|Screen Size||15.6 inches|
|Processor||2.1 GHz AMD A Series|
|RAM||4 MB DDR3 SDRAM|
|Hard Drive||500 GB mechanical_hard_drive|
|Graphics Coprocessor||AMD Radeon HD 7500G|
HP ENVY Sleekbook 6-1014nr Laptop (AMD A6-4455M Accelerated Processor, 4GB RAM, 500GB HDD, 15.6 HD LED, Bluetooth, USB 3.0, Windows 7 Home Premium)
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- 2.6GHz/2.1GHz AMD Dual-Core A6-4455M Accelerated Processor
- 4GB DDR3 Memory (Maximum supported = 16GB), 500GB 5400RPM hard drive with HP ProtectSmart Hard Drive Protection
- 2 SuperSpeed USB 3.0, 1 Universal Serial Bus (USB) 2.0, 1 HDMI, Bluetooth
- 15.6-inch diagonal HD BrightView LED-backlit display (1366x768)
- Genuine Microsoft Windows 7 Home Premium 64-Bit Edition
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Top Customer Reviews
I purchased this laptop on 11/22/2012 because it seemed like an affordable option for my needs when I decided to go back to college. Honestly, I really hadn't had any issues with it until recently. About a week ago, I noticed that my battery icon had a red x over it, when I mouse over the icon it says it is plugged in and charging, but there is no charge on the battery, no matter how long I leave it plugged in. It won't turn on without the cord plugged in. Clearly, the battery is completely dead.
I decide just to make sure, I'll have my husband double check. He works in IT for a large medical technology company, so surely he can determine if its the battery or some other malfunction. After going through the HP website for assistance and installing the "HP Support Assistant" software, he begins swearing loudly at my laptop. I inquire as to why, and he simply shows me my screen. The program has little boxes where the text is supposed to be, so it is completely useless.
I figured it'd be okay, I'd contact HP, surely a battery isn't supposed to flat line within a year, right? I went through the steps to validate my warranty, and it turns out mine expired 8/29/13. Okay. Still no big deal. I'll just email a technician or begin a chat with them to see what steps I need to follow to have this repaired. I really feel I shouldn't have this problem at all, but at this point, I am willing to pay a little just to have the problem fixed.
Fun fact? You can't contact their support staff about your product if it is out of warranty! Want to search for a new battery for the machine just to get an idea of how expensive replacing it will be? There's none listed! Now I have passed the point of angry. I am telling you, do not buy an HP unless you enjoy receiving no help when something goes awry. I am also telling this to all of my friends, and my husband is telling this to all of his coworkers-- don't buy HP.
I was initially happy with this product when i first got it 4 month ago but am already starting to have problems with the screen, it is cracking off from the left side! I am not a heavy duty user, just simple and careful home use but this laptop is truly cheaply build. I didn't expect HP to build something for that way but they did! Very disappointing. would had been better picking some other brand for a higher price.
Most Recent Customer Reviews
Fairly awesome overall as far as performance, however the screen is not attached very well. After about a year, the screen portion cracked and separated from the keyboard portion. Read morePublished 14 months ago by rderr
Hard Drive lasts Until Warranty Ends Every Time! Please BUY EXTENDED WARRANTY or don't buy HP AT ALL!!!Published 20 months ago by Jeremy
simple computer and I purchased it because it was the last one with windows 7. I mainly use for internet browsing / adobe lightroom4 / serto dj 1.2.6. Read more
This laptop by far exceeded my expectations! it is fast, sturdy, lightweight, and very nice looking. Very quick to start up and use straight from the box. Read morePublished on August 15, 2013 by Roland
Purchased due to broken laptop, love the aluminum case more protection than just the plastic. This thing is crazy thin as well, sleekbook for sure. No problems so far.Published on June 20, 2013 by Buyusedbooks
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