I really like this monitor until it died just 79 days after I bought it from Amazon. According to the box, there is a 1-year warranty. I tried to contact HP about getting it fixed or replaced and they told me that there was a “crack” in the screen, but there isn’t a crack in the screen. Then they said, and I quote, “It is on the inside and the LEDs are making the vertical lines because of the crack.” But that doesn’t account for the crazy jumping and bouncing and color changes over the rest of the monitor. (See my photos.)
Luckily, Amazon has a fantastic customer service reputation and they want to keep me happy. They jumped in where HP failed miserably. I’m not getting the entire cost of the monitor back, but even a fraction at this point is way better than being accused of something I did not do.
IF YOU BUY THIS MONITOR, beware of HP’s lack of warranty support and how they fight to make it your fault when clearly there is a problem with some of their monitors. I certainly hope you have a better experience than I do.
| Standing screen display size | 21.5 Inches |
|---|---|
| Max Screen Resolution | 1920x1080 Pixels |
