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Human Sigma: Managing the Employee-Customer Encounter Hardcover – October 28, 2007

4.4 out of 5 stars 32 customer reviews

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Product details

  • Hardcover: 320 pages
  • Publisher: Gallup Press; 1 edition (October 28, 2007)
  • Language: English
  • ISBN-10: 1595620168
  • ISBN-13: 978-1595620163
  • Product Dimensions: 6 x 1.1 x 9 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.4 out of 5 stars 32 customer reviews
  • Amazon Best Sellers Rank: #815,694 in Books (See Top 100 in Books)
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