Top critical review
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Startup sequence critical in making this thing work.
on January 15, 2016
UPDATE! January 2016
So my wife uses this printer for business. She's lost clients because she turns the printer on and it won't print! Reading the other reviews, this is apparently a common problem with this printer system. If I hit the power button on the printer, it will give me a 'paper feed and power button' blink error. Then when I open the ink access panel, the inks will not auto-slide over and the printer is effectively stuck in a non-responsive error loop.
But I discovered the sequence that works. I'm frustrated that I had to discover it, because it means that HP is full of incompetent programmer and managers, but it's a $200 printer that I can't return and HP customer service literally told me that they're not going to help me even though the printer still has 9 months of manufacture warranty on it (Thanks Mike!).
So this is the sequence that makes my printer work. Perhaps it will help someone else out there.
In the off position, I put a piece of paper in the feeder tray and I open the ink cartridge access panel.
I turn it on. I let the ink track run its checks and then it will slide over. (This actually only happens if the panel is open before I power it on.) I then click both inks open and closed, then I close the ink panel and let the printer go through it's start-up checks.
It is now ready to print!
Stupid? ABSOLUTELY! Is HP (sales, product, and customer service) incompetent? ABSOLUTELY! But I'm stuck with this printer because HP customer service won't talk to me about it (apparently this printer is a thorn in their side) but, at least for my printer, I figured out how to make it work. Take that HP. You are horrible and I won't ever buy another HP product again, but this printer is necessary and "must" work, so I found the process that all your engineers missed, and you customer service won't admit to.
So if anyone else is having a "printing problem" then try my power-up method. Maybe it'll save you hours of headache that I have experienced (with HP customer service, then with the product itself.)
Original post: October 2015 WONT PRINT! It keeps giving me errors. Either no paper, no ink, tray not open, even when everything is correct. Then when it does spit out a single page, it gives me errors for another hour! This is a business printer! Why did I spend $200 on this!!??