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Influence, New and Expanded: The Psychology of Persuasion Hardcover – May 4, 2021

4.7 4.7 out of 5 stars 5,583 ratings

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The foundational and wildly popular go-to resource for influence and persuasion—a renowned international bestseller, with over 5 million copies sold—now revised adding: new research, new insights, new examples, and online applications.

In the new edition of this highly acclaimed bestseller, Robert Cialdini—New York Times bestselling author of Pre-Suasion and the seminal expert in the fields of influence and persuasion—explains the psychology of why people say yes and how to apply these insights ethically in business and everyday settings. Using memorable stories and relatable examples, Cialdini makes this crucially important subject surprisingly easy. With Cialdini as a guide, you don’t have to be a scientist to learn how to use this science.

You’ll learn Cialdini’s Universal Principles of Influence, including new research and new uses so you can become an even more skilled persuader—and just as importantly, you’ll learn how to defend yourself against unethical influence attempts. You may think you know these principles, but without understanding their intricacies, you may be ceding their power to someone else.

Cialdini’s Principles of Persuasion:

  • Reciprocation
  • Commitment and Consistency
  • Social Proof 
  • Liking 
  • Authority
  • Scarcity
  • Unity, the newest principle for this edition

Understanding and applying the principles ethically is cost-free and deceptively easy. Backed by Dr. Cialdini’s 35 years of evidence-based, peer-reviewed scientific research—including a three-year field study on what leads people to change—Influence is a comprehensive guide to using these principles to move others in your direction.


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Editorial Reviews

Review

“Robert Cialdini has done the impossible: he has improved a masterpiece. The new version of Influence is a marvelously rich and engaging account of the subtle power that people exert on each other.” — Daniel Kahneman, Nobel Prize laureate and author of Thinking, Fast and Slow and Noise

“If there is only one book you’ll ever read, if there is only one expert whose advice you’ll trust, it should be this book and this author, Robert Cialdini.” — Angela Duckworth, author of Grit and founder and CEO of Character Lab

“This is the most important book ever written about the science of persuasion, and it just keeps getting better. I can’t imagine a more fascinating, more practical read.” — Adam Grant, New York Times bestselling author of Think Again and Originals and host of the TED podcast WorkLife

"Anyone who wants their abilities in communication or negotiation to be at their highest level has to read Robert Cialdini's book Influence. Your knowledge base is simply incomplete without it." — Chris Voss, author of the Wall Street Journal bestseller Never Split the Difference

Influence is now even more practical and powerful. The new principle of unity alone is a game changer. Bravo!” — BJ Fogg, Ph.D., founder of Stanford’s Behavior Design Lab

“The clouds have parted for everyone who wants to dent the universe. A new edition of what is already indispensable just got more so.” — Guy Kawasaki, chief evangelist of Canva and creator of the Remarkable People podcast

"In this update of his classic book, the world's most practical social psychologist shares his wisdom and reveals his charm. There's dynamite here. Please use what you learn with care!" — Richard Thaler, Nobel Prize laureate and author of Nudge and Misbehaving

“If you could read just one book on how to be more effective in business and life, I’d pick Influence. It’s a tour de force that Cialdini has somehow made more marvelous.” — Katy Milkman, professor at the Wharton School, host of the Choiceology podcast, and author of How to Change

“A phenomenal book! Whether you seek to boost sales, strike a better deal, or improve your relationships, Influence offers scienti?cally tested principles that can change your life.” — Daniel L. Shapiro, Ph.D., founder and director of the Harvard International Negotiation Program and author of Negotiating the Nonnegotiable

Influence richly deserves its status as the de?nitive book on the subject. I learned so much from this revised edition, and so will you.” — Tim Harford, author of The Data Detective (US)/How to Make the World Add Up (UK)

“Prepare to be dazzled. Bob Cialdini is the godfather of in?uence, and the original version of this book is already a classic. Whether you’re trying to in?uence or understand how others in?uence you, this book will show you how.” — Jonah Berger, professor at the Wharton School and author of Contagious and The Catalyst

“A remarkable effort and achievement. Influence remains the brilliantly written treatise on fundamental principles of human behavior, with the addition of a timely new principle.” — Jeffrey Pfeffer, Thomas D. Dee II Professor of Organizational Behavior at the Stanford Graduate School of Business and author of Power: Why Some People Have It—and Others Don’t

Influence is a modern business classic that has profoundly shaped the ?elds of marketing and psychology. Robert Cialdini’s new edition makes a brilliant book even better, with robust new insights and examples.” — Dorie Clark, author of Reinventing You and executive education faculty, Duke University Fuqua School of Business

“The new Influence is nothing short of a masterpiece. The writing is both timeless and worth reading immediately.” — Joe Polish, founder of Genius Network

Influence is a must-read for anyone who wants to understand the decision-making process. It is simply essential reading in the canon of psychology and behavioral ?nance.” — Barry Ritholtz, chairman and chief investment of?cer of Ritholtz Wealth Management

“Cialdini has made a classic even better. This updated edition of Influence af?rms its place as one of the most important books on business and behavior of the last ?fty years. The new additions are terri?c.”
Daniel H. Pink, author of When, Drive, and To Sell Is Human

"Influence is the only book I’ve assigned to my organizational behavior students at Stanford for the last twenty-?ve years. Students love it, and, years later, rave about how helpful it is has been throughout their careers. The new version is even more useful and nuanced— and even more fun to read." — Robert I. Sutton, professor at the Stanford Graduate School of Business and author of seven books, including New York Times bestsellers The No Asshole Rule and Good Boss, Bad Boss

“Like every psychologist I know (and like many thousands of others who are curious about how the world works), I got my start learning about persuasion with Bob Cialdini’s Influence. This revised edition builds so meaningfully on the worn ?rst edition sitting next to my desk—Influence will continue to clarify and inspire the art and science of persuasion for years to come.” — Betsy Levy Paluck, professor of psychology and public affairs,  deputy director of the Kahneman-Treisman Center for Behavioral Science and Public Policy, Princeton University

"Robert Cialdini is a pioneer in translating complex scientific work into a fun and digestible form that the rest of us can understand and benefit from. In this updated version of Influence, Cialdini updates what was already a powerhouse book with the latest, cutting edge research and new narratives to masterfully draw the reader in. Influence was always a must read and, now, it is even more so." — Annie Duke, author of Thinking in Bets and How to Decide

About the Author

Robert B. Cialdini, PhD is an award-winning behavioral scientist and author.  He is the president and CEO of Influence at Work, focusing on live and virtual keynotes, streaming and online corporate training.

In acknowledgement of his outstanding research achievements and contributions in behavioral science, Dr. Cialdini was elected to the American Academy of Arts & Sciences and the National Academy of Sciences. He has over 230 professional and scientific publications. Robert Cialdini is Regents' Professor Emeritus of Psychology and Marketing at Arizona State University.

Dr. Cialdini is known as the foundational expert in the science of influence and how to apply it ethically in business and elsewhere, and his Principles of Persuasion have become the cornerstone for any organization serious about increasing their effectiveness in sales, leadership, marketing, management and communication. He is a three-time New York Times bestselling author, with more than 5 million copies sold throughout the world. He is frequently referred to as the “Godfather of Influence.”

Product details

  • Publisher ‏ : ‎ Harper Business; Expanded edition (May 4, 2021)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 592 pages
  • ISBN-10 ‏ : ‎ 0062937650
  • ISBN-13 ‏ : ‎ 978-0062937650
  • Item Weight ‏ : ‎ 2.31 pounds
  • Dimensions ‏ : ‎ 6 x 1.43 x 9 inches
  • Customer Reviews:
    4.7 4.7 out of 5 stars 5,583 ratings

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Robert B. Cialdini
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Dr. Robert Cialdini, thought leader in the field of Influence, has spent his entire career conducting, testing, analyzing, and publishing peer-reviewed scientific research on what causes people to say “Yes” to requests. The results of his research, his ensuing articles, and his New York Times bestselling books have earned him an acclaimed reputation as a respected scientist and engaging storyteller.

Robert Cialdini’s books, including his New York Times Bestselling Influence and Pre-Suasion, have sold more than seven-million copies in 44 different languages.

Dr. Cialdini is known globally as the foundational expert in the science of influence and how to apply it ethically in business. His Principles of Persuasion have become a cornerstone for any organization serious about effectively increasing their influence. As a keynote speaker, Dr. Cialdini has earned a world-wide reputation for his ability to translate the science through valuable and memorable stories. These on-stage stories are both dramatic and indelible leading to long-term applications. Because of all of this, he is frequently regarded as “The Godfather of Influence”.

Dr Cialdini is Regents’ Professor Emeritus of Psychology and Marketing at Arizona State University. Dr. Cialdini received his PhD from University of North Carolina and post doctoral training from Columbia University. He holds honorary doctoral degrees (Doctor Honoris Causa) from Georgetown University, University of Social Sciences and Humanities in Wroclaw, Poland and University of Basil in Switzerland. He has held Visiting Scholar appointments at Ohio State University, the University of California, the Annenberg School of Communications, and the Graduate School of Business of Stanford University.

Dr. Cialdini is known globally as the foundational expert in the science of influence and how to apply it ethically in business. His Principles of Persuasion have become a cornerstone for any organization serious about effectively and ethically increasing their influence.

In acknowledgement of his outstanding research achievements and important contributions to world knowledge , Dr. Cialdini has been elected to the American Academy of Arts & Sciences and the National Academy of Sciences.

As a keynote speaker, Dr. Cialdini has earned a world-wide reputation for his ability to translate the science through valuable and memorable stories. These on-stage stories are both dramatic and indelible leading to long-term applications.

Because of all of this, Robert Cialdini is frequently regarded as “The Godfather of Influence”.

Customer reviews

4.7 out of 5 stars
5,583 global ratings

Customers say

Customers find the book insightful, informative, and valuable. They describe it as an academic read that teaches valuable lessons. Readers also say it's well-written and a must-read for almost anyone.

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76 customers mention "Information quality"76 positive0 negative

Customers find the book insightful, informative, and a masterpiece of knowledge backed by research. They say it teaches valuable lessons and is an academic read. Readers also mention the author uses a lot of examples and sources that support his points.

"...It’s a very academic read, which might be challenging for some, but it’s also one of the most interesting books I’ve ever read." Read more

"...fascinating book from a psychology and sociology aspect, but also a very useful and functional "training manual" to prep you to see beyond the sales..." Read more

"...Each new edition seems to have even more and better case studies and examples. I strongly recommend this book." Read more

"...There's great information on to influence as well as how we've all been influenced...." Read more

74 customers mention "Readability"67 positive7 negative

Customers find the book well-written, thought-provoking, and enjoyable. They say it's a must-read for almost anybody. Readers also mention the author is competent and funny.

"...read, which might be challenging for some, but it’s also one of the most interesting books I’ve ever read." Read more

"...It's a fascinating book from a psychology and sociology aspect, but also a very useful and functional "training manual" to prep you to see beyond..." Read more

"...It is authoritative. The writer is the world authority. It is well written with excellent case studies and examples that assist you to use what he..." Read more

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Top reviews from the United States

Reviewed in the United States on October 26, 2024
This book truly blew my mind. The most interesting parts revealed the types of influence I’ve been bombarded with my entire life without realizing it. The initial awareness was unsettling—not because of the book itself, but because of how pervasive these tactics are. Once I moved past the shock and discomfort, I was completely captivated. Now, I see these tactics everywhere and often point them out to my family.

As someone in sales, I initially bought this book hoping to improve my strategy. Instead, I found many of the methods to be largely unethical, and I no longer want to apply them knowingly to my career. I’ve come to accept that these tactics are part of the human experience, but I now pause to consider: Is this appropriate or manipulative? Thanks to this book, I feel like a better person—more aware of how culture constantly tries to influence me and more mindful of my own tendencies.

It’s a very academic read, which might be challenging for some, but it’s also one of the most interesting books I’ve ever read.
One person found this helpful
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Reviewed in the United States on August 7, 2024
I had a copy of this long ago, but lost it. Hence the new purchase. I wanted to re-read it. The author does a fantastic job of outlining the "click whirr" subconcious things people have in them, and how folks might try to take advantage of them. While the book is sort of geared towards sales and marketing folks that are trying to figure out what makes people "tick" in order to subconciously drive a sale or something, the author writes the book in a way to make it accessible to folks who just want to know these things and be aware of how they can be used against them by others. Once you read this book, you start listening and watching people interact with you differently. You start to pickup on the cues they use to try to get one of your subconcious "click whirr" autonomous functions to trigger. And, then, b/c you notice it, you can counteract it by conciously deciding to not go along with it when you might have subconciously done so in the past without this knowledge. I worked in marketing/sales analytics for almost a decade, and that's when I first read this book. And, I was able to see through all the marketing / sales pitches and what-not after doing so. It helped me realize I was dealing with predatory sales people, and walk away from awful deals they were trying to push me into. It helps you understand how they might prey upon you, so you have better awareness and defense to it. It's a fascinating book from a psychology and sociology aspect, but also a very useful and functional "training manual" to prep you to see beyond the sales pitches and protect yourself.
9 people found this helpful
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Reviewed in the United States on October 17, 2024
I have bought and read most editions of this book from when it was first published. It is authoritative. The writer is the world authority. It is well written with excellent case studies and examples that assist you to use what he is teaching. Each new edition seems to have even more and better case studies and examples. I strongly recommend this book.
Reviewed in the United States on May 4, 2023
This i really a fantastic book. I came across it by way of another book I was reading. There's great information on to influence as well as how we've all been influenced. There are all kinds of examples provided in the book, those from history as well as from the author's personal life experiences. My only issue with this book is there is lot of information and sometimes the chapters seem to drag on. Hence why I only gave 4 stars. I wish Amazon would implement the 1/2 star concept in it's customer review feature. In all honesty, the book deserves 4 1/2 stars. But overall, a must have for your library.
14 people found this helpful
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Reviewed in the United States on September 24, 2024
I really enjoyed listening to this book and learned so much great information. I may listen again to remember, then a third time to master the subject. I had an enjoyable time learning from the author. Robert B. Cialdini is now one of my favorite authors that I follow. I hope to read/listen to more of his great books. Thank you for sharing your creativity.
Reviewed in the United States on September 27, 2024
Excellent mix of the science and scenarios around the topic of Influence and Persuasion. The stories told offer a good mix of lab experiments combined with field observations. The 2nd to last to chapters felt tedious but overall this book was a funny and informative read. Great as a book on Selling.
One person found this helpful
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Reviewed in the United States on October 25, 2024
Its a great book for business. Seller was quick on time and packed well
Reviewed in the United States on October 30, 2024
The book helps the reader understand what influences us to make decisions, and how to responsibly use that information to increase our influence on others. On the other hand, it helps us identify when we are being influenced and why we respond the way we do to that influence. Great book.

Top reviews from other countries

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NadraPM
5.0 out of 5 stars Fun & Informative
Reviewed in Canada on September 9, 2024
The book presented the different levers of influence well, with clear explanations and plenty of examples to clarify as well as provide evidence to the power of each lever. Combine that with a author who’s never afraid to throw in a fun comment here in there and you have a book that’s equal parts informative and fun.
Fabio Paiva
5.0 out of 5 stars Excellent book.
Reviewed in Brazil on April 15, 2024
Every page we find valuable insights.
Oscar N
5.0 out of 5 stars Buen libro
Reviewed in Mexico on February 2, 2024
Buen libro
Vorsicht, Schultergurt kann reißen
5.0 out of 5 stars Spannende Einsichten!
Reviewed in Germany on November 6, 2024
Das Buch behandelt sehr interessante Ideen.
winsome thomas
5.0 out of 5 stars A very good read for everyone
Reviewed in India on October 25, 2024
This is reference book for Marketing and Sales people, counselors , teachers,
And every body, in general
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winsome thomas
5.0 out of 5 stars A very good read for everyone
Reviewed in India on October 25, 2024
This is reference book for Marketing and Sales people, counselors , teachers,
And every body, in general
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