4 Year Office Equipment Protection Planfrom Asurion, LLC
- NO ADDITIONAL COST: You pay $0 for repairs – parts, labor and shipping included.
- COVERAGE: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one.
- EXPERT TECH HELP: Real experts available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
- PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days.
- EASY CLAIMS PROCESS: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
HP Smart-Tank Plus 551 Wireless All-in-One Ink-Tank Printer, up to 2 Years of Ink in Bottles, Mobile Remote Print, Scan, Copy, Works with Alexa (6HF11A)
|Printer Output Type||Color|
|Printing Media Type||Envelopes, Paper (plain)|
About this item
- Make sure this fits by entering your model number.
- Best ink tank print quality in class with great savings: Count on this affordable ink tank printer for home to print, scan, and copy with ease, and consistently deliver dark, crisp text and vibrant color graphics for all your prints
- Easy mobile printing: Easily set up your all-in-one printer and manage print and scan projects on the go with your smartphone or tablet using the HP Smart app
- 2 years of ink in bottles included: This color ink tank printer is perfect for low-cost, high-volume printing; get up to 8,000 color pages or 6,000 black pages with up to 2 years of ink in bottles included in the box
- Simple, spill-free refill: With this all-in-one printer's integrated ink tank design and automatic ink sensor, you get a compact, spill-free refill system with convenient, resealable bottles that make it easy to manage ink
- Reliable connectivity with dual-band Wi-Fi: Whether connecting your ink tank printer to your network or your mobile device to your printer, get faster, more reliable connections with dual-band Wi-Fi
- Speed through tasks: Work fast with print speeds up to 11ppm and fast first page printing
- Wide range of paper size support: This HP printer works with letter, legal, 3 x 5 in, 4 x 6 in, 5 x 7 in, 8 x 10 in, and No. 10 envelopes
- One-year limited hardware warranty: Get a one-year commercial hardware warranty, plus 24-hour, 7 days a week Web support; see specification sheet for terms and conditions
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From the manufacturer
At a glance
Get borderless and mobile printing with this multifunction wireless printer.
Easily replace ink with spill-free bottles, and manage tasks with the flatbed scanner and voice-activated printing.
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|Sold By||Amazon.com||Amazon.com||wacky jacky||Image Warehouse||AAA-Shop|
|Color||white||White with Black Top||White||Black||White|
|Connectivity Technology||Wi-Fi, Bluetooth, USB||Wi-Fi, Bluetooth, USB||Ethernet, USB||Wi-Fi, Bluetooth||Wi-Fi, Ethernet, USB|
|Item Dimensions||17.60 x 14.70 x 6.20 inches||17.70 x 14.70 x 7.80 inches||13.70 x 14.80 x 9.40 inches||17.87 x 6.34 x 16.14 inches||13.70 x 14.80 x 9.10 inches|
|Item Weight||11.33 lbs||13.64 lbs||13.20 lbs||14.00 lbs||—|
|Maximum Print Speed (Black and White)||11 pages per minute||11 pages per minute||10.5 pages per minute||14 pages per minute||15 pages per minute|
|Maximum Media Size||8.5 x 14 inch||8.5 x 14 inch||8.5 x 14 inch||8.5 x 11 inch||8.5 x 14 inch|
|Operating System||Mac, Windows||—||—||Windows, Linux, Mac, iOS, Android||—|
|Print media||Paper (plain), Envelopes||Paper (plain), Envelopes||Glossy photo paper||Envelopes, Paper (plain), Glossy photo paper||Paper (plain)|
|Special Features||Network-Ready, Wireless, Dual band wi-fi, Flatbed scanner, Spill-free refill bottles, ENERGY STAR Certified, Voice-activated printing, Cloud print enabled||Wireless, Spill-free refill bottles, Flatbed scanner, Touchscreen, ENERGY STAR certified, Voice-activated printing||—||Auto-Duplex, Network-Ready, Scan to Email, Separate Photo Tray, Color Touchscreen, Optional High-Yield Cartridges, HP Instant Ink Eligible, Cloud Print Enabled||—|
|Wireless Communication Standard||Bluetooth||Bluetooth||—||2.4 GHz Radio Frequency, Bluetooth, 802.11bgn, 5 GHz Radio Frequency||—|
This HP Smart Tank Plus 551 Wireless All-in-One Ink Tank Printer delivers best-in-class print quality, easy mobile printing, and up to 2 years of ink in bottles––up to 8,000 color pages or 6,000 black pages. Get easy versatility with print, copy, and scan functions, and produce vibrant text and high-quality graphics for all your prints. Print and scan documents and images from your smartphone with HP Smart, HP's best-in-class mobile app. Plus, stay connected with faster, more reliable connections using dual-band Wi-Fi.
Visible screen diagonal
2" / 6 cm
Top reviews from the United States
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I purchased this printer because it had a rear paper feeder that would allow me to change to different paper easily and because it promised to be more economical by reducing the frequency of buying expensive cartridges as I had done for my Canon Pixma.
The physical set up was easy—clear instructions are clear, the pictures that show you what to do are helpful, and as long as you follow them, you'll be fine. All you do is remove the packing from inside, plug it in, fill the ink tanks, remove a little orange thing that's holding the place of the printer heads, load the printer heads, and pop in some paper. But it is not ready to use, yet. You must download and install the HP easy start software setup. That includes a huge 237.6 MB download from their painfully slow site.
Then, comes the hard part. This is a wireless-only printer and to complete the set-up process you must connect your PC to the printer via Wi-Fi. The first two ways suggested did not work even though I followed the instructions precisely. I ended up calling their technical hotline. After some time working through the telephone tree and being on hold, a customer service rep guided me through the process. It took 45 minutes to complete the set up with his help. The only way that worked was to connect my computer to the printer directly using a special printer USB that I just happen to have; good thing because they didn't have the forethought to include one with the printer. Others have had difficulty with this step as well.
After printing three pages, the display showed a “Print Head Issue.” I followed the Reference Guide’s instructions and the alert went away. After a few more pages, the error message returned and the printer would not print. I called the technical help number and, after waiting some minutes, was in contact with a representative. After going over my problem, he admitted that he had been provided no information on how to solve the problem other than following the directions in the Reference Guide. His only recommendation was to return the printer to Amazon. Given the time invested so far and the exceptional hassle associated with boxing and returning the machine, I was looking for another solution. After much discussion, he agreed to authorize sending me two replacement print heads to see if that solved the problem. They arrived in about 10 days. After installing them, the print head issue reappeared after printing seven continuous pages. The error icon will only go away and the printing function start again by opening the printer and pushing on each print head, unplugging and turning back on the printer. What a pain!
Overall, there' are some good design features—being able to see your ink levels via the little storage tanks visible from the front of the printer and the ease of refilling the ink. On the downside, the average print quality and light-weight construction of the printer housing/body is not what you would expect from such an expensive printer. The printing of a single page takes a long time with lots of “grinding” going on before a sheet of paper is pulled down. Also, the printer does not have a document feeder for copying or scanning. So, each scan must be done individually.
First we took it out of the box and were impressed with the sleek design and appropriate heft of the product. Since this printer is set up with bluetooth, we didn't have to be limited to where we put it, and the range is perfect for our house. We added the ink and set up all of our devices in minutes. I'm genuinely impressed with how fast and easy we were able to get everything going. My husband printed his first document at home and grinned like a little kid with the excitement of Christmas day.
According to the instructions, the ink should last a long time (like two years with standard printing). We completed the test page and copied it based on the directions. The words and pictures came out crisp and clear, as with any standard professional printing job. Even the copies came out nicely! Our first printing job was my husband's class syllabus (about 7 pages) which printed really fast and it even showed the color nicely. I would recommend this printer to anyone who is in the market for a new one or an upgrade!
Top reviews from other countries
Sinon, les couleurs sont super belles (beaucoup plus que la Canon Tank)! Elle fonctionne bien. Je suis satisfaite.
Generally what you'd expect from a home inkjet.