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Showing 1-10 of 1,569 reviews(Verified Purchases). See all 1,748 reviews
on May 3, 2015
Bought 7 months ago from Amazon. Now leaks hot water from seam of spout everywhere. Piece of JUNK. Need to find a new brand. Crazy that a well-made simple appliance like this is so hard to find.
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on July 9, 2013
To people who have never used and electric kettle, this thing must seem amazing. Let me just tell you about my experience though. The cord is so short that you have to put it right next to an outlet. If you are ok with that and have spare outlets on a kitchen counter that should not be a problem for you.

Secondly the kettle size is very misleading. It looks huge on the outside but only carries about 2 coffee cups worth of water so you have to constantly refill it if you use the standard British size cup for your tea.

Lastly, and the reason for me writing this review, my kettle now will not work. I've only had it since February 2013 (5 months) and have been using electric kettles for decades. This is the shortest live kettle that I've ever had, and yes I always fill it above the minimum. The warranty should still be in effect but I may just buy a cheaper kettle with a longer cord that can hold more water.

Disappointed on the whole.
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on April 28, 2015
I'd like to give this tea kettle 5 stars because it really looks good. A nice addition to any kitchen counter.

This tea kettle replaces another Stainless Hamilton Beach Tea Kettle (pictured) we've used for maybe 6-8 years. It's worked flawlessly. Recently it developed a slight leak at the base of sight glass; necessitating its replacement.

Here are the reasons that it fails a 5 stars rating IMHO
Ergonomically, the 40870 rates 2 stars. While it really is a nice design to look at, when the kettle is full, it's downright uncomfortable to lift and pour. Exacerbating the problem is the curved plastic handle. It's slick. This makes it even more of a challenge to control and pour comfortably. The old HB kettle we're replacing wins hands down for safe, balanced and easy pouring. If you're thinking of giving this to Grandma, and she has arthritis in her hands, better rethink this as her gift.

The sight glass for determining appropriate water level gets only 1 star - The old model wins hands down.
It is no longer easy to see water level in tea kettle using sight glass. With old model, sight glass was clear plastic on back of handle (picture) and easy to see water level. Sight glass on new kettle is in front of handle grip making it a challenge to check water level. Instead of being a clear plastic, it is now a milky white plastic. What were they thinking? Thumbs down.

Power Dock - Unlike the old Hamilton Beach model we're replacing, the power dock base (not pictured) now has a "non-skid" base. It's a nuisance. It makes sliding your tea kettle out of the way when not in use.

I'll never like this kettle as much as the one it replaces. Too bad. I'm giving it the benefit of the doubt with a 4 star my heart of hearts it deserves only 3 for this poorly thought out design choices.
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on August 12, 2015
Not sure why this is a number one seller. I suggest not wasting your money on this item. After little over a month the mesh inside the electric kettle broke off. This is an important piece since it filters the water and does not let any mineral accumulation come out. Not sure how it happened but I was not able to get a replacement through Amazon since it had been over a month. They recommended I contact Hamilton which I did but after speaking with them they could send me a replacement but had to charged me shipping of $10 dollars. I didn't think it was fair since I had just bought it and was going to have to pay more for the same item. Save your money people and get something else.
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on April 19, 2016
I would not purchase this item again. The effort to make it look sleek and stylish has hindered its usage. The lid doesn't open wide enough to get the faucet into a good position and the strainer and lid attachment hardware narrow that area even further. The top rim is angled in relation to the bottom so it's hard to tell how much water you've added while filling until you set it on the counter.

Sometimes water leaks out around the switch while heating and while I'm not sure of it, I think it's getting splashed into the wrong internal area while filling if the water runs over the hinge assembly.

I gave it two stars because it heats water.
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on February 27, 2014
This kettle seemed nice for a while,especially as I was looking for a stainless steel and not a plastic one. I've been using it on a daily basis and it was doing the job - some features weren't very convenient, like the water gauge being hidden under the handle, or the minimum amount of water being very high (1L!), which is not very efficient in terms of electricity and waiting time for the water to boil. But now it's been in use for two months and developed quite a lot of brown dots at the bottom which look suspiciously like rust. I can't send it back - it's too late, and so I guess I'll have to accept the fact that you get what you pay for. Too bad.
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on September 6, 2013
I got sick of running downstairs to the kitchen every time I wanted a cup of tea at the end of the day. Or, sometimes the middle of the night, as the Yogi Kava Stress Relief has become my go-to, non-drowsy-non-headachy-the-next-day, natural sleep aid. I have a small refrigerator in my bedroom, and I put this kettle with my teas on a silver tea tray on top of it. Perfect and convenient!

I have really been trying to eliminate plastics in the kitchen/food storage area. It's almost impossible to completely avoid it, but I figure every little bit helps reduce contact with nasty, breast cancer causing chemicals. At the very least, eliminating hot beverages coming in contact with plastic is a no-brainer.

The view window on the kettle is plastic, but somehow I think they've managed to keep the hot water out of contact with it. As nearly as I can tell, anyway. The inside of the kettle has a smooth, stainless steel plate covering where the handle is attached, which is where the view window is located. It seems as though a small amount of water is siphoned off to the view window area, but the main vessel where the water is hot is all stainless. They include a spout filter that is metal mesh and plastic, to reduce scale, but that pops out for cleaning and I just left it out. I use filtered water for tea anyway, so I don't anticipate a real scale issue. And as others have noted, the heating element is outside, making cleaning a snap. You also don't have to fit it just so when placing it on the element. There is just a small mound in the middle, which the hole in the kettle fits right over.

I ran 3 kettles full of tap water through before my first pot that I drank, as per the directions, and there is NO discernible flavor! Yay! And I have a crazy-hyper sense of smell, so ANY off flavor is not going to pass my palate test!

The cord is short, but I would assume that's a good thing. They recommend unplugging it when not in use. Yeah, umm, sure. They also recommend dumping the water out each time so the idle kettle remains empty, to reduce the advent of the dreaded scale monsters. Again, yeah...never gonna happen. The whole point of this contraption is to reduce my trips down to the kitchen, not increase them. If you don't use the kettle daily, you might not want to leave water just sitting there for days on end. But otherwise, I chalk these little recommendations up to the "CYA" portion of the legal-eze.

If you wait for the kettle to complete it's full cycle, which includes a rolling boil, and the kettle then shutting itself off, it takes about 7-8 minutes filled to the "Max" line, with room temp-ish water. However, any self-respecting tea drinker knows that rolling boil is too hot for most teas. You can hear the water heating up, and when it starts to quiet down, I flip the switch off, and brew my tea. The first pot I made was at the FULL boil, and it was way too hot to drink, even if you had used it for instant coffee or Ramen noodles. The time to reach the hot-enough-to-make-a-beverage-but-not-scald-your-lips-off-your-face temperature is significantly less, about in the 3-4 minute range, though I haven't timed it exactly.

LOVE the pour spout, by the way! It does NOT leak! And the handle is ergonomically positioned so as to not feel like it weighs a ton when full.

Oh ya--like the other reviewer said--just put a finger or two on the lid when you pop the button open, and it won't fling water. It's not rocket science, but some seemed to struggle with this. All in all, I'm pleased so far (only been a few days) with this little kettle! If that should change with time, I'll update.
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on March 27, 2015
This product came to me DOA. Would not turn heat up. Indicator light would not turn on. Tried different outlets and read the manual for idea. No luck.

Amazon handled the situation perfectly. They paid return shipping including UPS pickup. I couldn't be more satisfied with Amazon here. They're great!

But I'm almost glad this kettle arrived broken. I noticed a few flaws even without being able to use it. The handle is bulky and unwieldy. The lid flings open. The size of the kettle is very large - much larger than I imagined. And the top entry to the pot is so small, and the lid doesn't open that wide, so you will never be able to get your hand inside to clean it. I also found it slightly annoying to fill, and found that the pouring wasn't perfectly clean.

I ordered the Chef's Choice 673 Cordless Compact Electric Kettle to replace it, and I am so happy that I did. It's a little smaller volume-wise, but WAY smaller in terms of overall size, making it much more manageable. The top opening is big enough to get my hand into, and the lid doesn't fling open automatically. I love it.
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on June 11, 2013
I initially was happy with the product, it heated water very quickly. Unfortunately, I realized that a metallic or plastic smell and taste with my tea was due to the kettle. Before use, I followed the instructions and then some for preparing the kettle before use. I determined that it was not worth using for tea; sadly, after the 30 day return period.
11 comment| 21 people found this helpful. Was this review helpful to you?YesNoReport abuse
on April 12, 2016
For the price you're paying, it's a pretty solid piece of kitchen appliance. My family and I are big tea drinkers, we use this at least 3-4 times a day to boil water to make tea, mix baby formula, and even make pasta and soups! It definitely cuts down cooking time. A full pot takes about 7 minutes to boil. Great feature of it turning off by itself when water boils.

The appearance of the kettle is cute and minimal. The only not-so-great feature is the lid on top (where you pour cool water in) is not that big and it does not open that wide. I can see how it can get difficult if you are trying to fill it up with tap water. We use a Brita pitcher so we can adjust and tilt the pitcher to aim at the opening better to avoid any spills. For us, it's not a deal breaker. The kettle will last you a few years. We even got one as a gift for my parents. Pretty sturdy for the price.
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