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HP Promo ZR2740w 27-inch LED Backlit IPS Monitor

by HP
3.0 out of 5 stars 58 customer reviews
| 7 answered questions

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  • Display Inputs(1) DisplayPort connector; (1) Dual-Link DVI connector, (HDCP support on DisplayPort and DVI)
  • Max Resolution: 2560 x 1440
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Product Information

Technical Details

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Summary : Screen Size, Screen Resolution, Graphics Coprocessor, Graphics Card RAM
Screen Size 27 inches
Number of USB 2.0 Ports 4
Brand Name HP
Item model number XW476A8#ABA
Item Weight 29.8 pounds
Product Dimensions 30 x 19 x 13 inches
Item Dimensions L x W x H 30 x 19 x 13 inches
Color Black, Brushed Aluminum

Additional Information

ASIN B005MR4P0W
Customer Reviews
3.0 out of 5 stars 58 customer reviews

3.0 out of 5 stars
Best Sellers Rank #9,345 in Computers & Accessories (See top 100)
#738 in Computers & Accessories > Monitors
Shipping Weight 29.1 pounds
Date First Available September 13, 2011

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Product Warranty: For warranty information about this product, please click here

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Customer Reviews

Top Customer Reviews

I settled on this monitor after debating for a bit on a few different aspects, including the monitor size and manufacturer. After settling on the ZR2740w that was ordered from Amazon for me as an early Christmas present, I definitely came away happy and not disappointed, although there are definitely some aspects to get used to for anyone upgrading from something smaller. Some quick points:

-An IPS monitor was a must for me, and this was a bit cheaper then the Dell U2711, so this won out.
-The ultra high resolution takes some getting used to. I came from a 22" monitor at 1680x1050, so the jump to 2560x1440 was quite a difference. Text and window sizes are pretty small at this resolution, which can take some adjustment. Other 27" monitors with TN panels typically use 1920x1080, so be aware that this is even higher and sharper.
-I don't have any major gaming issues. It's no 120hz gaming panel, but as a gamer I'm able to play Modern Warfare 3 or Starcraft 2 without any major ghosting issues. Some more keen eyed people might be bothered, but it's perfectly fine for me.
-The anti-glare coating on the monitor is noticable, which leaves kind of a shimmering effect if you're looking at a white screen. Some might not notice, but I do. However, i'm getting used to it so it's not that big of a distraction.
-The monitor has no on screen display. That's a little weird to me, as it leaves very little adjustment ability for those trying to tweak color and contrast. The buttons only control brightness. Although I'd say the monitor looks very good to me out of the box, so this isn't a huge issue.
-Only Displayport and Dual Link DVI ports are on this screen.
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11 Comments 45 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Well, 5 days after the e-tailer's return policy expires - in the middle of a complex re-factoring project - this monitor just up and dies. Half second of weirdness, then complete power loss. Will have to deal directly w/HP on the replacement.

Before that, coding was a virtual dream... but for a couple things that may sound familiar. 1) Out of the box, the color temperature was rather green, not just a little, but noticeably green. Correctable, though. 2) The anti-glare coating is indeed awful. Really ruins what would otherwise be crisp text. Truly sad. 3) The dot pitch is a tad fine - what can I say, my eyes aren't what they used to be...

But, the LED back-lighting works great - no "barely imperceptible" flicker. Amazing brightness, good contrast and great colors. Low heat, low power consumption and 2 second start ups. Solid construction, sturdy stand. Finally, 2560 x 1440 resolution - the only justification this monitor needs, at this price. Will suffer through the replacement process for just that reason.
4 Comments 30 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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This monitor was released late 2011, but at some point in 2012 there was a subtle revision in the anti glare (AG) coating. (search "ZR2740w v2" for a Nov 2012 review which discusses this revision). Some speculate manufacture dates, next to the serial # on the pull out service panel on the left side) in 2012 correspond to the newer units, but this does not seem to be verified. These newer units are much better than the older ones, for which most of these negative reviews probably correspond.

The excessive AG coating on the original units created a grainy appearance, and was worse than the ones on the Dell U3011 and U2711. This grainy appearance makes text look fuzzy and images look noisy. The easiest way to tell is to probably just compare small black text on a white background on different screens.

This review is for a newer unit which has a very light AG coating. The coating is now directly comparable to the Dell U2713HM (which has a nicer AG coating than the U3011 and U2711). In terms of the AG coating, these newer ZR2740w's look better than the Dell U2711 and U3011, and just as good as the U2713HM. It's a huge improvement over the older units.

Reliability: it's unclear whether the reliability of these newer ZR2740w units is better, as other reviews to date have indicated worse than average reliability. That said, every unit should have warranty at least until late 2014 (3 year warranty on a product released late 2011). HP customer support doesn't seem to be as good as Dell's.

Compared to cheaper Korean monitors available for less than half the price, this monitor has 3 year warranty and displayport input (essential for macs). The Nixeus has displayport but is just slightly cheaper currently than this or the U2713HM.
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Verified Purchase
The port for hi-res input was defective right out of the box. Without this port accepting input, all the monitor could do was take what was on my laptop screen and make it much bigger but with no more resolution. The pixilation and blur made for a totally unacceptable picture. Returning it and getting a refund (from Merchant "Portable Guy") has been a nightmare. They are obviously in the business of shipping dodgy merchandise and then either hoping it does not get returned, or they can somehow avoid refunding the purchase price in whole or in part. I had to file a claim with Amazon to get any action at all and they still shortchanged me on my refund. Buying and then returning this Monitor has been one of the worst experiences I've had on Amazon and has cost me dearly. Looking at the other reviews, this monitor has garnered an amazing number of very dissatisfied customers. I guess HP quality control is poor. Most monitors are pretty reliable. Anyway, not this one. Avoid it.
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