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High Conflict People in Legal Disputes Paperback – March 30, 2012

4.4 out of 5 stars 38 ratings

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Editorial Reviews

About the Author

Bill Eddy is a lawyer, therapist, mediator and the President of High Conflict Institute. He developed the "High Conflict Personality" theory (HCP Theory) and has become an international expert on managing disputes involving high-conflict personalities and personality disorders. He provides training on this subject to lawyers, judges, mediators, managers, human resource professionals, businesspersons, healthcare administrators, college administrators, homeowners’ association managers, ombudspersons, law enforcement, therapists and others. He has been a speaker and trainer in over 25 states, several provinces in Canada, Australia, France and Sweden.

As an attorney, Bill is a Certified Family Law Specialist in California and the Senior Family Mediator at the National Conflict Resolution Center in San Diego. Prior to becoming an attorney in 1992, he was a Licensed Clinical Social worker with twelve years’ experience providing therapy to children, adults, couples and families in psychiatric hospitals and outpatient clinics. He has taught Negotiation and Mediation at the University of San Diego School of Law for six years and he is on the part-time faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and the National Judicial College.

Product details

  • Publisher ‏ : ‎ High Conflict Institute Press; Fourth Printing edition (March 30, 2012)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 272 pages
  • ISBN-10 ‏ : ‎ 1936268000
  • ISBN-13 ‏ : ‎ 978-1936268009
  • Item Weight ‏ : ‎ 13 ounces
  • Dimensions ‏ : ‎ 5 x 0.75 x 8 inches
  • Customer Reviews:
    4.4 out of 5 stars 38 ratings

About the author

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Bill Eddy, LCSW, Esq. is the co-founder and Chief Innovation Officer of the High Conflict Institute in San Diego, California. He pioneered the High Conflict Personality Theory (HCP) and has become an expert on managing disputes involving people with high conflict personalities. He was the Senior Family Mediator at the National Conflict Resolution Center for 15 years, a Certified Family Law Specialist lawyer representing clients in family court for 15 years, and a licensed clinical social worker therapist with twelve years’ experience.

He serves on the faculty of the Straus Institute for Dispute Resolution at the Pepperdine University School of Law inCalifornia and is a Conjoint Associate Professor with the University of Newcastle Law School in Australia. He has been a speaker and trainer in over 30 U.S. states and 10 countries.

He is the author or co-author of twenty books and has a popular blog on the Psychology Today website with over 4.0 million views.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
38 global ratings

Top reviews from the United States

Reviewed in the United States on July 15, 2011
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Reviewed in the United States on March 16, 2012
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Reviewed in the United States on April 28, 2012
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5.0 out of 5 stars great read + enormously helpful
Reviewed in the United States on April 28, 2012
I believe the most compelling case for my position of "this book is AWESOME" will be made by reprinting the table of contents + chapter one's closing summary. For me, this book is keeper. I plan to reprint & carry around the chapter 1 summary in my purse for a while to really sink in the material. I believe that will help reduce my reactivity to the insulting, counter-productive, crazy-making input I receive. Later I'll do likewise with material from later chapters.

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Table of Contents: Part I: Understanding High Conflict Personalities. 1) The Problem: Personalities Drive Conflict, 2) The Pattern: An Enduring Pattern of Blame, 3) Borderline Personalities: Love You, Hate You, 4) Narcissistic Personalities: I'm Very Superior, 5) Antisocial Personalities: Con Artists, 6) Histrionic Personalities: Always Dramatic, 7) The Enablers: Family, Friends & Professionals. Part II: Managing & Resolving Their Disputes. 8) Bonding: Providing Security & Limits, 9)Structure: Containing Emotions & Focusing On Tasks, 10) Reality Testing: Cognitive Distortions & Legal Standards, 11) Consequences: Motivating Reflection & Behavior Change, 12) A United Approach: The Key to Resolving High-Conflict Disputes

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Avoid triggering fears of abandonment (Histrionic), inferiority (Narcissistic), domination (Antisocial), or neglect (Histrionic).
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Chapter 1 Summary (pg. 26)
The problem: personalities drive conflict.

HCP Enduring Pattern of Behavior:
1. chronic feelings of internal distress
2. thinks the cause is external
3. behaves inappropriately to relieve distress
4. distress continues unrelieved
5. receives negative feedback about behavior, which escalates internal distress, but thinks the cause is external so behaves inappropriately, and on & on

This pattern of behavior results in the following:
1. repeatedly gets into interpersonal conflicts
2. constantly identifies self as a helpless victim
3. is unable to reflect on own behavior
4. does not absorb behavior-change feedback
5. vehemently denies any inappropriate behavior
6. denies responsibility for any part in causing conflicts
7. denies responsibility for resolving conflicts
8. avoids mental health treatment
9. seeks others to confirm that behavior was appropriate
10. focuses intense energy on analyzing & blaming others

As a consequence, the behavior continues unchanged & the conflicts escalate.
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Reviewed in the United States on April 10, 2014
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Reviewed in the United States on June 6, 2012
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Reviewed in Canada on April 15, 2017
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