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House of Lies: How Management Consultants Steal Your Watch and Then Tell You the Time Paperback

3.1 out of 5 stars 67 customer reviews

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Editorial Reviews

From Publishers Weekly

Complete with an appendix of terms like "brain dump," "pulse check" and "swag" (an acronym for "smart wild-assed guess"), this somewhat disjointed, highly intelligent and deeply funny debut memoir skewers a segment of the economy that nearly every white-collar worker has learned to fear and loathe: consultancies. Kihn, who has been nominated for an Emmy as a comedy writer, went to Columbia Business School and has spent the last few years working as a consultant; he writes the "Consultant Debunking Unit" column for Fast Company. Kihn argues that many consultants know little or nothing about the firms they're hired to help; furthermore, he contends, they often offer companies information that companies already have. For him, the consulting industry is a shell game, imparting an air of authority and expertise rather than actual authority and expertise. To achieve the illusion, Kihn says, consultants use mechanisms ranging from legions of Harvard MBAs in Oxford shirts to reams of incomprehensible blather presented as winning corporate wisdom. His reconstructed dialogue from within his (unnamed) firm and from his time serving clients is alone worth the price of admission, as is his relentless taunting (by name) of McKinsey, Deloitte & Touche and others.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved. --This text refers to the Preloaded Digital Audio Player edition.

From Booklist

With sharp wit, consultant Kihn tears down myths surrounding the highly profitable and revered management-consulting industry. Presenting stories from his own career in a large management-consulting firm, this tell-all book sketches a picture of a consulting firm with teams of brilliant professionals who are hired by companies that pay millions of dollars in fees for an analysis of their organization and its processes. The author contends that consultants merely provide information the client already knows, and he offers insight into the effect consultants have on the company's employees and their culture. Language plays an enormous role in dealings both within and outside the firm, and the inclusion of a dictionary of important words for management consultants is revealing and entertaining. No activity avoids Kihn's scathing pen, including his highly critical analysis of business books. This will be popular among those engaged in consulting as well as clients who pay dearly for their advice. Mary Whaley
Copyright © American Library Association. All rights reserved --This text refers to the Preloaded Digital Audio Player edition.

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Product Details

  • Paperback: 288 pages
  • Publisher: Business Plus
  • Language: English
  • ASIN: B001QFY1SA
  • Product Dimensions: 6 x 0.9 x 9 inches
  • Shipping Weight: 11.2 ounces
  • Average Customer Review: 3.1 out of 5 stars  See all reviews (67 customer reviews)
  • Amazon Best Sellers Rank: #1,100,547 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

Format: Hardcover
This book is a fast, fun read and a fairly realistic introduction to the negative aspects of consulting. Anyone considering a consulting career should read it to understand the downsides. The author is clearly a skilled writer, far better than most business writers. He is also very funny. It is rare to read a book that is a quick read, funny, and informative all at the same time. That's why I gave it five stars. The author touches on several aspects of consulting. He discusses a bit of his experience at Columbia Business Schools. The bulk of the book is taken up by his discussion of a couple of his consulting assignments. This is very much a worse-case scenario book. Most people don't have such a negative experience, but it is vitally important for those interested in consulting to be aware of what can and often does go wrong. I also think the author may not have been all that seriously interested in consulting as a career.

This book is especially useful for those who are trying to decide whether or not to go into consulting; many people become consultants just because that's what others do or because there is supposedly a lot of money to be made. Read this book before you make the decision to target consulting firms in your job hunt. If you read it and still are excited about consulting, then you will probably be a pretty good "fit' for consulting.
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Format: Hardcover Verified Purchase
A friend reccomended this book to me. It more depressed me than anything (because it so accurately describes me)

There are some good points in the book:

1. The consulting feedback and review process is a joke

2. All consulting firms are the same, except McKinsey which is just the same but better

3. Travel is probably the worst part of the job and points are mostly worthless

There are some things that made me think:

1. Why do I hate Sheratons but tolerate Marriott

2. Why am I obsessed with my luggage

3. Why do I get so excited at recruiting events

He also accurately describes a lot of the unspoken rules. Such as never eating in groups in the caffeteria.

There are a few funny bits as well.

I certanly wouldn't compare it to Liars Poker (not even in the same league) and the point about not having a point is well taken, its a bit rambling.

If you are a consultant you won't be able to put it down. Everyone else will just scratch their heads.
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Format: Paperback
Judging from the previous reviews, this book is rather polarizing, largely 'love it or hate it'. I can see why. It's simultaneously rambling, witty, sarcastic, cynical, mocking, depressing, funny, self-loathing, self-admiring, superficial, probing, etc. ... in no particular order. But if you know what to expect and have a taste for this sort of incoherent hodgepodge - as I do - the writing is fairly entertaining and sometimes even genuinely insightful.

The other key question is whether the book accurately portrays management consulting (mc), whether mc is really a 'house of lies'. I have no firsthand experience in that regard, but I certainly want to know, so I read every prior review to help me judge that. My conclusion? The negatives of mc are somewhat exaggerated, and the positives are downplayed (I'm inclined to think that if mc always has zero to negative value, never being able to add positive value, it wouldn't have survived and grown over the course of decades). But, sadly, a somewhat negative overall assessment may not be off the mark.

So I give the book 4 stars for writing and 4 stars for accuracy of content, thus 4 stars overall. Recommended if you have an interest in mc or business in general.

PS - A TV series of the same title was created based on this book, and is worth watching, but note that the series takes many liberties relative to the book.
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Format: Paperback
Although it's probably not true, I occasionally got the sense while reading the book that the author had the germ of the idea for it while employed at a job with which he was no longer enthused. He then decided to quit and go to business school in order to begin the process of gathering the raw material for the present work. Whatever its origins, if the result had been a novelization of his time as a management consultant, a re-written book might have been more enjoyable. As it stands, it's likely to be of interest only to those who are pre-disposed against management consulting as a profession or the private sector in general.

Profanity and political opinions (perhaps a more accurate, if not better, title for this book) are interspersed among the chapters of this work. While they may serve the function of signaling to his NYC friends that despite going corporate he's still a stand-up guy who holds the "correct" views, they have no place in this book and do nothing to provide insight into the topic at hand. I can, however, see where those interjections might have helped to get the author's book optioned for TV.

Although I spent years as a consultant, I never worked as a management consultant and have no stake in the industry. I feel no obligation to defend management consulting when its members go astray or are improperly employed. I appreciate the humor at the expense of those who blindly use consulting terminology to cover for a dearth of knowledge that is applicable and useful in addressing a real business problem. Nevertheless, a work of non-fiction (even a biographical one) shouldn't wallow in subjective experience if it aims to characterize an entire sphere of activity. I can't help but think that a lot of what Mr.
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