- Hardcover: 224 pages
- Publisher: Auerbach Publications; 1 edition (October 20, 2011)
- Language: English
- ISBN-10: 1439876584
- ISBN-13: 978-1439876589
- Product Dimensions: 6.1 x 0.6 x 9.2 inches
- Shipping Weight: 14.4 ounces (View shipping rates and policies)
- Average Customer Review: 2 customer reviews
- Amazon Best Sellers Rank: #3,108,223 in Books (See Top 100 in Books)
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IT's All about the People: Technology Management That Overcomes Disaffected People, Stupid Processes, and Deranged Corporate Cultures 1st Edition
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About the Author
Steve Andriole’s career has focused on the development, application, and management of information technology and analytical methodology to complex business problems. These problems have been in government and industry; Dr. Andriole has addressed them from academia, government, his own consulting company, a global insurance and financial services company, and from the unique perspective of a venture capitalist.
He was the Director of the Cybernetics Technology Office of the Defense Advanced Research Projects Agency (DARPA) where he managed a program of research and development that led to a number of important scientific and technological advances in the broad-based information, decision and computing sciences.
Dr. Andriole served as the Chief Technology Officer and Senior Vice President of Safeguard Scientifics, Inc. where he was responsible for identifying technology trends, translating that insight into the Safeguard investment strategy, and leveraging trends analyses with the Safeguard partner companies to help them develop business and marketing strategies.
Dr. Andriole was the Chief Technology Officer and Senior Vice President for Technology Strategy at CIGNA Corporation, where he was responsible for the enterprise information architecture, computing standards, the technology research & development program, and data security, as well as the overall alignment of enterprise information technology investments with CIGNA's multiple lines of business.
He is currently the Thomas G. Labrecque Professor of Business Technology at Villanova University’s Villanova School of Business where he teaches and directs applied research in business/technology alignment and pervasive computing. He is also a founding partner of The Acentio Group, a technology optimization consulting organization comprised of senior business technology professionals.
He is formerly a Professor of Information Systems & Electrical & Computer Engineering at Drexel University in Philadelphia, Pennsylvania and a member of the faculty of George Mason University as a Professor and Chairman of the Department of Information Systems & Systems Engineering.
Some of Dr. Andriole’s thirty books include Interactive Computer-Based Systems Design and Development (Petrocelli Books, Inc., 1983), Microcomputer Decision Support Systems (QED Information Sciences, Inc., 1985), Applications in Artificial Intelligence (Petrocelli Books, Inc., 1986), Information System Design Principles for the 90s (AFCEA International Press, 1990), the Sourcebook of Applied Artificial Intelligence (McGraw-Hill, 1992), a (co-authored with Len Adelman) book on user interface technology for Lawrence Erlbaum Associates, Inc. entitled Cognitive Systems Engineering (1995) and a book for McGraw-Hill entitled Managing Systems Requirements: Methods, Tools & Cases (1996). Dr. Andriole’s most recent books include, The 2nd Digital Revolution (IGI Publishing, 2005), Best Practices in Business Technology Management (Auerbach Publishing, 2008) and Technology Due Diligence (IGI Publishing, 2008).
Dr. Andriole received his BA from LaSalle University and his Masters and Doctorate degrees from the University of Maryland. His masters and doctoral work was supported by a National Defense Education Act fellowship. His Ph.D. dissertation was funded by DARPA.
Top customer reviews
The premise of the book is summarized on page 14: "People suck, people suck, and people suck." That is surely a disturbing starting point for a book that is suposed to be about people. From there the author expounds on the inherent disfunction of cooperation, describing teams, organizations, and corporations as "insane asylums" (p. 4). The advice that follows from this foundation is to go behind your boss's back, gossip, make end-runs around decision makers, and fire old people. I am making none of that up; there is an entire section called "Soft Skills from the Dark Side."
It's one thing to start from a disagreeable position, but it's quite another to proceed from that position with baseless assertions and internal inconsistency. Shallow, sloppy thinking pervades Andriole's writing. Here is a nice example enapsulated in a single sentence: "Management should not spend time educating themselves; they should be open to learning more..." (p. 24). Another example is when in a single paragraph he goes from complaining about Dell's poor service for home consumers to acknowledging it represents a "Walmart" strategy of low prices and low service, back to declaring that if he sold systems, he would both make them cheap and provide great service (p. 161).
About half way through the book, the question I could not shake is how an editor decides to publish a book about management of people when the author exhibits no knowledge of personalities, strengths, learning styles, deliberation, or decision making. It certainly was not the presentation of the material, which consisted of overly personal and colloquial language, vitriolic tone, lolspeak ("OMG", p. 1; "(!)", p. 173), cursing, broken metaphors, Nazi references (p. 111) and multiple page-long quotes from Wikipedia (p. 4, p. 129).
Perhaps the saddest thing about the book is that it was not totally bereft of interesting ideas. One of the ideas I would like to see explored with some intellectual rigor is the extension of "bring your own device" to the concept of "bring your own computer". Additionally, chapter 5, which covers the author's profession of consulting, is a reasonable overview of the consulting process. Once in his area of expertise, the author managed to shed some of his snideness and provide some glimmer of insight. Were it not buried at the end of this heaping pile of crap that is a book, I might have paid it some heed.
My advice to readers looking for a book that explores the importance of people, relationships, and culture in managing information technology: I implore thee to look elsewhere. It is possible that there are worse choices than this book, but I have not personally had the misfortune to find one.