Top critical review
3 people found this helpful
Buy something that's more reliable than this item
on February 18, 2016
I purchased this product about 3.5 years ago back in 2012. It was working just fine after setting it up - I had it configured to chime and flash the LED lamp so anyone with a hearing disability could see the flashing light if he had a hard time hearing the chime. Fast forward to a couple of months ago, the C-batteries died and I had to replace them. I tested out the chime and LEDs - the chime worked perfectly, but the LED no longer flashes no matter what setting I have it set to. I contacted Honeywell for help and nothing could be done because 1) There's only a 1 year warranty and; 2) There's no documentation on fixing the switch (let along replacing it) in any way, shape or form. I will continue using the chime while it still works, but the LED is completely dead, rendering it useless of the original reason for purchasing it. I don't plan on buying another one for $45, so I don't recommend purchasing this item since it only lasts 3.5 years before breaking down and its the main component for their home security system.