Even though what I received was two paperback books and what I ordered was two AUDIO books, I am still giving this review 4 stars, and here is why:
First off, I was very excited to listen to these "books on tape", as I have never done that before; I much prefer to read a book in hand. I've heard good things, however, and will soon be traveling, so I was excited at the prospect. I was very disappointed to open my package and find paperback books (at audio prices) and the cynic in me expected to be out of luck.
However, within short hours of sending my email, I got a reply from the company, expressing their apologies, explaining that they are out of stock of what I ordered, and that I am free to keep the books or donate them as I see fit. My account was credited the money spent IMMEDIATELY and no further problems arose.
If you ask me, in an age when we can do everything online, we get snotty and expect more than we should. Mistakes happen, I am okay with that, just fix it - and this company did, right away. Much more than I expected and shame on me for that. Good for them, would order from them again.
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