Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
  • Android
  • Windows Phone
  • Android

To get the free app, enter your mobile phone number.

How You Do... What You Do: Create Service Excellence That Wins Clients For Life 1st Edition

3.9 out of 5 stars 9 customer reviews
ISBN-13: 978-0071592789
ISBN-10: 0071592784
Why is ISBN important?
ISBN
This bar-code number lets you verify that you're getting exactly the right version or edition of a book. The 13-digit and 10-digit formats both work.
Scan an ISBN with your phone
Use the Amazon App to scan ISBNs and compare prices.
Have one to sell? Sell on Amazon
Condition: Used - Good
Used - Good
Book Condition: This is a used book in good condition and may show some signs of use or wear .
In Stock. Sold by onceuponatimebooks
Condition: Used: Good
Comment: This is a used book in good condition and may show some signs of use or wear .
Access codes and supplements are not guaranteed with used items.
26 Used from $0.45
+ $4.89 shipping
Only 1 left in stock - order soon.
Ships from and sold by Larkin Books LLC.
List Price: $35.00 Save: $25.70 (73%)
10 New from $9.30
$9.30 + $3.99 shipping
More Buying Choices
10 New from $9.30 26 Used from $0.45 4 Collectible from $2.95
Free Two-Day Shipping for College Students with Prime Student Free%20Two-Day%20Shipping%20for%20College%20Students%20with%20Amazon%20Student


"Warlight" by Michael Ondaatje
A dramatic coming-of-age story set in the decade after World War II, "Warlight" is the mesmerizing new novel from the best-selling author of "The English Patient." Pre-order today
click to open popover

Editorial Reviews

From the Back Cover

About the Author


Product details

  • Hardcover: 282 pages
  • Publisher: McGraw-Hill Education; 1 edition (June 2, 2008)
  • Language: English
  • ISBN-10: 0071592784
  • ISBN-13: 978-0071592789
  • Product Dimensions: 6.3 x 1 x 9.3 inches
  • Shipping Weight: 1.2 pounds (View shipping rates and policies)
  • Average Customer Review: 3.9 out of 5 stars 9 customer reviews
  • Amazon Best Sellers Rank: #2,072,850 in Books (See Top 100 in Books)
  • Would you like to tell us about a lower price?
    If you are a seller for this product, would you like to suggest updates through seller support?

NO_CONTENT_IN_FEATURE

Amazon First Reads | Editors' picks at exclusive prices

Customer Reviews

Share your thoughts with other customers
See all 9 customer reviews
Rated by customers interested in
Sports Books
5.0 out of 5 stars
5.0 out of 5 stars
Literary Fiction
5.0 out of 5 stars
5.0 out of 5 stars
Mystery Books
5.0 out of 5 stars
5.0 out of 5 stars

Top customer reviews

August 1, 2008
Format: Hardcover
Comment| 2 people found this helpful. Was this review helpful to you? Report abuse
January 29, 2011
Format: Hardcover
Comment|Was this review helpful to you? Report abuse
June 15, 2008
Format: Hardcover
Comment| One person found this helpful. Was this review helpful to you? Report abuse
June 12, 2008
Format: Hardcover
Comment| 3 people found this helpful. Was this review helpful to you? Report abuse
May 22, 2008
Format: Hardcover
Comment| 2 people found this helpful. Was this review helpful to you? Report abuse
May 21, 2008
Format: Hardcover
Comment| 2 people found this helpful. Was this review helpful to you? Report abuse
May 22, 2008
Format: Hardcover
Comment| One person found this helpful. Was this review helpful to you? Report abuse