Top critical review
33 people found this helpful
Good flat iron - Great customer service
on December 1, 2014
This ended up not being the right flat iron for me. I purchased for the purpose of travel (It has dual voltage! It heats up quickly & gets very hot--great for straightening hair. But it may have been too wide for me--I have short thin hair. My scalp and skin is very sensitive & burns easily---I was unable to handle/maneuver this iron in my hair without burning myself (the sides of the iron also get hot). It wasn't that much wider than the iron I used at home, so I'm not sure why I had trouble handling this one.
I contacted the seller & they immediately arranged a return. They were extremely pleasant and helpful. I'm sure many people will love this iron, it's a great price & the dual voltage is perfect for travel. It comes with a "travel pouch" but I would also purchase a heat resistant mat--especially for use when traveling as the iron gets very hot.