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I bought this model when my Homedics SBM-300H stopped working correctly and I couldn't initially find another one. I think that this model has a much weaker massage action than the SBM-300H, and has the annoying (to me) characteristic of stopping and pausing momentarily every time it changes direction. Also, the controls are inconveniently located, in my opinion, on the lower back of the cushion, i.e. not a hand-holdable control. If you want a mild to moderate massage action, this is probably an adequate model. If you want/need deeper, more aggressive massage action, I suggest the SBM-300H which is again (possibly temporarily) available on Homedics web site. Since there are no differences in the way the two models are described, I tend to think that this is an example of another product that has been "cheapened up" compared with the prior model SBM-300H.
I bought this massager as a Christmas present so when it was delivered to my front door with the product not even packaged in a shipping box I was a bit perturbed. The recipient of the present was standing right there when the present/massager arrived but thank goodness they didn't know it was for them. I am all for going green and less packaging but in this case I wish it was in a shipping box (I could have paid the extra dough to have Amazon wrap it but I didn't think it was necessary). The lack of a shipping box is why I am only giving this model 3 stars, otherwise I probably would have given it 4.
As most of the other reviews I read about this product said, and I read all of them, this product does feel flimsy. But for the price that is to be expected. The person I gave it to as a present said he would marry it. I tried it myself after he broke it in first and it does what it is expected to do. I can feel that if you used this model every day it would wear out quickly, especially if you put your full weight onto the rollers. I did not feel the same "intense" massage action to the point where I would say it was too strong or painful. You simply adjust your body so your back is not jammed into the rollers. It has only been a couple of weeks since the massager arrived so I expect it will last about as long as most other reviewers said theirs lasted, maybe a little longer since it isn't used every day.
I have used the HoMedics Shiatsu cushions for several years. When the one I was using started wearing out - after much hard use - I went to a store where I had a gift card and bought the newer, upgraded model. I didn't like the new one nearly as well - it didn't have the strength of massage my old one had. With the older model no longer being available in stores, I checked Amazon and found exactly what I wanted. Although there were some problems with the shipping, they were quickly resolved. I now have exactly what I want and at a cheaper price than the one I bought (on Amazon) a couple of years ago. This product gives a far better masssage than any of the pricier models I have tried.
I have a vety bad back. This is great when you don't have anyone else to give you a massage. However, due to the flat shape of it, you can't just sit back and relax while it gives you a nice massage. I have to move around to get the muscles at the top of my back/shoulders. It was worth what I paid for it though and a huge relief to my sore back when needed so I still give it three stars.
I am rating the Seller, not the product because I want to give credit where credit is due. I thought I was ordering the same model HoMedics Shiatsu Massage Cushion that I saw at Costco, but this was not the same one. It doesn't have as many features and as much flexibility in massage control as the one sold at Costco. However, that being said, this seller gave me outstanding customer service! They promptly answered my emails, offered to refund my money upon return of the item, and then sent me a return label. My money was refunded to my account as promised. This is a seller who is honest and wants you to be happy with the product you buy. I would give this seller 5 stars!!!!
it feels good to use, but because i'm short, it rolls too far past my back. they need to have it in at least two sizes. I used it laying down and it works great. i just tend to be more sore around my spine the next day.
This is a pretty well made product, and it gives a deep and vigorous back massage. However, it is so aggressive with its massage heads and they were so hard that many people couldn't tolerate more than a few minutes. But for a really sore bunch of muscles, I found it to be very helpful, if not comfortable. Think more like a mechanical pummeling. Very effective and does its job, but hardly soothing.
I bought this HoMedics cushion about two years ago for my now almost 100-year-old mom. She loves it - uses it every evening while watching TV. My sis and I also get to take turns with it. I like the option to add heat.