|Item Weight||17.8 pounds|
|Product Dimensions||19.4 x 16.7 x 11.1 inches|
|Item model number||HM509H8908|
|Item Package Quantity||1|
Honeywell HM509H8908 Truesteam 9-Gallon Humidifier
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- Enter your model number to make sure this fits.
- Application flexibility - Mount directly to the duct or remotely up to 20 feet away into tight-fitting or unconditioned air spaces
- Installs in minutes - Limited duct cutting and bracket-mount design takes less than 5 minutes to complete
- Easy maintenance - Self-regulates cleaning cycles throughout the year. Annual maintenance requires no tools to access and clean, saving time and money on annual contractor service calls
- 5-year warranty
- Capacity: 9 gal per day
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From the Manufacturer
Top Customer Reviews
I do NOT recommend this product.
After only 1 year in service and 2 cleanings, the unit has failed. As stated in the Owners Manual (not the "installers" manual, the OWNERS manual), for a failure during the warranty period (5 years, which of course sounds great unless you attempt to obtain warranty repairs), you should call Honeywell customer service for a repair or replacement. And even though I read to the customer service representative directly from the Owners Manual that the warranty states that they would repair or replace the unit, he would not, unless a "licensed installer" calls.
The poorest customer service I have every dealt with.
Do not buy.
I installed this item in less than a day with a drill, 1 3/4 inch hole saw (rated for metal), wire cutters / strippers, pliers, nut drivers, screw driver with Torx bit, tubing cutter, brazing torch, solder, solder paste, sandpaper and a few other hand tools.
Having a down-draft HVAC and a slab foundation, I needed to install the control unit remotely from the HVAC supply thus I purchased the 10 foot remote option, installed the control on the blower chamber (which is above the furnace and ac coil), then installed the remote steam outlet between the furnace and ac coil below the control unit. Having installed the remote steam outlet below the control unit, "steam rated" t-fittings and p-traps were required as per Honeywell documentation (and common sense). Unfortunately, Honeywell does not offer "steam rated" t-fittings or p-traps as part of the high priced remote installation package ($150.Read more ›
Regarding Honeywell support, it pretty much sucks. If you aren't a licensed contractor, they won't help you period... You have to pay someone to tell you what you already know so that they can call and work with tech support. It's far cheaper just to swap out parts and see if your issue is fixed than to call in a service tech; not that I should have to replace parts after only two winters.
I purchased this unit as part of a $25,000 Geo thermal heat pump installation and even went so far as to insist on Honeywell components where possible because, at least in the past have associated Honeywell with quality.
The unit worked great for 2 years and then started flashing error codes- 6 blinks and no heat, no problem, I have a 5 year warranty!. Now the fun begins.
On the first call to technical support, I was told to clean the unit (even though I have been religious on keeping the unit clean and it had only been a month since it was previously cleaned) and reset it. So I did this. The unit comes on and works for about 6 hours. Then the error codes again, this time 2 blinks and no heat. I call customer service and get someone that speaks broken English that I can barely understand. I explain my situation and ask for either a water sensor be sent to me (2 blinks per the troubleshooting guide= water sensor failure plus all of the internet searches I did point to that as the likely cause) *or* a replacement unit. Each statement they made was ' you need to call a HVAC technician' or, 'Please go thru your installer/contractor for them to come check it out. I pointed out to them several times that there isn't anything in the warranty statement that states that I have to go thru a dealer to have the warranty honored. Its one screw to remove to change the water sensor and the instructions for how to do so is even in the 'homeowners' guide. Its was a simple fix- I just needed the part.Read more ›
Most Recent Customer Reviews
My unit has flawlessly for 4 years. This year it finally started to leak. It sprang two leaks at different times. One was my fault one was the product. Read morePublished 4 months ago by John Quarles
WARNING! DO NOT PURCHASE THIS UNIT.
I have a crawl space full of wet fiberglass insulation and walls due to a leaking reservoir gasket made from SUBSTANDARD MATERIALS. Read more
It seems to be doing the job. Hope it lasts longer than the last one. (4 years)Published 17 months ago by john hull
Installed this unit this weekend and it works great. The humidity in the house is up and the comfort level is much better. I would recommend this product.Published 17 months ago by Michael Zettel
PLEASE PLEASE PLEASE DON'T BUY THIS PIECE OF CR@P. THIS UNIT HAS BEEN GIVING ME ISSUES SINCE DAY ONE AND HONEYWELL WILL NOT GIVE ME MY MONEY BACK.Published 17 months ago by DCJ2045
Be forewarned. It works great for a very little while then it starts to fall apart. It is a piece of junk! And I can't say this strong enough.Published 18 months ago by Larry
There are two major problems among other minor problems. 1. It requires a dedicated 15a electric service which, if you're not handy, will be costly. 2. Read morePublished 18 months ago by Michael Grad
worst product and reliability that I have experienced with any product. Always breaks down. It's like owning a 1982 Chevy Impala -jaloppy!Published 19 months ago by Amazon Customer