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The Handbook for Quality Management

5.0 out of 5 stars 1 customer review
ISBN-13: 978-0930011895
ISBN-10: 0930011899
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Editorial Reviews

About the Author

Consultant, entrepreneur, author, educator, software developer, speaker and columnist, Tom Pyzdek is many things. With several best-selling books and over three decades of professional experience, Pyzdek is widely regarded as one of the world’s leading experts on quality. In most cases Pyzdek works directly with senior executives at or above the level of Vice-President. In addition, he provides support and direction to teams and projects. His contributions include assisting leadership with the creation and elaboration of corporate vision and goals, and communication of leadership’s vision throughout the organization. In addition to high-level guidance, Pyzdek also provides tactical support that includes training in all areas of quality, application of advanced statistical analysis using six sigma techniques, development of quality systems, creation of interdisciplinary teams for quality improvement, quality audits of supplier and client facilities around the world, and the solution of particularly troublesome quality problems.
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Product Details

  • Paperback
  • Publisher: Quality Pub (December 2000)
  • Language: English
  • ISBN-10: 0930011899
  • ISBN-13: 978-0930011895
  • Product Dimensions: 1.8 x 7 x 9 inches
  • Shipping Weight: 3.2 pounds
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #6,886,846 in Books (See Top 100 in Books)

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Format: Paperback
Mr. Pyzdek has done an excellent job of presenting this information. Thorough, with good explanations and diagrams where needed, he has also included sources for additional study, so the reader can delve even more deeply into topics of interest. The format is patterned after the Certified Quality Manager exam; helpful to those interested in attaining certification, and logical for those merely interested in the topic. Don't forget the optional study guide if you are interested in practicing and testing your understanding of the concepts.
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