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The Hard Truth About Soft Skills: Workplace Lessons Smart People Wish They'd Learned Sooner Paperback – January 22, 2008

by Peggy Klaus (Author)

49 customer reviews

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What's the hard truth? Soft skills get little respect but will make or break your career. Master your soft skills and really get ahead at work!

Fortune 500 coach Peggy Klaus encounters individuals every day who excel at their jobs but aren't getting where they want to go. It's rarely a shortfall in technical expertise that limits their careers, but rather a shortcoming in their social, communication, and self-management behaviors. In The Hard Truth About Soft Skills Klaus delivers practical tools and techniques for mastering soft skills across the career spectrum. She shows how to:

manage your workload
handle the critics
develop and promote your personal brand
navigate office politics
lead the troops
and much more!

Klaus reveals why soft skills are often ignored, while bringing their importance to life in her trademark style—straightforward, humorous, and motivating. Perfect for readers at all professional stages—from those who are just starting out to seasoned executives—this book is essential reading for anyone who wants to take his or her career to the next level.

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Editorial Reviews

From Publishers Weekly

Whether near the beginning or end of a career, Klaus (BRAG! The Art of Tooting Your Own Horn Without Blowing It) sees future professional growth dependent upon identifying and correcting self-sabotaging interpersonal behavior. Klaus illustrates each behavior's professional importance with stories from her work as a career coach. These soft skills run the gamut from handling critics (including one's own internal critic) to bragging. Her practical advice is delivered in the conversational style of a one-on-one session with a personal coach. The learn-by-example counsel may be helpful for those entering such situations as annual performance reviews—whether giving or receiving them—and public speaking. The volume is recommended for those who are in need of a more personable approach to rising up professionally. (Feb.)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review

“[Klaus’s] practical advice is delivered in the conversational style of a one-on-one session with a personal coach.... The volume is recommended for those who are in need of a more personable approach to rising up professionally.” (Publishers Weekly)

“The authors offer 54 important workplace lessons...[and]...offers important insight for career management which will be helpful to a wide range of library patrons.” (Booklist)

“This is a good book to read with a notebook at your side, in case you spot anything you’ve been doing to hold yourself back in the workplace.” (Atlanta Journal-Constitution)

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Product details

Paperback: 208 pages
Publisher: HarperBusiness; 1 edition (January 22, 2008)
Language: English
ISBN-10: 0061284149
ISBN-13: 978-0061284144
Product Dimensions: 5.3 x 0.5 x 8 inches
Shipping Weight: 10.7 ounces (View shipping rates and policies)
Average Customer Review: 49 customer reviews
Amazon Best Sellers Rank: #39,003 in Books (See Top 100 in Books)
- #236 in Books > Business & Money > Job Hunting & Careers > Guides
- #856 in Books > Business & Money > Skills
- #5481 in Books > Reference

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at9981

Picked up a couple great points that I probably know but need to put ...

July 29, 2014

Format: Kindle EditionVerified Purchase

One the few self-help/ advice books that I managed to get through. Although the advice is mostly obvious, it is presented in a way that makes sense. Examples are concise and the author gets to the point quickly. The book is structured well and doesn't get too tiring to read. It's true this is not for people who need the extra help with problematic situations at work. It doesn't even offer a lot of career advice. But what it does offer is a broad perspective on general behaviour / actions at work. How we should conduct ourselves in general. Picked up a couple great points that I probably know but need to put into practice. Quick and worth the read.

0Comment 3 people found this helpful. Was this review helpful to you?

Yes

Jason

Great book for breaking down soft skills

January 12, 2018

Format: PaperbackVerified Purchase

Great book for breaking down soft skills. Easy, quick read. Would recommend to those who want or need to brush up on soft skills.

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Hanna DeBruhl

Wonderful, easy read

February 21, 2014

Format: PaperbackVerified Purchase

I am a fan of Peggy Klaus. This book is an excellent read and I am using in a presentation on soft skills for my students. It's a ,must read!

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Vicki

useful

October 13, 2013

Format: PaperbackVerified Purchase

This book was very useful in everyday life the skills she conveys are ones we often forget to use today.

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Susan Kruger, M.Ed.-SOAR Study Skills

Great for College Students, Young Professionals, & People Who are "New" to Soft Skills

March 28, 2014

Format: PaperbackVerified Purchase

Filled with anecdotes and stories, Klaus clearly illustrates the dramatic impact of soft skills in the workplace. For this reason, I think this book offers great value, especially to expand the perspectives of college students and young professionals. However, I felt the book was lacking *strategies* for improving soft skills. This book provides a great framework, however, for starting the process of in-house training in soft skills. I would also recommend to either the author and/or publisher a 2nd volume with strategies, organized to compliment this book.

0Comment One person found this helpful. Was this review helpful to you?

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Debora Farley

Excellent learning tool

October 2, 2010

Format: PaperbackVerified Purchase

Excellent learning tool. I enjoyed the book; the artist' real life examples and information was very informative and useful in my currnt position. I am in my mid forties and there still time to savage my career using some of the techniques in the book. I have professional friends and loved ones that are unemployed and this may be useful to them this time around; im going to give the book to them as gifts.

Thanks

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Kelly Winterbotham

Glad i read this

December 26, 2015

Format: Kindle EditionVerified Purchase

I had to read tho book for my current employer and it wasn't as bad I thought it would be. I learned a lot about the soft skills and how to engage them with others.

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Alex

Great concepts, need more of an it factor

December 15, 2014

Format: Kindle EditionVerified Purchase

The the book has many great ideas, concepts, and information. I felt like the book fell a bit flat when providing thorough explanation for each level with lots of generic lead ins.

Overall liked the read

0CommentWas this review helpful to you?

Yes

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Most recent customer reviews

J. Olson

Where was this book 20 years ago?

This is a quick read that provided me with so many useful tips and ideas. I own an electronic copy, as well as a couple of paperback copies--one for the office and one for home.Read more

Published 7 months ago

Slick Rhoads

Not good. Not bad. Just sort of "blah."

This book lacks "teeth" - that's the only way I can explain my opinion of it. There are some good topics in the book, it's just that none of them are explored...Read more

Published 1 year ago

🌾🌾🌾🌾🌾

Suitable for beginners

The author's previous work shows more focus and originality. This book regurgitates all that has been said recently🌿🌾🌿

Published on January 26, 2016

DC JOE

Five Stars

Love this Book!!!!

Published on January 15, 2016

Amazon Customer

Five Stars

Excellent condition

Published on October 23, 2015

Jacqueline L. Romania

Five Stars

Very interesting.

Published on June 13, 2015

Kevin Power

Soft Skills is a very forgotten about part of "smarts" ...

Soft Skills is a very forgotten about part of "smarts". This book shines light on how helpful they can be, and why they are so important.

Published on December 14, 2014

Craig

Five Stars

exactly as described, fast shipper

Published on November 1, 2014

Charles J Deal III

Five Stars

Good book for HS students

Published on August 13, 2014

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