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The HP Way: How Bill Hewlett and I Built Our Company (Collins Business Essentials) Paperback – Illustrated, January 3, 2006
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Much more personal than standard corporate histories, David Packard's The HP Way provides insights into managing and motivating people and inspiration for would–be entrepreneurs. This bestselling classic joins the Collins Business Essentials line–up with a new Note from Steve Jobs.
From a one–car–garage company to a multibillion–dollar industry, the rise of Hewlett–Packard is an extraordinary tale of vision, innovation and hard work. Conceived in 1939, Hewlett–Packard earned success not only as a result of its engineering know–how and cutting–edge product ideas, but also because of the unique management style it developed – a way of doing things called 'the HP way'.
Decades before today's creative management trends, Hewlett–Packard invented such strategies as 'walk–around management', 'flextime', and 'quality cycles'. Always sensitive to the needs of its customers and responsive to employee input, Hewlett–Packard earned massive steady growth that far outshone its competitors' vacillating fortunes, even with radically different products from those responsible for its initial boom.
For entrepreneurs and managers alike, the wisdom found in these pages is invaluable if they want their businesses to gain steady growth and consistent success.
- Print length256 pages
- LanguageEnglish
- PublisherHarper Business
- Publication dateJanuary 3, 2006
- Dimensions5.31 x 0.58 x 8 inches
- ISBN-100060845791
- ISBN-13978-0060845797
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Review
From the Back Cover
Much more personal than standard corporate histories, David Packard's The HP Way provides insights into managing and motivating people and inspiration for would–be entrepreneurs. This bestselling classic joins the Collins Business Essentials line–up with a new Note from Steve Jobs.
From a one–car–garage company to a multibillion–dollar industry, the rise of Hewlett–Packard is an extraordinary tale of vision, innovation and hard work. Conceived in 1939, Hewlett–Packard earned success not only as a result of its engineering know–how and cutting–edge product ideas, but also because of the unique management style it developed – a way of doing things called 'the HP way'.
Decades before today's creative management trends, Hewlett–Packard invented such strategies as 'walk–around management', 'flextime', and 'quality cycles'. Always sensitive to the needs of its customers and responsive to employee input, Hewlett–Packard earned massive steady growth that far outshone its competitors' vacillating fortunes, even with radically different products from those responsible for its initial boom.
For entrepreneurs and managers alike, the wisdom found in these pages is invaluable if they want their businesses to gain steady growth and consistent success.
About the Author
With Bill Hewlett, David Packard was cofounder of the Hewlett-Packard Company. In September 1993, he retired as chairman of the board and was named chairman emeritus. He served in that position until his death on March 26, 1996.
Excerpt. © Reprinted by permission. All rights reserved.
The HP Way
How Bill Hewlett and I Built Our CompanyBy David PackardHarperCollins Publishers
Copyright © 2006 David PackardAll right reserved.
ISBN: 9780060845797
Chapter One
Pueblo to Stanford
As we get older we have the opportunity to look back over many years and see how certain events, seemingly unimportant at the time, had a profound effect in shaping our business or professional careers.
In my own case there were two such events. One occurred in the summer of 1929 when I was given a tour of Stanford University. This introduction to Stanford led to my decision to attend the university. The second event, related to the first, was becoming acquainted with Professor Fred Terman at Stanford. It was Fred who sparked my interest in electronics and who later encouraged and helped Bill Hewlett and me go into business for ourselves. His interest and faith in our abilities, even at our young age and in the midst of the Great Depression, gave us confidence and helped set a course for us.
I was born in Pueblo, Colorado, in 1912. My father was a lawyer and my mother a high school teacher. They met at Colorado College in Colorado Springs, and after they were married they moved to Pueblo, which was my father's home. My younger sister, Ann Louise, was born in 1915.
Pueblo in 1912 resembled less a midwestern farm community than it did a western frontier city or border town. There was a steel mill and several foundries that smelted ore from Leadville and other mines in the Rocky Mountains to the west. Pueblo was tough and violent, with immigrant workers, a few gangsters, and lots of brothels and saloons. Street fights and shootings were not uncommon.
We lived on the north side of the city right next to the prairie. I could cross the street in front of our house and find horned toads (which are almost extinct today) and wild onions and cactus, which often gave shelter to rattlesnakes.
We could look across the prairie and see Pikes Peak about fifty miles to the north, and about thirty miles to the west, the Wet Mountain Range. I spent many hours roaming the prairie, sometimes with childhood friends, sometimes alone, until my high school years, when studies and school activities consumed most of my time. But in those early years of roaming, my love of nature was born.
One of my early recollections of Pueblo was the great flood of 1921. I recall going downtown with my father and seeing mud about four feet deep. Another memorable sight was a railroad boxcar stuck in the second-floor window of one of the main buildings. A fleet of four-wheel-drive army trucks was brought in to haul the mud and debris out of the city and dump it in the prairie about a mile north of our house. A number of kids from our neighborhood went out and sifted through the mud, intrigued with the possibility of finding something of value. But I don't recall finding anything useful.
Our house in Pueblo was on the corner of Twenty-ninth Street and High Street. It was set back from Twenty-ninth Street to provide for a large yard. The yard was divided into two roughly equal sections by a row of lilac bushes. In the front section was a rose arbor and a bed of peonies, with the rest in lawn. In the rear section were some fruit trees, a vegetable garden, and a pool near a wildflower garden.
My father had no interest in gardening, and so the entire garden was my mother's project. I started helping my mother when I was quite young, and gardening became a lifelong interest for me. I also found it to be an excellent recreational activity, for one quickly forgets the troubles of the world when absorbed with gardening. As an adult, wherever we were located for a period of time, I had a garden, and now that I am retired, I enjoy devoting more time to gardening projects. I also have an avid interest in farming and ranching.
Early Experiments
As a very young child, I must have had some aptitude for science and math; my parents did nothing to discourage me-I spent hours curled up with the family World Book Encyclopedia, studying every entry on the natural sciences. I also conducted my own experiments. I remember that while quite young I got a thrill from looking at pictures of railroads, bridges, motors, generators, and other mechanical and electrical equipment. I tried to simulate some of these devices with small-scale models in our backyard. An older boy, Lloyd Penrose, lived across the alley behind us. His mother and sister had tuberculosis, and Lloyd worked in the evenings at an amusement park across town to help support them. He also helped me with my models and devices, and we became good friends. Later on, since he could not afford to go to college, Lloyd joined the navy, and we kept in touch for many years.
Continues...
Excerpted from The HP Wayby David Packard Copyright © 2006 by David Packard. Excerpted by permission.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.
Product details
- Publisher : Harper Business; Reprint edition (January 3, 2006)
- Language : English
- Paperback : 256 pages
- ISBN-10 : 0060845791
- ISBN-13 : 978-0060845797
- Item Weight : 7.2 ounces
- Dimensions : 5.31 x 0.58 x 8 inches
- Best Sellers Rank: #814,812 in Books (See Top 100 in Books)
- #607 in Computers & Technology Industry
- #1,342 in Company Business Profiles (Books)
- #2,354 in Biographies of Business & Industrial Professionals
- Customer Reviews:
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Customers find the book engaging and informative. They appreciate the clear explanations of principles and core values that shaped HP's success. The book provides a nice summary of the history of HP and Silicon Valley, with an interesting storyline.
AI-generated from the text of customer reviews
Customers find the book easy to read and engaging. They appreciate the well-stated principles and the straightforward storytelling. The book is described as informative and educational, even though it's a short read.
"...environment that fosters individual motivation, initiative, creativity, and a wide latitude of freedom in working toward established objectives and..." Read more
"...The lessons learned and the principles applied are well spelled out in the book in the form of chapters on Innovation, Community Involvement, etc...." Read more
"...But overall, the book reads easily and does provide a decent history of the company." Read more
"...written in the style my grandpa would use when telling war stories: To the point yet very interesting...." Read more
Customers find the book valuable and a must-read for anyone in corporate America. They appreciate the core values that drove HP to success and the management style described as helpful. The book is enlightening and educational, focusing on the guiding principles of this company.
"...into a global enterprise, but more importantly focuses on the guiding principles on which this company was built - the HP Way...." Read more
"...and easy read - and stylistic limitations aside - a valuable primer on the core values that drove HP to success, and continue to drive HP today." Read more
"I had to do a college project on HP's management style and this book was very helpful...." Read more
"This is a fundamental book in running a high-tech business in US, we should make this as a must for all new business venture leaders...." Read more
Customers find the book insightful on HP's start-up. They say it provides a decent story about HP and Silicon Valley, but doesn't go into depth. The book offers a nice summary of the history of HP and Silicon Valley itself, as well as chapters on innovation, community involvement, and motivation.
"...: To maintain an organizational environment that fosters individual motivation, initiative, creativity, and a wide latitude of freedom in working..." Read more
"...spelled out in the book in the form of chapters on Innovation, Community Involvement, etc...." Read more
"...at first, but after reading, I found the book to be very insightful on the start up of HP...." Read more
"Good book from a good man. A nice summary of the history of HP and of Silicon Valley itself. Bravo" Read more
Customers like the story quality. They mention it's a great story about two men who, having grown out of the depression, created a business.
"A great story of two men who, having grown out of the depression, created a company that wanted to make a social impact as well as making money...." Read more
"This is a great story of how a business could be, should be." Read more
"What a great story..." Read more
"A Great Story..." Read more
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- Reviewed in the United States on September 1, 2012As the title indicate this book is about the story of Hewlett Packard as told by one of the founding partners David Packard. This book offers a corporate history of how the company started from the infamous garage into a global enterprise, but more importantly focuses on the guiding principles on which this company was built - the HP Way.
What stands out in the HP Way is the deep commitment and belief in values and principles. These radiate from the founders and affect everyone and everything at HP. The HP Way covers all aspects of operations within the company and with external stakeholders (customers, shareholders etc.) in a way that transcends time and specific technologies (see below excerpts). Almost half a century later most of what is discussed is just as relevant than as it is now.
HP is currently in a desperate need to revive the HP Way and transform itself in order to turn itself around and succeed in the future. A highly recommended read.
Below are excerpts from the book that I found particularly insightful:
1- "...it has been a guiding principle in developing and managing HP. Get the best people, stress the importance of teamwork, and get them fired up to win the game."
2- "We published a second version of the objectives in 1966 and they are as follows...1) Profit: To recognize that profit is the best measure of our contribution to society and the ultimate source of our corporate strength...2) Customers: To strive for continual improvement in the quality, usefulness, and value of the products and services we offer our customers...3) Field of Interest: To concentrate our efforts, continually seeking new opportunities for growth but limiting our involvement o fields in which we have capability and can make a contribution. 4) Growth: To emphasize growth as a measure of strength and a requirement for survival. 5) Employees : To provide employment opportunities for HP people that include the opportunity to share in the company's success, which they help make possible. To provide them job security based on performance, and to provide the opportunity for personal satisfaction that comes from a sense of accomplishment in their work. 6) Organization: To maintain an organizational environment that fosters individual motivation, initiative, creativity, and a wide latitude of freedom in working toward established objectives and goals. 7) Citizenship: To meet the obligations of good citizenship by making contributions to the community and to the institutions in our society which generate the environment in which we operate."
3- "An important element of the HP Way has to do with the company's relationship with its shareholders and the investment community. A primary objective in this area is to provide consistency in our corporate performance, including steady growth in earnings and equity."
4- "At that time our policy at HP was to regard increased market share as a reward for doing things well - for providing customers with superior products and services and keeping our costs down. This has been a basic policy from the very beginning of our company, and we expect it to continue in the future."
5- "The key to HP's prospective involvement in any field of interest is contribution. Our objective is to expand and diversify only when we can build on our present strengths, and with the recognition that we have the proven capability to make a contribution. To meet this objective, it is important that we put maximum effort into our product-development programs. This means we must continually seek new ideas for new and better kinds of products."
6- "The fundamental basis for success in the operation of Hewlett-Packard is the job we do in satisfying the needs of our customers. We encourage every person in our organization to think continually about how his or her activities relate to the central purpose of serving our customers."
7- "...gains in quality come from meticulous attention to detail and every step in the manufacturing process must be done as carefully as possible, not as quickly as possible. This sounds simple, but it is achieved only if everyone in the organization is dedicated to quality."
8- "It's imperative that there be a strong spirit of helpfulness and cooperation among all elements of the company and that this spirit be recognized and respected as a cornerstone of the HP Way."
9- "Although we minimize corporate direction at HP, we consider ourselves one single company, with the flexibility of a small company and the strengths of a large one - the ability to draw on corporate resources and services; shared standards, values, and culture; common goals and objectives; and a single world identity."
10- "I should point out that the successful practice of management by objective is a two-way street. Managers at all levels must be sure that their people clearly understand the overall objectives and goals of the company, as well as the specific goals of their particular division or department. Thus, managers have a strong obligation to foster good communication and mutual understanding. Conversely, their people must take sufficient interest in their work to want to plan it, to propose new solutions to old problems, and to jump in when they have something to contribute."
- Reviewed in the United States on April 28, 2014The HP Way continues, through some 80 years of innovation and challenges. Reading David Packard's account of his early days and the founding of HP could be the story of a dot com entrepreneur today. The lessons learned and the principles applied are well spelled out in the book in the form of chapters on Innovation, Community Involvement, etc. As is noted by a few other reviewers, the book can bog down in spots, and the style is somewhat dry. Having said that, there is much wisdom in the pages - wisdom that is not bound by the times in which David Packard lived. Any manager or business owner should add this somewhere on their to read list. It is a relatively quick and easy read - and stylistic limitations aside - a valuable primer on the core values that drove HP to success, and continue to drive HP today.
- Reviewed in the United States on November 1, 2020I am an electronic engineer with nearly 30 years of employment experience, during which time I purchased and worked with Hewlett-Packard test instruments (also through Agilent and then Keysight). The performance, look and feel of HP products, and the way they were documented, serviced and supported made an immediate and enduring impression on me as the benchmark to which all electronic design & manufacturing companies should aspire, but extremely few achieved. I was further impressed with positive reviews of the HP company given by HP employees.
In his book “The HP Way”, Dave Packard provides some insights into his own life and family, his life-long relationship with Bill Hewlett and their relationship to their employees. The HP relationship to Universities is also discussed. The Universities are described as a vital source of mentorship and trained manpower.
Of significance in this book, Dave Packard describes the meeting in Sonoma (1966) where Dave Packard and Bill Hewlett met with senior HP managers to share their six (later seven) corporate objectives for the HP company. I believe these objectives, which are written into this book, encompass the Hewlett and Packard approach to running the HP business. I mention the name Hewlett first, because Bill Hewlett won the coin toss to have his name put first on the company logo – another insight described in this book.
The lasting impression from this book is that a commercial company is a community which needs to be fostered, encouraged and have the results appropriately recognized and rewarded. Bill Hewlett and Dave Packard understood engineers and how to motivate them. Their management style was mostly decentralized. It had hierarchy but was non-militant. Their success in founding, building and running the HP company cannot be ignored.
- Reviewed in the United States on January 31, 2015I had heard great things about this book, but I was somewhat disappointed by it. I had expected Packard to reflect on the qualities that really made HP great, and to some extent he did that. He talked about the company's history, its core values, and some key events in the company's history. But oftentimes crucial events were glossed over, like the time in the 80s or 70s that the company revived its sales performance. There was clearly an interesting case here to be analyzed, but Packard basically says that he gave the employees a speech and all was solved. Surely there was more to it than that!
But overall, the book reads easily and does provide a decent history of the company.
- Reviewed in the United States on June 12, 2024Quick shipment. So happy to have found a copy of this.
- Reviewed in the United States on September 29, 2011I bought this book after being severely disappointed with the current HP leadership and HP Board. I wanted to bring the old image of HP back, the Hewlett-Packard that Dave and Bill had started. Some people say this is rather dry and boring but no, it is written in the style my grandpa would use when telling war stories: To the point yet very interesting. You throw in a lot of information but it all builds up after a while.
I wish I could send the current board a box full of "The HP Way".
- Reviewed in the United States on August 19, 2018Interesting book and was a quick read
Top reviews from other countries
Amazon CustomerReviewed in Mexico on March 25, 20245.0 out of 5 stars ok
ok
Sai Krishna SekarReviewed in India on September 10, 20225.0 out of 5 stars a good read
Hp way is a very good management book which defines all the management activities carried out by both Bill and Packard. A must read for aspiring entrepreneurs
Davidko G.Reviewed in Germany on April 11, 20195.0 out of 5 stars Amazing story
This book is describing how the HP imperium was made from scratch. How they were growing and what kind of problems did they have. In the book is also a part which is describing the close relationship to the government which was very new for me.
Jan WallReviewed in Canada on June 25, 20175.0 out of 5 stars A Story of Greatness with a Casual Style
David Packard wrote "The HP Way" in a casual, almost folksy style. But the achievements of Packard and his partner, Hewlett, are not casual at all. His story about his commitment to his vision, his love of country, contribution to his employees, and a down-to-earth management style that is treated as normal today but was revolutionary in its day.
HP, Apple, and only a handful of other companies have been able to consistently churn out truly innovative, groundbreaking products over decades. Packard is NOT driven to look good with an attractive quarterly report that Wall Street will love -- although that certainly happened. Instead, he explains that HP was committed to making contributions to the electronics industry that were practical, creative, and marketable. Using this as his guide, he helped build one of the most respected companies on the planet, helped shape Stanford University -- one of the most respected universities on the planet -- and took bold steps in the Department of Defense that made lots if sense but were quite controversial.
Reading this book is a bit like sitting with an old uncle who tells amazing stories of accomplishment without any sense of self aggrandisement.
DavideReviewed in Italy on October 6, 20155.0 out of 5 stars Perfect!
the book shipping from USA to Italy has come on time! Very good seller! thanks a lot for everyting you did!

