Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.
To get the free app, enter your mobile phone number.
Hooked: How to Build Habit-Forming Products Hardcover – November 4, 2014
|New from||Used from|
Frequently Bought Together
Customers Who Bought This Item Also Bought
Voted one of the best business books of the year by Goodreads readers.
"With concrete advice and tales from the product-development trenches, this is a thoughtful discussion of how to create something that users never knew they couldn’t live without."
“A must read for everyone who cares about driving customer engagement."
—Eric Ries, author of The Lean Startup
“The book everyone in Silicon Valley is talking about.”
—Boris Veldhuijzen van Zanten, founder of The Next Web
“Hooked gives you the blueprint for the next generation of products. Read Hooked or the company that replaces you will.”
—Matt Mullenweg, Founder of Wordpress
“The most high bandwidth, high octane, and valuable presentation I have ever seen on this subject.”
—Rory Sutherland, Vice-Chairman, Ogilvy & Mather
"You'll read this. Then you'll hope your competition isn't reading this. It's that good."
—Stephen P. Anderson, Author of Seductive Interaction Design
"Nir's work is an essential crib sheet for any startup looking to understand user psychology.”
—Dave McClure, Founder 500 Startups
"When it comes to driving engagement and building habits, Hooked is an excellent guide into the mind of the user."
—Andrew Chen, Technology Writer and Investor
“I’ve learned a great deal from Nir, and you will too. He’ll help you design habits to benefit your users, and your company.”
—Dr. Stephen Wendel, author Designing for Behavior Change
About the Author
Nir Eyal spent years in the video gaming and advertising industries where he learned, applied, and at times rejected, techniques described in Hooked to motivate and influence users. He has taught courses on applied consumer psychology at the Stanford Graduate School of Business, the Hasso Plattner Institute of Design, and is a frequent speaker at industry conferences and at Fortune 500 companies. His writing on technology, psychology, and business appears in the Harvard Business Review, The Atlantic, TechCrunch, and Psychology Today.
To learn more or to get in touch with Nir, visit nirandfar.com
Top Customer Reviews
It lays out the "Hook Model", a basic framework of the 4 key stages of each loop:
1. Trigger: How does the loop initiate? In the beginning this may be through external triggers (such as an email, notification, icon badge, etc) but through successive loops the user eventually creates internal triggers where a particular thought or emotion will send them back to your product.
2. Action: Once the user is aware they need to use your product (through the trigger), what it the simplest action they can perform to get some kind of reward. For example a Facebook "Like".
3. Variable reward: How are they rewarded for this behavior? This could be social validation (e.g. "my friends approve!"), collection of material resources (e.g. add a photo to a collection) or personal gratification (e.g. inbox zero). The "variable" part is important - rewards should not always be predictable, encouraging users to repeat the cycle.
4. Investment: Finally, the user needs to put something back in to increase the chance of repeating the loop. This could be content (e.g. a book in your Kindle), user entered data (e.g. profile information or linked accounts), reputation (e.g. something to gain a 5 star seller review), or a learned skill (e.g. I'm now really good at this software program). The investment also sets up the trigger to for the next cycle of the loop.
This book is a really easy read. I wanted something that would get to the crux of the problem and set out a practical framework of how to apply it with examples, without being overly verbose on history and research. It delivered.
I also appreciate the real world examples and stories that show the concepts discussed in action.
This book already changed my design approach and thinking and I'm sure that I'll be using this book as a reference as I do my work.
And this is what impressed me about the book. It brings structure to a mostly unstructured knowledge base. Many who use these products can list out some of the ways in which user engagement loops have been constructed. But to think about such mechanisms from a common framework requires finding patterns and validating them.
Further, the framework is not just useful for post-facto analysis but also for designing new products. Since this is a generic framework, it cannot list out specifics - user motivations, psychology - for all possible problem domains. But it can help arrive quickly at how to approach the design for the problem domain you are attacking.
I am glad that Nir has also added a chapter on ethical considerations while aiming to build habit forming products. This chapter could easily have been skipped, but I commend the author for giving the topic due importance.
The last chapter gives practical steps which can be taken by existing as well as yet not designed products to construct en effective engagement loop. It would have been good to see a detailed example of thinking about a new product from grounds up and follow the steps proposed. Nir does cover example of an existing app but I felt that it did not fully cover the decision making process to arrive at the final product design.
Will recommend to all product managers and designers looking for insights into making their consumer product more engaging.
Another great value of the book is the in-depth analysis of the hooks we are subject to every day (in Twitter, Facebook, Pinterest, Instagram etc). As you go around the everyday loop you know so well from the user perspective, you see in a structured way the other side of the coin. The side of the people who know how to design behavior patterns and make others tick.
I closed 'Hooked' with a much better understanding of social&scalable products and a lot of interesting ideas for what our team is building. These came from the numerous examples and case studies, as well as the structured questions you can answer at the end of each chapter.
If you'd like to learn about habits and how they are built&changed in general, I'd recommend 'The Power of Habit' book by Charles Duhigg. If you want to understand how habits are formed in the world of technology, startups and software and mobile products, "Hooked" is the book for you. It's built on the same solid research base, yet much closer to practice and much more relevant to today's tech world.
Thank you Nir Eyal for this amazing book!
Most Recent Customer Reviews
I really loved this book. It gave me clear insight on things I may have already known about customer psychology, but it was said in a way that was clear and easy to understand. Read morePublished 7 hours ago by Leh820
I learned a lot from this book.
In a nutshell, the book is a complete breakdown of various behavioural patterns which can be seen when observing at people using any of the... Read more
Absolutely amazing book! I always knew that something is in other side of the edge, and this book explains it so well! Highly recommend!Published 3 days ago by Laurisitos
Highly recommended for any young and budding designers. It's a real easy and fun read.Published 4 days ago by Amazon Customer
Nir found a great structure, or in his words, framework that codified the process in which users are motivated (consciously or subconsciously) to regularly use a product. Read morePublished 4 days ago by newnewyorker
Very good book about developing successful apps and why some are successful while others are not.Published 6 days ago by Mike S
Great novel with very practical business principles that you can apply to your app or product. Definitely recommend!Published 12 days ago by Kait D