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HP OfficeJet Pro 8710 Wireless All-in-One Photo Printer with Mobile Printing, Instant Ink ready (M9L66A)
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- Main functions of this HP color inkjet photo printer: copy, scan, wireless printing, AirPrint, two-sided duplex printing, touchscreen, Instant Ink ready so you'll never run out of ink.
- Mobile printing: print from anywhere using your smartphone or tablet with the free HP ePrint app, easily print from your iPhone or iPad with AirPrint, print even without a network using Wireless Direct printing
- Help protect information and access to confidential print jobs with HP JetAdvantage Private Print.
- This full-featured all in one wireless color printer delivers professional-quality color for up to 50% lower cost per page than lasers.
- Save up to 50% on ink with HP Instant Ink: ordered by your printer and delivered to your door before you run out (optional subscription required). Use Original HP 952 & HP 952XL ink cartridges to print up to 2x the pages as refills.
- Easily manage all your tasks and access shortcuts—just tap and swipe the 2.65-inch touchscreen. Fast print speeds: Up to 22 pages per min black, up to 18 pages per min color.
- Paper sizes supported: Various sizes from 3x5 in to 8.5x14 in including letter, legal, 4x6 in, 5x7 in, 8x10 in & No. 10 envelopes.
- One-year limited hardware warranty; 24-hour, 7 days a week Web support
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From the manufacturer
HP OfficeJet Pro 8710 All-in-One
High-Quality, Low-Cost Color For Half the Cost per Page of Laser Printers
Tackle virtually any task, for less. This office-ready all-in-one delivers professional-quality color for 50% less than lasers. Work efficiently with print, fax, scan, and copy versatility.
- Print professional-quality color—for less. Get the color graphics and black text you need to keep your business humming.
- Print, fax, scan, and copy in a snap. Touchscreen digital shortcuts help keep your office productive.
- Easily print from your smartphone, tablet, or notebook PC—and maintain privacy.
- Up to 22 ppm black.
- Up to 18 ppm color.
- 25 to 400% copy reduce/enlarge.
- Up to 1200 dpi scan resolution.
- Width x Depth x Height: 19.7 x 16.5 x 12.4 inches.
This Product Has
- Wireless printing: Print and share with notebooks or PCs on an existing wireless network, using the freedom of built-in wireless.
- Ethernet: Connect printing devices to PCs securely with built-in Ethernet ports.
- Wi-Fi Direct: Send print jobs quickly and efficiently—wirelessly without a network.
- AirPrint: Print from your Apple iPad, iPhone and iPod touch to your HP printer.
- Easy mobile printing: Print straight from your smartphone or tablet in just a few simple steps.
- 250-sheet paper tray: Save time and load less often with a high-capacity paper tray.
- Borderless printing: Print borderless 4 x 6-inch photos and documents up to 8.5 x 11 inches.
- Scan to email: Scan and send digital files directly to email.
- Automatic two-sided printing: Save paper and time using fast automatic two-sided printing.
- Automatic document feeder: Scan and copy multiple pages efficiently with an automatic document feeder.
- Color touchscreen: Just tap and swipe the intuitive touchscreen to access, scan and print.
- Easy-access USB port: Walk up and print from your USB drive using the easy-access USB port.
- Business apps: Access the latest business tips, news and more with free apps—delivered on your schedule.
- Remote printer management: Proactively manage your printer and remotely monitor status with HP Web Jetadmin.
- ENERGY STAR: Save energy with this ENERGY STAR printer.
- Fax: Boost office efficiency with an all-in-one that includes fax functionality.
- Print speed black ISO laser comparable: Up to 22 ppm.
- Print speed black draft: Up to 35 ppm.
- Print speed color ISO laser comparable: Up to 18 ppm.
- Print speed color draft: Up to 35 ppm.
- First page out black: As fast as 9 sec.
- First page out color: As fast as 10 sec.
- Recommended monthly page volume: 250 to 1500 pages.
- Paper handling input, standard: 250-sheet input tray.
- Paper handling output, standard: 150-sheet output tray.
- Scanner type: Flatbed, ADF.
- Scan resolution, optical: 1200 dpi.
- Copy reduce/enlarge settings: 25−400%.
- Warranty: One-year limited hardware warranty; 24-hour, 7 days a week Web support. (Kindly contact customer care/website for further information).
|Learn More||Learn More||Learn More||Learn More||Learn More|
|Functions||Print, Copy, Scan, Fax||Print, Copy, Scan, Fax||Print, Copy, Scan, Fax||Print, Copy, Scan, Fax|
|ISO print speed||Up to 18 ppm black, up to 10 ppm color||Up to 18 ppm black, up to 10 ppm color||Up to 22 ppm black, up to 18 ppm color||Up to 24 ppm black, up to 20 ppm color||Up to 24 ppm black, up to 20 ppm color|
|Maximum print speed||Up to 29 ppm black, up to 24 ppm color||Up to 29 ppm black, up to 24 ppm color||Up to 35 ppm black and color||Up to 37 ppm black and color||Up to 36 ppm black and color|
|Maximum paper size||8.5 x 14 inches||8.5 x 14 inches||8.5 x 14 inches||8.5 x 14 inches||8.5 x 14 inches|
|HP Print Forward Design||✓||✓|
|Auto 2-sided printing||✓||✓||✓||✓||✓|
|Networking||Ethernet, WiFi 802.11b/g/n||Ethernet, WiFi 802.11b/g/n||Ethernet, WiFi 802.11b/g/n||Ethernet, WiFi 802.11b/g/n||Ethernet, WiFi 802.11b/g/n|
|Display||Button and LED control panel||2.65-inch color touchscreen||2.65-inch color touchscreen||4.3-inch color touchscreen||4.3-inch color touchscreen|
|Paper capacity||225-sheet input tray, 60-sheet output tray||225-sheet input tray, 35-sheet automatic document feeder, 60-sheet output tray||250-sheet input tray, 50-sheet automatic document feeder, 150-sheet output tray||250-sheet input tray, 50-sheet automatic document feeder, 150-sheet output tray||250-sheet input tray, additional 250-sheet input tray, 50-sheet automatic document feeder, 150-sheet output tray|
|Dimensions (Width x Depth x Height)||18.27 x 15.16 x 5.73 inches||18.18 x 15.26 x 8.82 inches||19.7 x 16.5 x 12.4 inches||19.7 x 20.9 x 13.4 inches||19.7 x 20.9 x 16.2 inches|
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This item HP OfficeJet Pro 8710 Wireless All-in-One Photo Printer with Mobile Printing, Instant Ink ready (M9L66A)
|Price||Add to cart to see price. Why?||Add to cart to see price. Why?||Add to cart to see price. Why?||$198.90||Add to cart to see price. Why?||$191.50|
|Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||Amazon.com||Amazon.com||Amazon.com||JayBees||Amazon.com||Amazing Lighting deal|
|Color||na||OJ Pro 6978||Black||White||OJ Pro 6968||Black|
|Connectivity Technology||Wi-Fi; USB; Ethernet||USB; Ethernet; Wi-Fi||USB; Wi-Fi||Wi-Fi; USB; Ethernet||USB; Ethernet; Wireless||USB; Ethernet; Wi-Fi|
|Item Dimensions||19.7 x 16.5 x 12.4 in||18.26 x 15.35 x 9 in||17.53 x 14.53 x 7.5 in||19.7 x 20.9 x 13.4 in||18.26 x 15.35 x 9 in||11.8 x 19.7 x 18.5 in|
|Item Weight||25.4 lbs||17.9 lbs||14.43 lbs||33.02 lbs||17.7 lbs||26.24 lbs|
|Maximum Print Speed (Black and White)||—||20 pages_per_minute||9.5 pages_per_minute||—||30 pages_per_minute||19 pages_per_minute|
|Media Size Maximum||8.5 x 14 inch||8.5 x 14 inch||8.5 x 14 inch||8.5 x 14 inch||8.5 x 14 inch||8.5 x 14 inch|
|Operating System||Windows, Mac, Linux||Windows, Mac, Linux||Windows, Mac||Windows, Mac, Linux||Windows, Mac, Linux||Windows, Mac|
|Print Media Type||Envelopes, Paper (plain)||Envelopes, Paper (plain)||Paper (plain)||Envelopes, Paper (plain)||Envelopes, Paper (plain)||Envelopes, Paper (plain)|
|Additional Features||Auto-Document Feeder||0.0||Auto-Document Feeder||Auto-Document Feeder||Instant Ink ready||AutoDocument Feeder|
This full-featured wireless all-in-one delivers professional-quality color for up to 50% lower cost per page than lasers. Stay productive and tackle high-volume print jobs with print, fax, scan, and copy versatility. Finish jobs in a snap with an all-in-one printer designed for fast, high-volume performance for the office.
Quick two-sided prints and swift fax, scan, and copy speeds keep workgroups productive. Manage tasks easily with touchscreen digital shortcuts. Scan digital files directly to email, network folders, and the cloud with preloaded business apps. Easily print documents, photos, and more from a variety of smartphones and tablets. Help protect information and access to confidential print jobs with HP JetAdvantage Private Print.
Top Customer Reviews
I have been using HP printers for a VERY long time. I have also had the opportunity to use a lot of different brands of printers over the years, and have always come back to HP. HP has had issues at times, but for me, it has been an excellent quality printer for the most part. However, once I tested out this printer, I can see that something has changed.
I have really tried to like this printer. I will do my best to make this review as brief as I can, but I will also try to outline the basic observations I have made with this printer. I plan to update more in the future as I continue to try to work with this, as it is something I am going to have to find a way to cope with. My current printer (HP Officejet K550 dtn) is on its way out and HP no longer supports it or sells printer heads for it.
WHAT IS THIS PRINTER LIKE?
First of all, you need to be sure you have the space to put this printer. It is rather large. If you have one of those compact computer desks with a retracting printer shelf, get ready to move the shelf way down almost to the bottom, keeping the bottom shelf for paper only. The top needs plenty of swing space to lift as well if you need to scan something.
The screen on the front of the printer is very clear and easy to use. It is self explanatory when you set it up, guiding you through all of the steps. The printer comes with ink, basic instructions and a CDROM to set up the software. You can also get it online. This printer uses either wi-fi from your in house router that you have with internet or you can use the cloud online. You can also connect via USB port to a desktop or laptop if desired.
PROBLEMS I HAVE ENCOUNTERED
I have not tried to print photos from cameras or anything like that due to regular printer quality being so low, I am just trying to make it look decent for regular printing needs. I will update should I try to use it for photos.
First of all putting the ink into the unit was frustrating. I have never seen such rickety sockets for ink cartridges in all of my years using printers- even the really cheap ones that I didn't like too much. This was ridiculous. There is a spring in the socket and the ink cartridge (which is also cheaply made) is supposed to press in and lock. The problem is that they don't always want to stay locked in. I had a problem several times of ink cartridges popping back out and the printer would not run. I have NEVER had that kind of problem with any printer.
The driver is really annoying. I am frustrated most of the time trying to use it. This printer is designed to be used by smartphones, tablets, laptops and a desktop. I have tried it with all four of these and the results are frustrating at best. Using android, it is very difficult to control the print and how it will turn out. Many times the pages are cut off and are not fit to page, and are really lousy looking. The laptop and desktop are also frustrating when used for online printing. I know there has to be more control somewhere, but it is not anywhere as intuitive and easy to use as it has been in the past. I do not have this hard wired into USB at this point, so perhaps things would be different at that point, but I am being hopeful here.
Besides being goofy looking, half cut off and adjustments not being easy to use, I have also had trouble with the ink printed on the page. When it does print, the quality of the print is horrible. I mean HORRIBLE. This looks like some of the lousy quality bubble jet printers I have used in the distant past (not all were lousy, just the lousy ones). The ink looks faded, very blurry and not strong colors at all like the other HP printers I have in my house.
I have been spoiled. In the past HP printers have had a tendency to be fussy with paper feeding. Usually a year or two of feeding paper and then they really mess up. The current printer I have had for 8 years has had NO problems feeding paper. If something gets jammed on the rare occasion (Bent paper or something) it is a snap to fix and it still goes strong. This printer, however, is a different story. It feeds paper okay, but then it feeds through multiple papers, or halfway paper, etc. I am not impressed. I am using the exact same paper in my very old printer and it feeds through fine- it is not the paper.
THE BOTTOM LINE
I can no longer buy printer heads for my beloved K550 Officejet printer, the best HP printer I have ever had. I would rather use that in a moment. The ink is vivid, colorful, crisp, and fast. The HP Officejet Pro 8710 is such a disappointment in comparison that I have a hard time liking it. The software is not as easy to use as HP software in the past and I am not very happy with it. The printer itself is easy to set up although the ink cartridges seem cheap as well as the sockets they are supposed to be pressed into. I have had problems with printing being fit onto the pages, ink quality, as well as paper feeding.
I will continue to work with this printer, since I am stuck with it, but I am so far unimpressed. Perhaps I will find some more positive things about it to report and I will update should that happen. At this point, I don't like to have to work so hard just to make a printer do what it is supposed to and has done without much effort in the past.
I am giving this two stars at this point, but it is open to change in the future should I have better experiences with this printer over time.
UPDATE May 31, 2016
As I said I would, I have continued to try to work with this printer to see if I might be able to get more satisfactory results. I have printed out a photo which I had at the exact same time on two different printers so you can see the comparison. The HP Officejet Pro K550 has such amazing definition, contrast, etc, that I could print the photo on draft print and it would look perfect. This was done with regular ink printing on that printer. Again, I could have reduced it down to draft level and it still would look good.
The HP Officejet Pro 8710 has almost no contrast, very grayish black, and a red tone to the photo which is awful. The K550 photo is much more true to life. The HP 8710 is not at all the level of performance that I am used to with HP printers.
I will continue to work with the printer, but so far, I am disappointed. Should I have the need to attach it directly to my desktop instead of Wi-Fi, perhaps it would be different. For now, it is not great. If I can find solutions to my frustrations with this printer, I will update to let you know. For now, I am used to MUCH higher quality printing from HP printers.
JULY 11,2016 UPDATE
I wanted to amend my original rating to bump up my review one star. I have had the opportunity to use and interact with this printer a lot more and have found that there are some things that I have come to like about it that I didn't get to use much before.
The copying feature is really nice. The paper sits in the feed slot and makes the printer kick in to prepare to copy the page. All I do is pick what I want to copy (Document, Photo, ID) and then the machine pulls in the paper, scans, and copies it and returns it out of the other slot. The result is a lot better than the photo results were when printed and sent from the same computer desktop that I previously posted. That leads me to wonder if the problem is in the drivers for the printer or if it just seems to do better when scanning in itself as a unit. The results for simple lined diagrams, illustrations and print are nice and accurate, unlike my photo experiences so far.
This ink is pigment based ink which is important if you are doing any kind of industrial labeling which needs to have permanency to it with those special labels.
FURTHER UPDATES COMING
I will continue to update as I have a chance to get to know this printer more as I interact with it over time. If I can find out how to adjust the problems I have been having with it, I will surely let you all know and change my rating accordingly. I am not one to give up so easily so if I can improve the way that it has performed so far, I will let you know and pass it on. It has potential to be a great all in one printer, and I hope perhaps I can find ways to get it to work better.
UPDATE JULY 24,2016 (THIS LOVE HATE RELATIONSHIP TAKES YET ANOTHER TURN)
I promised I would update as I found more out about this printer and I am about to explain why I updated and added yet another star to my originally low rated review.
Although I am still not thrilled with photo printing which is important to me that this printer does, it does do something else which is fantastic and has me thrilled to no end. I have had a need to print some high quality oil resistant labels. I could not afford to have them printed and wanted the creativity options to do my own. I came upon the Avery UltraDuty GHS Chemical Labels for Pigment Inkjet Printers, Waterproof, UV Resistant, 2"x4",500Pk (60525) which sounded perfect for what I needed to do.
I designed labels which got me two out of each label on the sheet, but my stress was wondering how many labels would be wasted trying to make them line up as so many other printers have caused for me. Boy was I shocked when this printer printed them PERFECTLY like a CHAMP!
I LOVE this printer for these labels. It is a pigment based ink and causes the labels to be permanent and resistant to oils, water, etc. I could not be more happy.
SO, although this printer has frustrated me on a few things, it really is a champ on something I can not do with any other printer- print PERFECT labels that withstand water, oil, and corrosive materials without wasting labels with misprints. I could not be happier.
So, I have raised my rating to four stars as of July 24,2016. I still wished that it would print higher quality photos, but the labels make up for it and have earned it a higher rating.
Will add more should I find other things to report to you all!
UPDATE IN AUGUST 2016
I am still loving this printer for labels. Pretty soon I will be able to comment for you all on the instant ink aspect as I will be testing that part out as well coming soon. Since I have a need to print out all kinds of labels for my essential oils, creams, body products, and other soaps, I will be needing to replenish the ink more quickly. Will be updating once I have tested that facet of this printer.
Stay tuned for my love hate relationship with this printer. A REAL soap opera. (sorry, could not resist the pun there)
UPDATE February 2017 - AUTOSHIP INK COMMENTS
My autoship HP ink program started today. Yes, I have used this printer since I got it with the ORIGINAL print cartridges. The auto program gave me quite a few free months due to promotional pricing.
I was alerted today after installing my cartridges that they sent to me (within a few days of signing up) and true to their promise, they did not start counting my days until the cartridges were in fact installed.
I wanted to comment on that for anyone who wondered about it. I have the $9.99 program which allows for quite a few pages a month. I can go down if I like in the future.
I'd sure like to help you to overcome these frustrations. I'd recommend performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I'd also suggest downloading and running the HP Print and Scan Doctor ( www.hp.com/go/tools )
As for printing from your mobile devices, since there is no full feature software and drivers for the mobile operating system, I recommend using either the ePrint app or the All-in-one Remote app. Here are 2 documents with helpful info regrading these apps:
I hope this helps!
I work on behlaf of HP,
Thank you for posting your feedback!
I can see you are going through ink quickly and that it is too expensive, I am really sorry to hear that this is not really working out for you. I really recommend checking into the HP Instant Ink program. It is a plan where you rent cartridges for a dollar amount a month and when they get low you are sent ink in the mail for free. You just have to pay the monthly fee. Please follow this link for more information on Instant Ink: http://www8.hp.com/us/en/instant-ink/overview.html
If you want any more assistance please call into our phone support or you can check our HP Forums, Twitter and Facebook support pages.
HP Twitter support: http://ow.ly/Ba4A304Q2U9
HP Facebook support: https://www.facebook.com/HPSupport/
HP Forums: http://h30434.www3.hp.com/
For phone support please follow this link http://support.hp.com/us-en/contact-hp Enter your product number, select your product, scroll down and fill out the form. You will then be given a phone number and a case/reference number to give to the agent that answers your phone call.
- I work on behalf of HP
NEVER will purchase another HP. Horrible customer service.
I'm sorry if our service did not meet your expectations, and appreciate you taking the time to share your issues, and thank you for letting us know about your recent experience with
phone support. I would like to assist you on that. We found out that in most cases, frequent paper jam can be addressed/improved with following support document. Load paper/media correctly that prevent jam and skew print: http://support.hp.com/us-en/document/c04945267
I work for HP,