double sided docs, if it jams on a double sided scan it's a pain to clear the jam. Tri-folded pages seem to scan ok if they are crisp, it jams on double-sided more frequently than single side. One nice thing, if you leave something on the flatbed and load the ADF, it still scans and doesn't ask you to clear it.
Printing is real quick, even coming from sleep, it has a solid web interface to make changes or download drivers.
LCD Control Panel is simple to use, it does support Apps, which I went looking online, these apps do not appear that useful, and I don't want to print the weather or news, I wish I could replace that button with 1 touch scanning.
I have not tried fax or copy function as I rarely need those functions.

Other notes:
The black cartridge claims 2200 page count. I feel that this unit will go through a black cartridge quickly, HP sells an XL cartridge which to me is always an insult, and why they cannot fill a cartridge with toner instead of having two different black cartridges always aggravates me
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