The Human Factor: Revolutionizing the Way People Live with Technology
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'Vicente does lay out his revolutionary program with a clear, coherent structure of five design factors: political, organizational, team, psychological, and physical. Each is extensively explained and developed with many compelling and detailed examples' - Interantional Journal of Communication
'I believe in this book - I believe in its motivations and I believe it does an excellent job of trying to achieve them. We need more messengers like Vicente. Vive la revolution!' -Ergonomics
About the Author
- Publisher : Routledge (February 20, 2004)
- Language : English
- Hardcover : 368 pages
- ISBN-10 : 0415970644
- ISBN-13 : 978-0415970648
- Item Weight : 1.75 pounds
- Dimensions : 6.5 x 1.5 x 9.25 inches
- Best Sellers Rank: #1,079,769 in Books (See Top 100 in Books)
- Customer Reviews:
Top reviews from the United States
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The Human Factor was recommended to me by our corporate safety officer and I think that is probably the real value of this text. It is perfect for safety and human factors professionals to either recommend or use in a book study with those who are involved but are not dedicated to reading original research in the area. For the majority of people, technical, leaders, or both, who need to deal with the human interaction with technology, this is a great book.
Dr Vicente, a professor of human factors engineering, claims that we need to define technology in much broader terms than we usually do in order to avoid a "Cyclopean fixation on either mechanistic or humanistic world views." We need, in fact, to consider the entire legal, psychological, organizational and political environment in which technology is embedded. The author calls this approach Human-tech.
Consider that one of the reasons that hospitals continue to kill patients, even after badly designed equipment is identified, is that medical personnel dare not openly admit error, because of the severe career and legal consequences. This type of problem goes beyond traditional technical design issues of usability or ergonomics.
Ultimately, Dr Vicente is optimistic that we can and will resolve these problems. He offers the commercial airline industry as an example. In 2001, despite the horrendous murders on September 11th, the total number of major airline crashes was fewer than in any year since World War II. What the aviation industry did for commercial flights, we can do for our healthcare system, airport security, or anything we want to turn our hand to.
Top reviews from other countries
If you are looking for something on a specific area of ergonomics/human factors look else where. But if you are looking for a good introduction to give you the right mindset to tackle human factors issues i general...this is the book. I wish I had read this before I started the course.