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Hoover BH71000 Quest 1000 Wi-Fi Enabled Robot Vacuum Cleaner

by Hoover
3.6 out of 5 stars 32 customer reviews

List Price: $699.00
Price: $549.99 Free Shipping for Prime Members | Fast, FREE Shipping with Amazon Prime
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Only 12 left in stock (more on the way).
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  • Local Wi-Fi Connectivity- download the Hoover app to easily operate and schedule your quest 1000
  • Questnav 3.0 technology- laser mapping enables the quest 1000 to Systematically navigate around your home for the most efficient clean
  • Tri-clean system- picks up dirt, dust and pet hair on hard floors and carpet
  • Cliff sensor- detects stairs and drop-offs to Avoid falling
  • Lithium-ion technology- delivers up to 120 minutes of fade-free runtime
4 new from $549.99

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$549.99 Free Shipping for Prime Members | Fast, FREE Shipping with Amazon Prime Only 12 left in stock (more on the way). Ships from and sold by Amazon.com. Gift-wrap available.

Frequently Bought Together

  • Hoover BH71000 Quest 1000 Wi-Fi Enabled Robot Vacuum Cleaner
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  • Hoover BH70800 Quest 800 Bluetooth Enabled Robot Vacuum Cleaner
Total price: $899.98
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From the Manufacturer

Quest 700 Robotic Vacuum Quest 800 Robotic Vacuum Quest 1000 Robotic Vacuum
Model BH70700 BH70800 BH71000
Connected Bluetooth Bluetooth WiFi Local
Scheduling Yes Yes Yes
Run Time 90 Minutes 120 Minutes 120 Minutes
Mapping Laser Mapping
Accessories 1 Invisible Wall 2 Invisible Walls, 1 Microfiber Dust Pad,1 Additional Side Brush 1 Additional Side Brush, 1 Additional Filter, Clear Furniture Pads, Cleaning Tool
Remote Yes Yes
Dust Bin Size 0.4L 0.4L 0.6L
Battery Nickel-Metal Hydride Nickel-Metal Hydride Lithium Ion
Cleaning Patterns Random, Wall Follow, Spot Clean Random, Wall Follow, Spot Clean Intelligent Cleaning

Product Description

Take daily cleaning off your list with the technology and convenience of the quest 1000. The combination of local Wi-Fi connectivity with the Hoover app and our tri-clean system creates the optimal, smart cleaning experience. Questnav 3.0 technology intelligently maps your home for the most efficient clean. Our advanced lithium-ion technology helps ensure your quest 1000 stays a step ahead of dirt, dust and pet hair.


Product Information

Warranty & Support

Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

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Compare to Similar Items


This item Hoover BH71000 Quest 1000 Wi-Fi Enabled Robot Vacuum Cleaner
Customer Rating 3 out of 5 stars (32) 4 out of 5 stars (3778) 4 out of 5 stars (443) 4 out of 5 stars (1029)
Price $549.99 $299.99 $179.98 $194.99
Shipping FREE Shipping FREE Shipping FREE Shipping FREE Shipping
Sold By Amazon.com Amazon.com ECOVACS ROBOTICS Ilife Innovation
Item Dimensions 13.4 x 13.4 x 3.5 in 3.6 x 13.4 x 13.4 in 13.9 x 13.9 x 3.27 in 12.2 x 12.2 x 3 in
Add to Cart Add to Cart Add to Cart Add to Cart

Customer Questions & Answers

Customer Reviews

Top Customer Reviews

By Scott Bright VINE VOICE on October 12, 2016
Vine Customer Review of Free Product ( What's this? )
*** UPDATE 10/12/2016*** Firmware update on 10/11/2016 solved the docking problem. I got home from work and Herbie had done the entire first floor and was back in his dock. Screen shots attached to review. I'm going to 5 Stars even with the high price.

We named our Quest 1000 Herbie. You can enter the name in the app. This vacuum is a lot of fun and he does a pretty good job of cleaning. He still has some issues like not being able to find the doc, and getting stuck, but overall, he saves me time. I was very curious how Herbie works, so I sent my questions to Hoover. You can see them below. Overall, this unit it fun to play with and keeps my house cleaner then when I had to do it manually. It may not be worth the price for everyone because it is a bit steep. The firmware is actively being worked on, so things should continue improve. With a little Herbie proofing spots in your house he can get stuck, you can greatly improve his efficiency. So it does take a little patients to work with him. Some people enjoy that type of thing (like me) and some do not. Take that into consideration as well.

Setup:
- Snap two halfs of dock together and plug in.
- Download Hoover app from the app store.
- Turn on Herbie and run the app. App has you scan QR code on side of vacuum to get the WiFi password.
- App has you connect to WiFi Network of the Vacuum. You can paste the password in.
- Note: This Wifi network will not have the internet. Some phone and devices won't like this and they will ask you to stay connected, and maybe even switch off that network automatically. You need to stay connected to the vacuums network long enough to finish the setup.
- I had to manually enter my WiFi networks ID and Password since it could not come up the list on it's own.
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Vine Customer Review of Free Product ( What's this? )
This is my first robotic vacuum experience and it is unique. My son set it up on my phone for me and it took a bit, but once done it's fairly easy to know what to do. Now when I first used this, my almost 2 year old grandson had just visited and there were a lot of things on the floor that wouldn't normally be. So my bot kept getting hung up on a lid, coaster, etc that wouldn't normally be on the floor. There was lots of rescuing going on that day. The info also says it gets up against walls but I rarely see this vacuum against a wall. So I'll list the pros and cons.
Pros:
1) It picks up dirt and pet hair well; it even picks up kitty litter well without spewing it out.
2) It goes under things that are hard to get to like under the coffee table, TV stand, etc.
3) It does some cleaning that you don't have to get up to do.
Cons:
1) This is not a great cleaner because it's random, misses lots of areas, and in general comes nowhere near doing the job of a regular vacuum.
2) It gets hung up about every other time I use it. Several times I've come upon it trapped in a corner, under my kitchen table, where it can get in but cant' find it's way back out. For this reason, and it possibly getting on a cord, I would never use it if I wasn't at home.
3) Don't expect your floor to be spotless after you use it. Again, it misses lots of spots, whole areas (such as around cat box), and has a random pattern.
4) I'm not sure how durable this is as one of the brushes already seems frayed.
5) The dirt cup isn't big and it's kind of a pain to take it out and empty it.
Here's the thing; if you live in a nice place with no kids or pets and not a lot of clutter, this will probably do well to keep your house cleaner if you run it every day.
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The manufacturer commented on the review below
Vine Customer Review of Free Product ( What's this? )
Update 11/15/16 - I am leaving my original review up - below which I posted when the unit first arrived. It had some "issues" as I stated. After sitting - and charging for 2 weeks I went to use it today. I turned on the power and all the lights cycled and then lit. I pushed the "AUTO" button and nothing happened. I push all the other buttons and - again - nothing happened!

So I called Hoover's Customer service # and spoke with Tania - same person I spoke with before. She said two things:

1) "We don't even have that model yet" and

2) take it back to where you bought it. I explained that it was sent to me by Amazon for review and was I just supposed to post review saying it stopped working after 2 weeks of none use? Her reply was "Well, ya gotta do what ya gotta do".

HUH? This a $700 product and she wants me to just trash it? That was the end of the customer service. Good thing I did BUY this!

Maybe others will have better luck but I - for one - would not take a chance on it not working after shelling out that kind of "customer support"

The remaining words below are from my original review:

I generally review entertainment products on Amazon but when Amazon offered this product in exchange for an objective review as part of its “Vine Reviewer” program (where they send the products to selected reviewers), I requested one since I do need to vacuum our house and I’ve only used canister vacuums in the past.

I’ll also state up front that I do not have a smartphone so I wasn’t planning to use the Smartphone app.

I received my unit promptly and well packed with a note from Hoover saying that it was sent for review. I opened the box to try it out.
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The manufacturer commented on this review(What's this?)
November 30, 2016
Hi Steve Ramm,
Thank you for your review of the Quest 1000. We would like to repair the experience you had with our customer service. Please reach out to us via Hoover.QuestRobot@ttifloorcare.com so we can address the issues you experienced!

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