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HTC Sensation, Black 4GB (T-Mobile)
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HTC Sensation, Black 4GB (T-Mobile)

by HTC
2.6 out of 5 stars  See all reviews (78 customer reviews) 5 answered questions

Available from these sellers.

Product Features

  • 4.3-inch TFT LCD display
  • Wireless-N Wi-Fi networking with mobile hotspot sharing with up to 8 devices plus Wi-Fi Calling capabilities; Ultra-fast 4G-enabled, Android 2.2-powered smartphone
  • 8-MP camera; HD 1080p video capture; Bluetooth 3.0; 4 GB internal memory plus 8 GB microSD card; DLNA capabilities; web browser with Flash 10.1; dual-core 1.2 GHz processor
  • Up to 6.7 hours of talk time, up to 400 hours (16.7 days) of standby time; released in June, 2011
  • What's in the Box: handset, rechargeable battery, charger, 8 GB microSD card, USB cable, quick start guide
  • Ultra-fast 4G-enabled, Android 2.2-powered smartphone with 4.3-inch qHD touchscreen display and dual-core 1.2 GHz processor
  • Wireless-N Wi-Fi networking with mobile hotspot sharing with up to 8 devices plus Wi-Fi Calling capabilities
  • 8-MP camera; HD 1080p video capture; Bluetooth 3.0; 4 GB internal memory plus 8 GB microSD card; DLNA capabilities; web browser with Flash 10.1
  • Up to 6.7 hours of talk time, up to 400 hours (16.7 days) of standby time; released in June, 2011
  • What's in the Box: handset, rechargeable battery, charger, 8 GB microSD card, USB cable, quick start guide

Product Description

Product Description

Instant sensory overload, courtesy of the HTC unlocked Sensation 4G Smartphone. With HTC Watch, you've got instant access to an entire arsenal of entertainment. New sounds. New games. New releases. Now on-demand.

With a 1.2Ghz dual core processor primed for a 4G network, you can multitask apps, games and gadgets, and download massive movie files without catching a single glimpse of the dreaded buffering bar.

With a streamlined unibody aluminum design, infinite ways to make it yours and an 8-megapixel camera on board, it's got every detail covered and every detail captured.

With HTC Sense improving upon the improvements of Android 2.3, you've got deep social network integration across a ton of different apps, custom HTC widgets, animated displays, automated updates, and infinite ways to customize.

With a massive 4.3" qHD touchscreen, everything you watch every color, motion, movie, game and Android app literally jumps off the screen in pixels.

Network HSPA+/GSM/EDGE 850/900/1800/1900MHz Camera 8-Megapixel main camera with autofocus, dual-LED flash, VGA front-facing camera, 1080p HD video capture Battery Rechargeable lithium-ion battery, 1520 mAh Mobile Hotspot Supports up to 8 Wi-Fi enabled devices Video calling enabled Talk time - up to 6 hours & 40 minutes Standby time - up to 400 hours GPS with A-GPS support Messaging SMS (threaded view), MMS, Email, Push Email, IM Stereo FM radio with RDS Bluetooth v3.0 with A2DP Unit Dimensions - 4.97 x 2.58 x 0.44, Weight - 5.22 oz. 30 Day J&R USA Warranty Coverage only Features are carrier dependent, and may vary May not include English manual. Online Download available from phone manufacturer's website in various languages

T-Mobile's most powerful smartphone yet, the HTC Sensation 4G combines the latest Android operating system (2.3, Gingerbread) with a 1.2 GHz dual-core processor and T-Mobile's blazing fast 4G network for a faster, richer on-the-go media experience. In addition to Android, it also offers the next-generation HTC Sense user interface, which includes quicker startup times from hibernation mode as well as a consolidated view of your favorite social networking sites.

The 4G-enabled HTC Sensation (see larger image).

This phone is specifically designed for T-Mobile's 4G HSPA+ mobile broadband network, which currently covers over 200 million people across the U.S. (read more about HSPA+ below). The Sensation 4G also offers Wireless-N Wi-Fi networking as well as the ability to share its 3G/4G Internet connection with other laptops and other Wi-Fi enabled devices.

The Sensation 4G's premium look and feel is enhanced by its rounded edges, aluminum unibody construction, and a touchscreen surface protected by a contoured screen that feels more natural as your finger glides across it. Optimized for video playback as well as immersive mobile gaming, the Sensation 4G features a 4.3-inch qHD touchscreen display, which offers a 960 x 540-pixel resolution for extremely sharp images.

An 8-megapixel rear-facing, auto-focus camera with dual LED flash is perfect for capturing crystal clear still photos, while a front-facing camera makes it easy to video chat over both Wi-Fi and 3G/4G connectivity. And the Sensation 4G also shoots full HD video in 1080p resolution, with full stereo sound, at up to 30 frames a second, giving you smooth video that is better than many other phones.

Other features include Bluetooth for hands-free devices and stereo music streaming, GPS for navigation and location-based services, 4 GB internal memory, included 8 GB microSD memory card (with expansion up to 32 GB), mobile hotspot capabilities, and up to 6.7 hours of talk time.

The HTC Sensation 4G's homescreen with HTC Sense experience (see larger image).

HTC Sense Experience

Boasting the latest HTC Sense experience, the Sensation 4G features a customizable active lockscreen that transforms the lockscreen into a real-time window to the most important information and content, such as social updates, photos, weather or stock updates that are viewed by simply waking up the display.

Additionally, the new active lockscreen becomes a customizable gateway that lets you quickly jump to your most used features--whether it be making a call, sending an e-mail, or taking a picture. For example, the camera can be launched right from the lock screen with a single motion, saving precious seconds when you're trying to capture the action.

On-the-Go Entertainment

The HTC Sensation 4G is the first smartphone to feature HTC Watch--an application and service that puts an entire library of the latest, premium movies and TV shows right at your fingertips. HTC Watch uses progressive download technology that makes it possible to watch videos without waiting for a huge file to finish downloading. You can either rent or buy videos, and if purchased, you can watch them on up to five different HTC devices. Other pre-loaded entertainment options include:

  • HTC Listen: A VIP pass to a library of millions of songs with the freedom to transfer purchases to another device or computer
  • T-Mobile TV: A free selection of live and on-demand TV including news, sports and kids programming, plus full episodes of popular shows
  • T-Mobile Video Chat powered by Qik: Video conversations with friends and family through T-Mobile's network and over Wi-Fi
  • Slacker Radio: Free, personalized radio with over 150 genre stations and the ability to create your own stations

Vital Statistics

The Sensation 4G weighs 4.2 ounces and measures 4.96 x 2.57 x 0.44 inches. Its 1520 mAh lithium-ion battery is rated at up to 6.7 hours of talk time, and up to 400 hours (16.7 days) of standby time. It runs on the 850/900/1800/1900 MHz GSM/GPRS/EDGE frequencies, as well as T-Mobile's 3G/4G network (1700/2100 MHz; UMTS/HSDPA/HSPA+).

What's in the Box

Sensation 4G handset, rechargeable battery, charger, 8 GB microSD card, USB cable, quick start guide


  • Blazing fast 4G speeds on T-Mobile's HSPA+ network for up to 3 times faster than standard 3G networks, while allowing simultaneous voice and data capabilities (compatible with 3G networks where 4G is unavailable).
  • Wireless-N Wi-Fi networking (802.11b/g/n) for accessing home and corporate networks as well as hotspots while on the go.
  • Wi-Fi Calling enables you to send and receive calls and messages over any Wi-Fi network, whether at home or on the road with Wi-Fi and Mobile Calling--even in areas that have little or no network coverage. (Learn more)
  • Mobile Hotspot capabilities allows you to use your phone's 3G/4G mobile broadband to connect laptops and other Wi-Fi enabled devices to the Internet (up to 8 devices).
  • Next-generation Bluetooth 3.0 connectivity backward compatible with older Bluetooth-enabled peripherals and includes stereo audio streaming.
  • Onboard GPS for navigation and location services

Google Integration

  • Android 2.3 OS (Gingerbread)
  • Android Market for browsing and downloading thousands of free and paid apps
  • Preloaded Android apps: Browser, Calculator, Calendar (Google or Corporate), Camera, Clock, Contacts, Email, Gallery, Messaging, Music, News & Weather, Phone, Settings, Video Player, Voice Dialer, Voice Search, YouTube
  • Google applications: Gmail, Google Search, Google Voice Search, Google Latitude, Google Maps, Google Places, Google Talk
  • Google Maps Navigation with spoken turn-by-turn directions showing real-time traffic and 360° views of the destination

Communications & Internet

  • Full HTML Web Browser with Flash 10.1 Support
  • Full messaging capabilities including SMS text, MMS picture/video, and IM instant messaging
  • Personal and corporate e-mail access with support for Exchange ActiveSync as well as personal e-mail accounts (Google push, Yahoo!, POP3, IMAP).

Design and Hardware

  • Dual-core 1.2 GHz Qualcomm Snapdragon processor speeds up everything--from playing games to watching shows to opening files from work.
  • 4.3-inch qHD touchscreen display (Quarter High Definition; 960 x 540 pixels) with accelerometer plus proximity and ambient light sensors.
  • Onscreen keyboard


  • 8-megapixel auto-focus camera with dual LED flash.
  • HD 1080p video capture at 30 fps.
  • Front-facing camera for video chats (VGA).


  • Music player compatible with MP3, WMA, and AAC/AAC+.
  • Video player compatible with MPEG4, H.264, H.263.
  • DLNA compatibility allows you to stream media content from the phone to any other DLNA-certified device as well as play a file from a server on your phone.


  • 4 GB internal memory
  • Included 8 GB microSD card with support for optional cards up to 32 GB.

Android Gingerbread Operating System

The Sensation 4G runs the Android 2.3 operating system (dubbed Gingerbread) which features a cleaner, more refined interface with new icons, improved top notification bar, and more intuitive navigation. Multitasking in Gingerbread allows you the ability to run more than one app at a time. If you're playing a game, you can easily switch to an incoming email and then switch back to the game without losing your place.

A new onscreen keyboard makes it easier to type thanks to additional spacing between the keys and larger font sizes. And the more you use the keyboard, the easier typing will be as the enhanced suggest feature records previous input history to make better suggestions. And like the previous version of Android ("Froyo"), Gingerbread provides support for Adobe Flash Player 10.1 for access to the full Web.

The Sensation also brings one-touch access to the popular Google mobile services you use every day, including Google Search, Gmail, Google Maps with Navigation, Google Calendar, Picasa, and YouTube. It also provides easy access to both personal and corporate e-mail, calendars, and contacts supported by Exchange Server and Gmail. And through Android Market, you'll get access to thousands of useful applications, widgets, and fun games to download and install on your phone, with many more apps being added every day.

Learn More

T-Mobile's Expanding, Super-Fast 4G Mobile Broadband Network

As of February, 2011, T-Mobile has upgraded its traditional 3G network to HSPA+ 4G in 184 major metropolitan areas across the U.S.--covering 200 million people across the country--with plans to continue rolling out this network upgrade throughout 2011. With typical download speeds that are on par with or faster than competing 4G technologies, T-Mobile's HSPA+ network provides fast data speeds--up to 3 times faster than AT&T and Verizon's standard 3G networks--while allowing simultaneous voice and data capabilities for the ultimate wireless voice and data experience. You'll enjoy faster Web browsing, uninterrupted video streaming, and quicker app downloads.

T-Mobile's 4G mobile broadband network (powered by HSPA+) provides a theoretical capability of up to 21 Mbps peak download speeds, with average download speeds typically in the 5 to 8 Mbps range.

T-Mobile Wi-Fi Calling Service

Effortlessly transition between Wi-Fi calling and T-Mobile's wireless network while you talk with T-Mobile's innovative Wi-Fi Calling technology. Wi-Fi Calling is a free feature for this phone, and minutes used while connected to the Wi-Fi network count against available rate plan minutes.

Powered by Kineto's Smart Wi-Fi Application, T-Mobile's Wi-Fi Calling for Android smartphones is ready to use out-of-the-box, providing the ability to make voice calls and send SMS from accessible Wi-Fi (802.11 b/g/n) access points across the globe in addition to the connectivity available through T-Mobile's mobile network. The application also includes a tutorial for first-time users.

Also Available for This Android Device

Amazon Appstore for Android
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Buy a book once and read it everywhere with our free Kindle Reading App for Android.

Amazon MP3
Shop 15 million songs and stream your Cloud Drive music directly from your Android device.

Find local movie showtimes and TV listings, watch trailers, and search the world's largest source of entertainment information.

Download audiobooks directly to your Android device, then listen wherever you go, get audiobook news, earn badges, and more.

Amazon Mobile
Shop for millions of products, get product details, and read reviews--right from your mobile device.

Product Details

  • Product Dimensions: 5 x 2.6 x 0.4 inches ; 4.2 ounces
  • Shipping Weight: 1.3 pounds
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B0053Z8XCO
  • Item model number: Sensation
  • Average Customer Review: 2.6 out of 5 stars  See all reviews (78 customer reviews)
  • Amazon Best Sellers Rank: #333,486 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)
  • Product Warranty: For warranty information about this product, please click here
  • Discontinued by manufacturer: Yes

Customer Questions & Answers

Customer Reviews

Top Customer Reviews
133 of 143 people found the following review helpful
5.0 out of 5 stars Spectacual Phone June 15, 2011
By Charles
Spectacular Phone!
I am a long-term Blackberry user that uses his phone mostly for business but also for managing personal accounts. For several years, I have used Blackberry to handle my messaging demands including two (2) exchange accounts and four (4) personal accounts. I had been waiting to move to phone that could smartly handle these needs, and I have found it with the HTC Sensation. I bought this phone early and have been using it since 6/10/2011.

Email / Exchange Capabilities
HTC has customized the email application, and it is smooth, elegant, and fast. I had no problems configuring my Exchange, MSFT Live, and various POP accounts with the phone. The Sensation quickly synced all my accounts with ease. The Exchange integration is exceptional: you get push email, push calendar, and push contacts integration.

HTC also features a flexible presentation model where it unifies your emails into a single box and color codes the email by account received. You can also use a dropdown menu and select to view a single mailbox at a time. This mail implementation is better than anything offer with the BB, and more robust than the messaging application on the iPhone.

When you receive an email, you will get a notification through Android's notification menu AND and LED indicator will flash. BB's universal implementation of a notification light is a simple yet necessary function for me, and I am glad that HTC has decided to include a notification light. It is not as bright as the one found in my BB, but it does the job.

I don't use gmail, but interestingly, that is managed by a separate Google provided email program.
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86 of 96 people found the following review helpful
3.0 out of 5 stars Excellent "Smartphone" - Average "Phone" June 29, 2011
Let me start this review by stating one thing first : This is an EXCELLENT "SMART"Phone.
This phone is a pure joy to hold it in your hand. The Build quality is top-notch and the back of the phone feels rich and stylish.
The front is full Gorilla glass - top grade.
Due to it's smart design, this does not feel big, its just the perfect size for a smartphone and fits perfectly in the front shirt pocket.
The screen is absolutely breathtaking and gorgeous. I have compared this with the Samsung Galaxy S 4G screen, and my personal opinion is that this blows Galaxy S out of the water.
Okay, that takes care of the look and feel of the phone.

Lets get right down to the actual review.
I bought this phone on 22nd June and have been using it extensively for the past 5 days.

Voice Quality :
The biggest drawback of this phone is it's Voice quality.
The in-call voice quality is not up to the standard of a Blackberry.
The in call speakers have a buzz/rattle/crackle and this is very very annoying, specially since I have grown accustomed to the excellent voice quality of a Blackberry.
I have done extensive research on the web about this issue, and this issue exists with all Sensation phones, other people are also complaining about this.
Th equality is just average to passable, and this is something that I don't expect from a high quality smartphone like this.
Very dissatisfied by this.

Speakerphone Quality :
The speakers are really really weak. Whenever someone is on speakerphone, they sound very tinny.
And this issue is when using the speakerphone for calls.
Again I am comparing the speakerphone to my previous Blackberry.
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38 of 45 people found the following review helpful
5.0 out of 5 stars you gotta get this phone! June 21, 2011
I've had my HTC Sensation (T-Mobile) for a week now and I just love it. I upgraded from a myTouch3G, which rocked my world when I first bought it but which had become very frustratingly slow and confused and easily overburdened. Not this phone, holy cow! I've tried to stress this phone and I can't. The data transmission rate and the dual-core processor are both incredibly fast. The display is beautiful. Sound quality is great.

Let me tell you the things I don't like, although believe me, I'll live with them.

I don't like that the USB port is on the side of the phone, and on the left side in particular. I prefer it at the top or bottom. It's hard to hold the phone in your left hand with the cable attached to the port.

The cable that came with the phone is ridiculously short.

I'm not thrilled with the lock button feature. If the screen goes dark, in order to activate the phone you have to press the lock button on the top of the phone and then swipe a ring that appears on the display at the bottom of the phone. When the myTouch went to sleep, you could wake it up with two taps of the menu button.

I'm unimpressed with the battery life, but that may be simply because I can't put down the phone. LOL I'm on the Amazon site now to order a spare battery.

It's a beautiful phone, you're going to love it.
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53 of 69 people found the following review helpful
4.0 out of 5 stars HTC Sensation vs. iPhone 3GS July 12, 2011
This is going to be a very long review. But I'm writing this review specifically with iPhone users in mind. If you're an iPhone user looking for a head-to-head comparison with this phone I think you'll find this very helpful. Don't feel like you have to read the whole thing, you can just scroll down and read the subjects under the headings you're interested in.

So you'll know where I'm coming from... a quick background: I've been an iPhone user since the first iPhone 3 came out (can't remember if that was 2, 3 or 4 years ago). But I used the iPhone 3 for a year or so then upgraded to the iPhone 3GS when it came out. And I'll be comparing this to the 3GS.

PROS vs. iPhone
4G - is awesome. It's much, much faster than the iPhone. The 4G speeds combined with the much faster operating system, makes web pages download at seemingly blazingly fast rates.

FASTER PROCESSOR: 1.2 GHz dual core - makes a huge difference in speed. Opening programs and web pages are very fast. You get accustomed very quickly to the blazing fast speeds. I don't play games so I can't really comment on that aspect.

BIGGER SCREEN: The screen is BEAUTIFUL! The BIGGER size really is nice. It's amazing how much more of a web page you can view on this screen. And how much more of a book page - for you eReader fans - that you can view. Reading books is really a pleasure on this device.

BATTERY LIFE: The battery life is great compared to the iPhone. If I had written this review when I first got the phone I would have said it was abysmal. However, I made a couple of discoveries that have greatly improved the battery life and I can now say it's much better than the iPhone's!

I had purchased an app, JuiceDefender, for about $3.
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Most Recent Customer Reviews
5.0 out of 5 stars good
The second time to buy this phone. The first is to buy a wife. After the arrival of the order for the first time. Brand new, unopened. It's of good quality. Very fast.
Published 13 months ago by Lyndsey Willis
3.0 out of 5 stars Do not keep
This is a phone you do not want to keep for a long time. At first, the performance is great, but it sadly fails to impress me with it becoming slowly outdated and the insufficient... Read more
Published 20 months ago by Dakota Marin
1.0 out of 5 stars it is garbage, and money loss
i have it for 6 month , it disconnect to internet many times every day , today it did not receive charge , it is garbage , and money loss .
Published 20 months ago by Adel E. Azab
1.0 out of 5 stars Very poor phone not happy at all
The phone is extremely slow, the internet is spotty, signal fades. Apps force close or won't open and when they do open they are too slow to work. Read more
Published 24 months ago by Mark Brand
1.0 out of 5 stars This phone is AWFUL.
This is the biggest piece of trash I've ever purchased. It constantly runs slow, even slower than at the end of the life of my old first run Galaxy S that lasted me 4 years. Read more
Published on July 1, 2014 by David Hoch
1.0 out of 5 stars Good phone if you don't have to use it as a phone
Bought this phone, HTC Sensation 4G, to use on T-Mobile network. This combo went over as well as pure grain alcohol and sleeping pills. Read more
Published on October 5, 2013 by Disappointed
2.0 out of 5 stars good but with its big faults
I have had this phone for 2 years and truely it has been one very frustrating breakdown after another.. Read more
Published on October 1, 2013 by Scott
5.0 out of 5 stars Daugter Loves My Old Sensation 4g
I bought my HTC Sensation 4g about 2 weeks before Christmas 2011. I was upgrading from my HTC MyTouch 3g, which by then had become slow and lethargic due to apps that required more... Read more
Published on September 11, 2013 by A. J. Minhas
1.0 out of 5 stars worst phone ever?
Yes. I'm on, oh, let's see, maybe my 16th free replacement HTC Sensation from T-Mobile. I'm pretty sure no one else is going to actually purchase this buggy, erratic phone anymore,... Read more
Published on May 6, 2013 by E. Frazee
1.0 out of 5 stars Terrible phone
Freezes up constantly, powers off randomly, 16 hour battery life if I don't use it at all, slow, and stopped receiving MMS. Just an awful awful phone.
Published on April 10, 2013 by Z. Harris
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