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High Output Management Paperback – August 29, 1995
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“[Andy’s] book played a big role in shaping my management style.” —Mark Zuckerberg, cofounder and CEO of Facebook
"A good book, generous enough with advice and observations to be required reading." —The Wall Street Journal
"A great book. . . . Its elementary prescriptions form the basis of a highly effective management style." —San Francisco Chronicle
"An important book which says some very important things . . . beautifully and with style." —Peter Drucker
“High Output Management is a bible that every entrepreneur and every manager in the country should look at, read and understand.” —Bill Campbell, former Intuit CEO
“Andy exemplifies the best of Silicon Valley. Andy built the model for what a high quality Silicon Valley company could be.” —Marc Andreessen, creator of the original Mosaic and Netscape web browsers
From the Inside Flap
what techniques and indicators you can use to make even corporate recruiting as precise and measurable as manufacturing
how to turn your subordinates and coworkers into members of highly productive team
how to motivate that team to attain peak performance every time
Combining conceptual elegance with a practical understanding of the real-life scenarios that managers encounter every day, High Output Management is one of those rare books that have the power to revolutionize the way we work
Top Customer Reviews
This certainly appears to me to be a book written by Andy Grove for his own managers at Intel, and I found it interesting to see how he thinks about management. Not surprisingly, he has a very pragmatic, operational view of what good managers do, and he presents a comprehensive guide for all the basics. His whole orientation is that managers are responsible for the total output of their teams, and his focus is always on accomplishments and outputs, not activities.
Topics that are included
- Looking at your operations and finding the bottle necks
- How to monitor and check your processes for high quality and high output
- How managers should spend their time, run team meetings, and stay in touch with subordinates through one on ones
- How to hire, coach, and provide feedback to build your team
What you won't find in this book
- How to think about strategy
- Competitive advantage
- Building a brand
- Competitive analysis
The book has been around for a while, and it's not a trendy management book. There is no new catch phrase or research based on fMRI or paradigm shift. There is nothing sexy or trendy. But it is a very solid introduction from someone who has proven to be among the best at managing. This is one of the great CEOs of our times, and I brilliant mind, passing along what he wants his managers to know. I think that many managers could vastly improve their performance if they studied and mastered the basics covered here rather than the nifty new concept from the latest HBR.
This book (High Output Management) dates from 1983 and it shows in the tone and subject matter. The book predates widespread email and talks a lot about manufacturing. However, these are not shortcomings. In fact, it is great that the author is not distracted by things like agile, lean, kanban, etc modern marvels. He makes an analogy between a fast food restaurant and other processes, including knowledge work and HR, and the analogy holds up. Of course, he also gives examples from his work at Intel.
- what are high leverage activities and how to focus on them
- how many direct reports are optimal
- different types of meetings and how to run them, including 1:1s
- task relevant maturity (TRM) of employees and how to manage them accordingly
- how to give performance feedback
- compensation and promotions
- why and how you should invest in training programs
- how to try to keep an employee who is quitting
Everything is meat and potatoes of people and process management, and to the point. As I was reading this book, much of it resonated with my own experience, and at other times I was amazed at insights that showed me how Andy Grove truly was a top manager, after starting as a researcher and engineer.
I wish I had a mentor or manager as wise as Andy Grove.
I wish someone had handed me a copy of Grove's book: "High Output Management" earlier on. In it Grove, one of the worlds most successful and talented engineers, explains the essential value of middle management to an engineering organization. He also explains, among other things, many of the essential the tools for successful middle managers: how to think about priorities, the value of communication, a useful framework for scheduling and illustrating trade-offs and how people are intrinsically motivated. He comes across as credible, concrete and analytical. I.e. as a great engineer who manages great engineers.
I now hand out copies of this book to every engineer I find either considering making the transition to management or ones early in their managerial career struggling with finding self affirmation in the role. Like many great tools or resources, my only complaint is not finding this book sooner.