Top critical review
Five Week Failure
November 29, 2017
I ordered this vacuum cleaner on July 15 2017. Yesterday it stopped working, entirely. I opened the bottom plate to see if the belt was broken, but it wasn't. So, after five weeks it failed. I had an asurion protection plan through Amazon. assurion will not handle my claim because the vacuum is still under Hoover's warranty. I am going through the process of making a claim through hoover, without luck so far. I will update this review as time goes on. My advice to you is not to buy this vacuum cleaner.
Update December 9, 2017: assurion told me to take it into a specific vacuum shop near me. I took it into that shop and the clerk said he won't work on this type of Hoover vacuum. We had a long conversation, and I left with the vacuum. I have lost my money I spent on this vacuum.