Top positive review
5 people found this helpful
Amazon provided me with a full value gift certificate and I replaced the watch. Thanks Amazon!
on July 7, 2015
I received the order 2/11/15 and gave it as gift to my grandson when he graduated from high school in May. The second hand stopped working. I contacted Amazon and because of the time, the watch was not eligible for return. Instead I was sent a return label for repair. I sent the label to my grandson and he returned it. He still does not have the watch. I contacted Amazon today(7/7/15 @9:15. I made this large purchase from Amazon because I had had nothing but good experiences in the past. I was very disappointed, considering the situation, that the defective watch was not replaced.Update: Amazon Asurion provided me with a full value gift certificate, and I ordered another tag to replace the defective one. Fully satisfied!