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Help Wanted: A Novel Hardcover – March 5, 2024
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One of New York Magazine's "23 Books We Can’t Wait to Read in 2024" • One of VOGUE’s Best Books of the Year So Far • One of ELLE’s Best (and Most Anticipated) Fiction Books of 2024 • One of Lit Hub’s Most Anticipated Books of 2024 • One of Kirkus’s Most Anticipated Books of 2024 • One of Lilith Magazine’s “21 Books We Want to Read in 2024”
From the best-selling author of The Love Affairs of Nathaniel P. comes a funny, eye-opening tale of work in contemporary America.
Every day at 3:55 a.m., members of Team Movement clock in for their shift at big-box store Town Square in a small upstate New York town. Under the eyes of a self-absorbed and barely competent boss, they empty the day’s truck of merchandise, stock the shelves, and scatter before the store opens and customers arrive. Their lives follow a familiar if grueling routine, but their real problem is that Town Square doesn’t schedule them for enough hours―most of them are barely getting by, even while working second or third jobs. When store manager Big Will announces he is leaving, the members of Movement spot an opportunity. If they play their cards right, one of them just might land a management job, with all the stability and possibility for advancement that that implies. The members of Team Movement―including a comedy-obsessed oddball who acts half his age, a young woman clinging on to her “cool kid” status from high school, and a college football hopeful trying to find a new path―band together to set a just-so-crazy-it-might-work plot in motion.
Adelle Waldman’s debut novel was a breakout sensation, lauded by the Los Angeles Times as an “exacting character study” with “excellent and witty prose” and described as “incisive and very funny” by the Economist and “brilliant” by both NPR’s Fresh Air and the Washington Post. In her long-awaited follow-up, Waldman brings her unparalleled wit and astute social observation to the world of modern, low-wage work. A humane and darkly comic workplace caper that shines a light on the odds low-wage workers are up against in today’s economy, Help Wanted is a funny, moving tale of ordinary people trying to make a living.
- Print length288 pages
- LanguageEnglish
- PublisherW. W. Norton & Company
- Publication dateMarch 5, 2024
- Dimensions6.4 x 1.1 x 9.4 inches
- ISBN-10132402044X
- ISBN-13978-1324020448
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Editorial Reviews
Review
― Michelle Goldberg, New York Times
"Like The Office in its universal workplace humor and even more like Mike White’s Enlightened in its textured portrayal of how small humiliations and injustices at work inevitably boil over into righteous rage, Help Wanted feels at once familiar yet revelatory in its specificity….[C]apture[s] a world and a moment in time in a way that…has more in common with the works of George Eliot and Jane Austen than most novels published today."
― Emily Gould, New York Magazine
"Adelle Waldman applies her sharp sense for relational drama and dark comedy to the retail work space.…Help Wanted is structured around the collective, depicting the toll of capitalism on low-wage workers."
― Alexandra Chang, New York Times Book Review
"Help Wanted washes labor in a stately, almost Steinbeckian light, emphasizing its difficulty but also its dignity….[I]t launches a broader social critique under the guise of a fizzy caper."
― Katy Waldman, The New Yorker
"Whereas Waldman went narrow in the cultural purview of her first book, she has gone wide now…If Love Affairs of Nathaniel P. was a comedy of manners, Help Wanted is a tragedy of circumstance…As ever, Waldman is a sharp observer of the world, a writer whose attention to particulars only sharpens the big picture."
― Jordan Kisner, The Atlantic
"Life behind the scenes of big-box retail is plumbed with wit, wisdom, and humanity in this fresh workplace drama….Waldman’s depiction of the routines, backstories, and relationships among a group of wonderfully believable characters could not be more fascinating or more fun."
― People Magazine
"Sociologically astute, deeply humane, and cleverly plotted.…In the venerable tradition of social novels such as Victor Hugo's Les Misérables and Charles Dickens' Hard Times, Help Wanted draws attention to moral issues raised by systemic exploitation of the working poor. The marvel is that Waldman manages to do so with an engaging, lightly satirical touch."
― Heller McAlpin, Christian Science Monitor
"The dramatic irony instills this comic novel’s small-time escapades with a potent and lingering feeling of injustice."
― Sam Sacks, Wall Street Journal
"Great workplace novels are few and far between…and great workplace novels that deal with social and economic class in our country are even rarer. However, Waldman adds a rare entry to the workplace canon with this wise, funny story of an upstate New York big-box store."
― Bethanne Patrick, Los Angeles Times
"A shrewd workplace comedy that never makes low-wage workers or the issues they face the punchline."
― Shannon Carlin, Time
"Funny and brilliant.…Airing the real world of low-wage work, Waldman shows how its dysfunction and instability skews the livelihoods of her deftly captured characters―and millions of other all-but-invisible workers like them."
― James Graff, National Book Review
"The workplace dramedy of the year."
― Kirkus Reviews (starred)
"A bracing and worthwhile glimpse of the high stakes faced by low-wage workers."
― Publishers Weekly
"Help Wanted is like a great nineteenth-century novel about now, at once an effervescent workplace comedy and a profoundly human exploration of the psychic toll exacted by the labor market. The characters are so richly drawn―so full, under all their defenses, of the desire to be loved―that even the annoying ones will win your heart. Adelle Waldman is a master."
― Elif Batuman, author of Either/Or
"In Help Wanted, the tragic heroes of the gig economy, full of dreams and sob stories and what-if scenarios, concoct a plot to better their lives. Yet even as frustrations mount and their plot goes sideways, hope never dies. Adelle Waldman delivers both a brilliant diagnosis and a moving account of retail workers hidden in plain sight all around us, whose full humanity has never been so richly displayed or touchingly rendered."
― Joshua Ferris, author of A Calling for Charlie Barnes
"A serious moral inquiry into the lives of a group of people who work in a big-box store, Help Wanted is a novel about work, about the retail industry in the age of Amazon, and about the effects of late capitalism on human relations. It is also hard to put down."
― Keith Gessen, author of Raising Raffi
"What a gorgeous and ingenious and heartfelt work Help Wanted is!"
― Michelle Orange, author of Pure Flame
"I can’t think of a book more necessary. Adelle Waldman takes us into the universe of American labor with generosity and compassion. It has been a while since workers have been portrayed through the lens of a novelist with such insight and attention to the details of service industry life. Simply enthralling."
― Gary Shteyngart, author of Our Country Friends
"Help Wanted isn’t just smart and funny and wise. It’s also important―vital, really―to our understanding of how and why the American dream is becoming increasingly inaccessible to working class Americans, even as that long-shot dream stubbornly refuses to die."
― Richard Russo, author of the North Bath trilogy and Empire Falls
"Help Wanted is a marvelous novel. We get to eavesdrop and follow and enjoy the misadventures of the motley cast working the four in the morning shift (unloading trucks at a big box store, a place none of these workers can afford). On one level this is about economics and gentrification; on another level it is about people struggling to keep themselves from drowning; meanwhile there are hijinks so funny you blow your tea out of your nose; there’s a perfectly absurd plot straight out of Catch-22. We want everyone to get that lifesaving promotion. The worst thing about this novel is that I finished it and can’t ever read it again for the first time. But now it is part of my life. I am thankful to Adelle Waldman for being brave and talented and bighearted enough to have created this gift."
― Charles Bock, author of Alice & Oliver
About the Author
Product details
- Publisher : W. W. Norton & Company (March 5, 2024)
- Language : English
- Hardcover : 288 pages
- ISBN-10 : 132402044X
- ISBN-13 : 978-1324020448
- Item Weight : 1.14 pounds
- Dimensions : 6.4 x 1.1 x 9.4 inches
- Best Sellers Rank: #3,012 in Books (See Top 100 in Books)
- #36 in Fiction Satire
- #45 in Small Town & Rural Fiction (Books)
- #338 in Literary Fiction (Books)
- Customer Reviews:
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About the author

Adelle Waldman's first novel, "The Love Affairs of Nathaniel P.", was named one of 2013’s best books by The New Yorker, The New Republic, Slate, The Economist, NPR, BookPage, The Guardian, Elle and many others. The novel will soon be translated into Russian, French, Spanish, Italian, Dutch and other languages. Waldman's writing has also appeared in The New York Times Book Review, The Wall Street Journal, Slate and many other publications.
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At a big-box store in a small, depressed town in Upstate NY, the crew of Team Movement start their day before 4:00 AM to unload trucks and get merchandise out on the floor., leaving before the first customers appear. When an opportunity for a promotion comes up, the team decide to put a plan in motion to get their boss promoted to store manager, leaving her spot open for one of them.
I really liked this book and was instantly drawn into all these characters and their stories. The setting is a Target-like store in the age of Amazon, in a town where big business has closed and there are very few job opportunities. It's full of heart, dark humor, and will cause you to think about all those people behind the scenes that make our lives better. I felt for these characters - trying to better their lives in tough situations, not always making the best of decisions.
Meredith has recently taken over the Movement team. Movement is the early morning folks who come to the store in the dark, unload the truck, and stock the shelves before the store opens. It’s the team that no one wants to lead, partly for the hours and partly because it’s a difficult job. But Meredith moved there from the sales floor, thinking (rightly) that those in power would see it as her becoming a more well-rounded manager than the others in the store and fast-tracking her for a promotion.
Big Will was impressed with Meredith’s choice to go to Movement. He sees her ambition and intensity, and he’s talked her up to corporate to take over in his place. At the time, he’d thought of himself as a mentor, encouraging her to take risks as a leader and help the Movement team become more successful. Instead, he sees her talking down to the team and always putting her own needs before the team. He starts to wonder if he’s made a mistake in backing her, but corporate is sending a team to do interviews of her team before they make the final decision of who will get the store manager job. Those interviews will probably give them a better idea of what she’s like as a manager than anything he could tell them.
But what he doesn’t know is that there is a group inside of Movement who knows everything that’s going on in the store, and they want to make sure things break their way. Their plan is to get Meredith promoted, so she’s not working over them anymore. Then the head of their team, Little Will, can get promoted to her job, and one of them can take over for Little Will. That would mean, for that lucky lottery winner, full time hours and benefits, neither of which they can get as part-timers.
But who gets the job? It is the woman who’s been there the longest and knows softlines inside and out? Is it one of the younger, more energetic workers? Is it one of the guys who knows the warehouse better than anyone else? They all have skills. They all want more hours. They all want a stable job with benefits, which is hard to find in their small town. But to get Meredith out of their hair, they’re going to have to work together and have some hope that their future could be brighter than their present.
Anyone who has worked retail, particularly at a big box store, will recognize the internal politics of Help Wanted. There are the cliquishness of the different teams, the struggle for more hours, the never-ending push to do more with fewer workers, the repetition, the uniforms, the friendships, the corporate fear of unions.
Author Adelle Waldman got all those details right, to the point where it may have kicked up a little PTSD for me thinking about those days I spent in red shirts and khaki pants. But more than that, she understood the relationships that get built in those back rooms. This whip-smart novel exposes more about the politics of big box stores than six months’ experience working there. It’s a fascinating look at the modern workplace, and the modern work force, and it blends humanity with compassion and humor. Help Wanted is a powerhouse of a novel, one that puts all the worst and best of our working selves on display. And it tells an amazing story to boot.
Egalleys for Help Wanted were provided by W. W. Norton & Company through NetGalley, with many thanks.
The diagrammed graph of the main and subordinate characters at the front of the first pages gave me pause---I wondered how I would keep all these people straight, differentiated. Well, Amy Waldman did that for me. Her characters are so distinct and leap-worthy off the pages that I had no problem separating and identifying each and every coworker, boss, and executive. Even if this novel gets a big publishing boost, I would hail it as a sleeper. I didn’t know that I would be in its grip from start to finish. The crackle, the subterfuge! It’s truly hard to put down!
Once you open to page one, you’re locked down for the ride. The plot is seemingly simple. A staff promotion dangles for the daring or deserving worker bee at Town Square, putting sauce in the synergy of a big box team. The quirky or enfant terrible side of the devious parlance keeps us fastened to the story. The crew wants to engineer the outcome, steering the direction for their own choice of boss. That takes teamwork and strategy for the haul of several weeks.
Defiance, opposition, and dog-eat-dog—as well as touching support that coworkers can demonstrate, rise to the surface of hearts and minds, and sometimes clings to the shallow and fallow, too. Waldman has a knack for illuminating an individual’s favorable assets as well as the dark side of cleverness. I was as invested in their lives as they were in their own chicanery. For them, it was a matter of survival.
HELP WANTED is an ensemble comedic drama. The plot moves at a game clip, and serves to intensify the characters and themes. Is your stature at work important to how you measure your worth? How DO you measure your worth, and what kind of future do you want, v. what you think you are supposed to need? How can you jettison your impediments, and does your past determine your future? Can you overcome your regrets?
Town Square prides itself on their diversity and progressiveness. But there’s demand to steady the times—to cut costs, eliminate overtime, and reduce staffing levels.
This isn’t one of those momentous novels about changing or saving the world; rather, it’s about the world as it is, about human relations, and a big peek into the retail industry. I worked retail right after I got out of high school---back in the Flintstone era, and though technology has changed the process, the human side remains the same. We are all just people, trying to get along, or ahead, or just pursing a steady pay. HELP WANTED is a blast and a half, touching, tender, and tenacious.
Thank you to the Vine program and Norton for sending me a finished copy for review. This book reads swiftly and is certainly timely.
4.5+







