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HP Officejet 6500A Plus e-All-in-One (CN557A#B1H)

by HP
3.5 out of 5 stars 560 customer reviews
| 11 answered questions

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  • Print borderless documents with vivid color graphics and sharp text, using HP Officejet inks.
  • Copy a two-sided identification card on one side of a page using the ID Copy feature.
  • Connect to your network wirelessly or with built-in Ethernet, or to your PC with Hi-Speed USB 2.0.
  • Get more done, faster, with Fax and Scan solutions-quickly fax files or scan to a PC10 or e-mail.
  • Stay productive with a 250-page tray, a 35-page automatic document feeder and automatic two-sided printing.
3 new from $628.78 19 used from $45.00 1 refurbished from $247.00
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Technical Details

  • Copying
  • scanning
  • Fax

Product Description

Product Description

Ideal for small offices, this wireless all-in-one printer makes it affordable to produce vivid color graphics and sharp text documents in-house. Directly print from the Internet with the Web-enabled touch screen and free business appsno PC required. HP ePrint gives you the ability to send files from your smartphone to your printer whether youre across the room or across town. Reduce the amount of paper you use with automatic two-sided printing. Fast output speeds and automatic document feeder help you stay productive. Set of four individual inks make printing more affordable. Print Technology: Inkjet; Maximum Print Speed (Black): 32.0 ppm; Maximum Print Speed (Color): 31.0 ppm; Network Ready: Yes.

From the Manufacturer

Print professional color business materials for the lowest cost per page vs. in-class inkjet all-in-ones with the HP Officejet 6500A Plus e-All-in-One, which delivers maximum prints speeds of 32 pages per minute black and 31 ppm color. Print, fax, copy, scan-this wireless, Ethernet-ready all-in-one does it all and saves you money with individual inks and high-capacity cartridges and by using up to 40% less energy than comparable laser products. Store your business documents on the Web and quickly access and print them directly from this inkjet printer using print apps and the 2.36" color touchscreen. You can also quickly fax files or scan to a PC or e-mail and use HP ePrint to send photos, documents and more from any mobile device directly to the HP Officejet 6500A Plus e-All-in-One. The HP Officejet 6500A Plus e-All-in-One has a 250-page paper tray and a 35-page automatic document feeder, handles a range of paper types and cuts down on paper usage with automatic two-sided printing. It also meets changing business needs by allowing you to connect to your PC with Hi-speed USB 2.0 or print without a PC using memory card slots.


  • Print professional color for the lowest cost per page vs. in-class inkjets1

  • Save on paper with automatic two-sided printing

  • Send print jobs from any mobile device with e-mail capability using HP ePrint2

  • Use AirPrint to print from iPad®, iPhone® or iPod touch®3


Access and print from the Web using the color display and apps
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If you can e-mail it, you can print it using HP ePrint2
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Simply print wirelessly from your iPad®, iPhone®, and iPod touch®.3
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YESBuilt-in Wireless Printing
Print from any room without using cables

Built-in Wired Networking
Share your printer with multiple people

Two-sided Printing
Save paper by printing on both sides automatically

Memory Card Slots
Print photos without using a PC

Color LCD Screen
Edit photos and/or manage your printer easily

4 x 6 Color Photo Printing
Print brilliant photos for albums or to enhance business documents

Auto Document Feeder
Fax, scan and copy multiple pages automatically



Print Speed
Up to 32 pages per minute black, up to 31 ppm color4; 4" x 6" photo as fast as 17 seconds
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Resolution up to 4800-dpi optical
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Reduce/enlarge 25%–400%
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Paper Handling
3" x 4" to 8.5" x 30"; up to 7,000 pages per month
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SAVE MONEY when you choose high-capacity cartridges over standard ones
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420 pages
1,200 pages

300 pages
700 pages

300 pages
700 pages

300 pages
700 pages

HP Advanced Photo Paper

HP Premium Plus Photo Paper

HP Bright White Inkjet Paper

See recommended ink and paper here



Compare the good, better and best, side by side

  1. Compared to inkjet AiOs with fax <$200 from major vendors as of March 2010. For details, see http://www.hp.com/go/officejet. Excludes HP Officejet Pro AiOs. OJ CPP based on ISO yield of products offered as of September 2010 with highest-capacity cartridges based on continuous printing. For details see http://www.hp.com/go/learnaboutsupplies.
  2. Requires an internet connection to the printer. Feature works with any internet- and email-capable device. Print times may vary. For a list of supported documents and image types, see www.hp.com/go/ePrintCenter.
  3. Supports iOS 4.2 devices (iPad, iPhone 4, iPhone 3GS, and 3rd and 4th generation iPod touch) that support multitasking. Works with HP ePrint-enabled printers and All-in-Ones. AirPrint and iOS 4.2 devices require an 802.11 wireless network connection to the printer. Wireless performance is dependent upon physical environment and distance from the access point. AirPrint and the AirPrint logo are trademarks of Apple Inc. iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
  4. After first page; see www.hp.com/go/inkjetprinter for details.
  5. Average based on ISO/IEC 24711 or HP testing methodology and continuous printing. Actual yield varies considerably based on content of printed pages and other factors. Some ink from included cartridge is used to start up the printer. For details see www.hp.com/go/learnaboutsupplies.

Product Information

Product Dimensions 17.7 x 18.8 x 10.2 inches
Item Weight 18.1 pounds
Shipping Weight 20 pounds
Item model number CN557A#B1H
Customer Reviews
3.5 out of 5 stars 560 customer reviews

3.5 out of 5 stars
Best Sellers Rank #265 in Electronics > Computers & Accessories > Printers > Inkjet Printers
Date first available at Amazon.com October 23, 2010

Warranty & Support

Product Warranty: For warranty information about this product, please click here


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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

Approximately one month ago, I purchased the 6500A plus. Installation was straightforward, and it appeared to operate well. One flaw quickly became apparent, however: whenever the printer sat idle for more than a few minutes, it would subsequently not print. Scouring the available troubleshooting guides in its software, I came across a piece of advice that suggested I turn the printer off, then on again. That worked, except printing documents now required 1) pressing the power button to deactivate sleep mode 2) pressing it once more to turn it off 3) pressing it again to turn the printer on. Quickly, this process became annoying and I looked up HP's customer service # online. Thus began a two hour conversation with one of their technical support reps.

The customer service employee I spoke to sounded foreign (later found out he was in the Phillippines) but had a fairly good command of English. However, he misstated a couple of things, and only as I was about to hang up and decided to summarize his earlier statements, did I learn what really was going on. My printer has a known bug, that affects apparently a minority of all of these models; namely, after being turned on for about 5 minutes, the printer quickly enters sleep mode and does not come out of it when you go to print. The representative looked for a work around in the, and I'm not making this up, "underwear" settings, and began to see how to fix "energy saving mode" (what he called it instead of "sleep mode"). He sounded like he was clueless. Then we went through several trials where he asked me to press button after button on the keypad, which lasted about 15 minutes. In between instructions, he put me on hold to confer with colleagues and search online forums.
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38 Comments 616 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Hi, *latest update from 09/01/2012, problems with printing,occured several times, stayed unsolved. Got a replacement printer finally! Couple of issues with the software, now printhead malfunction*

I really like the printer so far.

Unpacking that thing took some time, since it was wrapped in many layers, so that every glossy plastic was pretty much covered.
Setting the printer up was really easy, the touchscreen display tells you what to do, even with videos! That was amazing! So no big deal with that part of the installation, only took some time, appr. 20 mins.
Setting up the WIRELESS connection left me with 2 different impressions! Installing and connecting on my Win7 laptop was straight forward and easy, not so much on my wife's WinXP SP3 laptop. It just couldn't find the printer, USB cable connection worked fine though. A TOOL from the HP HOMEPAGE worked then finally. Found it in the support center. Didn't work on the first sttempt, but after a reboot of the laptop and the printer it finally connected wireless.

Scanning works fine, relatively fast and in a descent quality. I love the feature that you don't have to start the scan job from the computer, but directly from the touchscreen. And then the printer sends the file you chose (you have options with the file format and more) directly to your computer. Awesome! But somehow, you have to activate that feature on the computer, I guess to give the printer permission to send sth. onto your harddrive. After every reboot of the computer I have to restart that feature, otherwise my printer won't let me send the scan to the computer. A little stupid I think, haven't found a solution yet. I gave the printer a constant IP address, still didn't really work, Still have to authorize.
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11 Comments 138 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Vine Customer Review of Free Product ( What's this? )
I recently have had the pleasure of installing and using this new printer from HP.

Out of the box, this printer is a bit larger than I expected. It has trays, the double-sided print attachment, and feeders that make the size physically a bit larger than my last home desktop printer.

Setup out-of-the-box was ok but has room for improvement, at least based on my experience. The reason this product gets 4 stars instead of 5 is that despite being wireless, I simply could not get the unit to connect to my machine without using the USB cable. I setup the printer according to the instructions, and then was able to connect to my home network's router. I entered my password, and presto, the printer said it was connected. However, after multiple attempts at installing the included software, rebooting both the printer and my home machine, I just couldn't get it to connect wirelessly. FYI, my home machine runs Vista 64 bit.

I then decided to try to setup my laptop, which runs Windows XP. Being able to easily print anywhere in the house from my laptop was one of the key reasons I was looking forward to using this printer. I went through similar setup steps, and initially had the same problem trying to connect. The HP software even prompted me to physically enter the printer's assigned IP address, but even that would not work. Finally after rebooting my laptop, the printer suddenly automatically connected, although I noticed that the printer's IP address (as shown on my laptop) was very different that the one shown on the printer display. So was I able to connect? Yes. Was it easy? Not really.

But on to the good stuff ...
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5 Comments 144 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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