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Influencer: The Power to Change Anything Hardcover – September 13, 2007
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“Far and away one of the best business books of the year.” (Hamilton Spectator)
From the Back Cover
Here's what some of the world's most influential people are saying about Influencer.
“AN INSTANT CLASSIC! Whether you're leading change or changing your life, this book delivers.”
-Stephen R. Covey, author of The 7 Habits of Highly Effective People
“Ideas can change the world-but only when coupled with influence-the ability to change hearts, minds and behavior. This book provides a practical approach to lead change and empower us all to make a difference or a change in society.”
-Muhammad Yunus, 2006 Nobel Peace Prize Winner
“Influencing human behavior is one of the most difficult challenges faced by leaders. This book provides powerful insight into how to make behavior change that will last.”
-Sidney Taurel, chairman & chief executive officer, Eli Lilly and Company
“If you are truly motivated to make productive changes in your life, don't put down this book until you reach the last page. Whether dealing with a recalcitrant teen, doggedly resistant co-workers, or a personal frustration that 'no one ever wants to hear my view,' Influencer can help guide in making the changes that put you in the driver's seat.”
-Deborah Norville, anchor of “Inside Edition” and bestselling author
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Top Customer Reviews
The book is a beautifully crafted weaving together of researched principles regarding Influence and Change, highlighted with gripping vignettes that show examples of how these principles have been applied successful, or misapplied unsuccessfully. The stories make this book breathe.
One of the first and best examples is the story of how an employee at Danny Meyer's Gramercy Tavern in New York City noticed that a female patron was distraught as she entered the restaurant. She had inadvertently left her cell phone and purse in the a. She was in a panic. She did not know whom she was supposed to meet, how she would pay for her meal, or how to retrieve her lost belongings. The host immediately went into superhero mode, helping her to find the group she was to join, assuring her that paying for the meal was the least of his concern. He then asked her for her cell phone number, found someone to man the host desk, and went into problem-solving mode. He spent over 30 minutes calling the woman's cell phone, finally reaching the cab driver, who by this time was far away in the Bronx. The Gramercy employee offered to take a cab uptown to meet the driver half way. He did so, retrieved the lost purse and cell phone, and returned to the restaurant before the woman and her group had finished their meals.
Throughout subsequent chapters, the authors point out specific steps that Mr. Meyer had taken along the way to create an ethos and culture in which this kind of extraordinary customer service is expected to be offered by every employee. This book is not only valuable for business leaders and owners, it also contains many examples of how individuals have applied the principles of influence within families and personal relationships.
I look forward to continuing to learn to apply these principles in my own career and life, and look forward to continue recommending this gem to others.
As someone who has struggled with addictions in the past, I know this prayer all to well. The book “Influencer: The Power to Change Anything,” puts this thinking/belief into question and is very much in line with what I have come to believe (after significant amounts of therapy). You have much more control to influence yourself, family and community then you think.
Whether you are a CEO, parent, president of a country, teacher, ScrumMaster or anyone in a position that requires influencing, in my opinion, this book is worth the time to read and start putting the strategies into application. It has some amazing stories that are woven throughout the book. These stories highlight the strategies for influencing people and how it has worked in the most challenging of situations.
For more details - http://anagilemind.net/2015/03/04/review-of-influencer-the-power-to-change-anything/