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Hitachi SimpleTOUGH 320 GB USB 2.0 Portable External Hard Drive ST/320GB (Carbon Fiber)

3.3 out of 5 stars 77 customer reviews

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  • Storage Capacity: 320 GB

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Technical Details

Capacity: 320 GB
  • Brand Name: Hitachi
  • Model Number: ST/320GB
  • Hard Disk Size: 320 GB
  • Hardware Platform: PC
  • Hard Disk Description: Portable
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Product Description

Capacity: 320 GB

Product Description

SimpleTough 320GB

From the Manufacturer

It's grippy. Rubberized. Rough and ready. With voluptuous curves and a smooth body that's resistant to shocks, drops, water, sweat, saliva... You get the idea. Whip out the integrated USB cable--with new and improved flexibility--and you'll never be without a connection again.

Tough enough for just about anything a typical day throws your way, with a cool topside LED for the nightlife, the SimpleTOUGH(TM) Portable Hard Drive is backed by a 3-year warranty for ultimate Hitachi quality and reliability.

Shock and Water-Resistant body for inadvertent bumps and splashes
Rubberized, ergonomic sides for Grip-on-the-Go
2GB FREE Online Backup Service - Hitachi Local and Ultimate Backup(TM) online service for maximum protection
Joggle(TM) Digital Content Manager for easy tracking, sharing and publishing of photos, music and videos
Storage Capacities: 500GB, 320GB and 250GB
Weight 0.59 lbs (267 grams)

"The Hitachi SimpleTOUGH is by far the most indestructible external hard drive we've tested... With a built-in USB cable, two-tiered data security package, and an impressive three-year warranty, we have no issue recommending this external hard drive to shoppers looking for space and security."
CNET - 09/30/2009

Grrrrrr! Just wait till you get your hands on one yourself.



A world-renowned R&D heritage. A reputation for quality and reliability.
Hitachi Global Storage Technologies develops an innovative range of advanced hard disk drives used to store, preserve and manage the world’s most valued data. In fact, you’ll find Hitachi hard drive technology inside more and more leading-edge electronics devices from companies worldwide who put their trust in our heritage and reputation.


Product Information

Product Dimensions 8.5 x 9.2 x 2.5 inches
Item Weight 12.5 ounces
Shipping Weight 11.2 ounces
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item is not eligible for international shipping. Learn More
ASIN B002F9NBI2
Item model number ST/320GB
Customer Reviews
3.3 out of 5 stars 77 customer reviews

3.3 out of 5 stars
Best Sellers Rank #4,561 in Electronics > Computers & Accessories > Data Storage > External Hard Drives
Date first available at Amazon.com June 25, 2009

Warranty & Support

Product Warranty: For warranty information about this product, please click here

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Customer Reviews

Top Customer Reviews

Size: 500 GB
***** WARNING: THIS DRIVE IS GARBAGE - DO NOT BUY - DO NOT BUY - DO NOT BUY - DO NOT BUY *****

I picked up one of these a couple of weeks ago. The concept of a good ruggedized portable USB hard drive for the consumer market is LONG overdue. The 500GB SimpleTough worked fine the first few times I used it, plugging the fold out USB ribbon cable into a laptop or desktop...everything seemed ok and it worked like a champ...and was faster than any other external USB drive of its size that I've ever used. Now all of a sudden I start getting "Device Not Recognized", no matter what laptop or desktop, USB port, or even USB hub (powered) that I plugged it into, and regardless of OS (using XP or Vista). After several iterations of patiently unplugging it, letting it spin down for a minute, then plugging it back in...still not recognized. So during my last attempt I was going to give up, box it back up and return it...I started to reach to unplug the drive and lifted it up off of my desk a little bit...and suddenly...it WORKED and my system recognized it. So I tried the theory, I unplugged it again, let it sit, plugged it back in while it was sitting flat...didn't work...then as soon as I elevated it to about a 45 degree angle off my desk it was recognized and worked again. Diagnosis...bad USB ribbon cable, and bad workmanship. I have treated this drive with kid gloves and it never got any kind of abuse, period. The drive may be ruggedized, but clearly the ribbon cable is a serious Achilles heel. I can't say all of these drives are bad since it was just this one, but if you buy one of these KEEP YOUR RECEIPT AND ORIGINAL PACKAGING...it may end up like mine did. I am probably going to get a replacement, if I do...I'll update this review good or bad based on what happens.
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By Erika on September 1, 2009
Size: 320 GB
After less than 3 weeks it stopped working. It may be rugged as per the case construction, but the cable is flimsy and the connection intermittent. I now cannot access my data as the driver is not recognized (and have not been able to find a new one to download). Customer service is a nightmare.... I have called 5 times, waiting up to 25 minutes; no one answers. Same applies to email requests for service. So I would not recommend the product nor the customer service. Pretty horrible.
2 Comments 36 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Size: 500 GB
For the first 2 days! Then it died. I am still trying to get product support. I ABSOLUTELY LOVED it for the 2 days it worked. It didn't get banged around or anything I have no idea why it stopped working. Very disappointing and I really dont have time to be going through the hassle of trying to get it fixed or replaced...
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Size: 500 GB Verified Purchase
First of all, and most importantly, you can find a better hard drive, with more memory, for the same price. You can get terabytes of data storage for less than the 500GB model.

I was able to look past the price issue, and I was sold on the idea of having a super-durable memory storage device to backup all of my computer data. Bad move. The setup process is irritating and the customer service stinks.

In following the on-screen instructions for the device, that initiate when you plug it into your PC, I first formatted the drive. Except, when you format the device, you lose all of the data on it - including the getting started program you're supposed to follow post-format, that shows you how to set the device up, and automatically starts backing up your files. There's no CD, or online link to get these files back.

You could argue that I should have anticipated this, and copied the files to my PC before formatting - but nowhere in the instructions does it tell you to follow those steps, and nowhere does it tell you where you can re-acquire them if accidentally lost.

To make matters worse, I have sent three e-mails to their customer service department in the last month. Not a single response. The website has no backup instructions of file downloads either.

Now I'm thinking back on why I bought the stupid thing and realizing there's a huge flaw in my logic - when the hell am I going to need a waterproof, shock resistant external hard drive? Am I going to take this mountain biking?? No. Am I going to bring it on a boat? Doubtful. Am I going to need to carry this with me in a high-speed car chase, in which I'm being pursued by spies who are looking to steal the valuable information I have stored on the device?
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Size: 500 GB Verified Purchase
Used it about three months, but now it seems to be broken.
Cannot recognize the USB device in 95% of times. Thanks God, I was able to grab all my files at lucky day when it suddenly became working.

Now awaiting Amazon to get back to me with exchange option.

I would advice to anyone who are shopping for portable HDD to buy something else.
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Size: 500 GB
After having trouble with a more fragile drive with slipping off a desktop on the floor, I decided a nine foot drop guarantee would be worth it with this Hitachi truck-proof drive. But as another reviewer of this drive found out, it doesn't help if the drive decides to malfunction. After four days of use, my drive inexplicably reported the same USB error as the other reviewer and no coaxing got my data back. If you have one, immediately back up your data. If you are shopping for a drive, pass on the Hitachi SimpleTough(AndUnreliable). I'm going to put it in the middle of the street and wait for a truck to run over it and see if that helps.
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