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Information Architecture: For the Web and Beyond 4th Edition

4.5 4.5 out of 5 stars 323 ratings

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Information architecture (IA) is far more challenging―and necessary―than ever. With the glut of information available today, anything your organization wants to share should be easy to find, navigate, and understand. But the experience you provide has to be familiar and coherent across multiple interaction channels, from the Web to smartphones, smartwatches, and beyond.

To guide you through this broad ecosystem, this popular guide―now in its fourth edition―provides essential concepts, methods, and techniques for digital design that have withstood the test of time. UX designers, product managers, developers, and anyone involved in digital design will learn how to create semantic structures that will help people engage with your message.

This book includes:

  • An overview of IA and the problems it solves for creating effective digital products and services
  • A deep dive into IA components, including organization, labeling, navigation, search, and metadata
  • Processes and methods that take you from research to strategy, design, and IA implementation

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From the brand


From the Publisher

Information Architecture, polar bear

Audience for This Book

Who do we hope to reach with this fourth edition of the polar bear book? Because we assume that any interactive product contains information, this book is for anyone who’s responsible for defining how interactive products and services work: user experience designers, product managers, developers, and more. The job titles don’t really matter; what matters is that your work results in products and services that are interactive, information dense, and used by at least one person besides yourself. Previous editions of the book delved into the subject of information architecture as a career path. We have eschewed these discussions in the fourth edition in favor of treating information architecture as an area of practice. You do not need to have the words “information architect” on your business card in order to benefit from the ideas in this book.

Information Architecture, polar bear

Organization of This Book

This book is divided into 3 parts and 13 chapters, progressing from abstract fundamental concepts to processes, tools, and techniques you can use to put them into practice. It breaks down as follows.

  • Part I, “Introducing Information Architecture,” provides an overview of information architecture for those new to the field and experienced practitioners alike.
  • Part II, “Basic Principles of Information Architecture,” presents the fundamental components of an architecture, illustrating the interconnected nature of these systems.
  • Part III, “Getting Information Architecture Done,” covers the conceptual tools, techniques, and methods to take you from research to strategy & design to implementation of an information architecture.

Editorial Reviews

About the Author

Lou Rosenfeld is an independent information architecture consultant. He has been instrumental in helping establish the field of information architecture, and in articulating the role and value of librarianship within the field. Lou played a leading role in organizing and programming the first three information architecture conferences (both ASIS&T Summits and IA 2000). He also presents and moderates at such venues as CHI, COMDEX, Intranets, and the web design conferences produced by Miller Freeman, C|net and Thunder Lizard. He teaches tutorials as part of the Nielsen Norman Group User Experience Conference.

Peter Morville is president of Semantic Studios, an information architecture, user experience, and findability consultancy. Since 1994, he has advised such clients as AT&T, Harvard, IBM, the Library of Congress, Microsoft, the National Cancer Institute, Vodafone, and the Weather Channel. Peter is best known as a founding father of information architecture, having co-authored the field's best-selling book, Information Architecture for the World Wide Web. Peter has served on the faculty at the University of Michigan's School of Information and on the advisory board of the Information Architecture Institute. He delivers keynotes and seminars at international events, and his work has been featured in major publications including Business Week, The Economist, Fortune, and The Wall Street Journal. You can contact Peter Morville by email (morville@semanticstudios.com). You can also find him online at semanticstudios.com, findability.org, and searchpatterns.org.

Jorge is an information architect with 20 years of experience designing digital products and services. He is a partner in Futuredraft, a digital design consultancy based in Oakland, CA, and has served the global UX community as president and director of the Information Architecture Institute and as managing editor of Boxes and Arrows magazine.

Product details

  • Publisher ‏ : ‎ O'Reilly Media; 4th edition (November 10, 2015)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 483 pages
  • ISBN-10 ‏ : ‎ 1491911689
  • ISBN-13 ‏ : ‎ 978-1491911686
  • Item Weight ‏ : ‎ 1.47 pounds
  • Dimensions ‏ : ‎ 5.91 x 0.59 x 9.84 inches
  • Customer Reviews:
    4.5 4.5 out of 5 stars 323 ratings

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4.5 out of 5 stars
323 global ratings

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Customers say

Customers find the book provides a clear and well-written overview of information architecture. They describe it as a good, comprehensive reference for all skill levels. The content covers concepts, practical practices, and approaches.

AI-generated from the text of customer reviews

11 customers mention "Content quality"11 positive0 negative

Customers find the book's content clear and well-written. They say it provides a solid foundation on content strategy, UX design, and web design. The book is recommended for all skill levels and provides a clear understanding of key frameworks and terminology.

"...organize our documentation better and make it more accessible - we have a shared drive where files are hidden in 6 levels of folders, and people are..." Read more

"The content is really good and important to understand how to organize information to users on UX design...." Read more

"A great book that provides a clear foundation around the key frameworks and terminology. Worth having on the bookshelf as a reference." Read more

"Great book! Heavy loaded with great content and structuring concepts as well as practical practices and approaches...." Read more

5 customers mention "Book value"5 positive0 negative

Customers find the book useful and a good reference.

"A great book that provides a clear foundation around the key frameworks and terminology. Worth having on the bookshelf as a reference." Read more

"Great book! Heavy loaded with great content and structuring concepts as well as practical practices and approaches...." Read more

"Great book, much more than I spected" Read more

"good book!..." Read more

5 customers mention "Information quality"5 positive0 negative

Customers find the book provides a good primer on information architecture with great information about why information matters. They appreciate the comprehensive content, practical practices, and approaches. The book is easy to follow, with great examples and structuring concepts. It's considered one of the better UX and IA materials.

"...with great content and structuring concepts as well as practical practices and approaches. Def one of the better UX and IA material...." Read more

"...to improve the AI in websites, I've read this book a week, its very useful and I recommend 100% for the web designers." Read more

"Content is easy to follow on a very complex topic." Read more

"Great primer on information architecture. The first few chapters will give you the foundation you need." Read more

Good content for UX Design
5 out of 5 stars
Good content for UX Design
The content is really good and important to understand how to organize information to users on UX design. The book is a little bit big, around 470 pages.The condition that came is really nice, I was hoping less because was tagged like "Aceptable" condition, but is in really good condition.A good buy! :)
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Top reviews from the United States

  • Reviewed in the United States on June 28, 2022
    I read the first edition, which helped me tremendously when I was thrown into a Knowledge Management role 10 years ago. I'm so glad I am revisiting now. The updates are tremendously helpful. In my mind, a "must read" for anybody who is asked to
    - build out an Intranet - because SharePoint or something similar is already available (used for file sharing), and it's easy, right? How do you now create something robust where users find what they are looking for?
    - go from developing software that deals with data entered by users and that is stored in a database to designing software that can "also" deal with content such as text on page, files, links, and all that other "stuff"
    - organize our documentation better and make it more accessible - we have a shared drive where files are hidden in 6 levels of folders, and people are struggling to find what they are looking for
    - go from "training" to a more comprehensive "learning" ecosystem - where courses are complemented with job aides, articles, and other content that now needs to be curated and presented in a learner-friendly way
    One person found this helpful
    Report
  • Reviewed in the United States on October 5, 2022
    The content is really good and important to understand how to organize information to users on UX design. The book is a little bit big, around 470 pages.

    The condition that came is really nice, I was hoping less because was tagged like "Aceptable" condition, but is in really good condition.

    A good buy! :)
    Customer image
    Rey
    5.0 out of 5 stars Good content for UX Design
    Reviewed in the United States on October 5, 2022
    The content is really good and important to understand how to organize information to users on UX design. The book is a little bit big, around 470 pages.

    The condition that came is really nice, I was hoping less because was tagged like "Aceptable" condition, but is in really good condition.

    A good buy! :)
    Images in this review
    Customer image Customer image Customer image
    Customer imageCustomer imageCustomer image
    2 people found this helpful
    Report
  • Reviewed in the United States on September 4, 2017
    A great book that provides a clear foundation around the key frameworks and terminology. Worth having on the bookshelf as a reference.
    One person found this helpful
    Report
  • Reviewed in the United States on May 6, 2019
    Great book! Heavy loaded with great content and structuring concepts as well as practical practices and approaches. Def one of the better UX and IA material. You'll find your self referring to this book many times.
    2 people found this helpful
    Report
  • Reviewed in the United States on August 8, 2020
    The classic polar bear book! I was late to read this, but was delightfully surprised at the modern nature of the 4th edition's content. It was fun to read the author's commentary on the evolution of the field of IA and I was able to fill in some big knowledge gaps on content in UX from classic sitemaps, search semantics, and even reports to the client. The parts on research are shallow (intended), but otherwise I would recommend this as a solid foundational read on content strategy.
  • Reviewed in the United States on February 19, 2018
    It would be interesting hearing how this book is rated by students. This book reminds me of its origins, written by consultants who have learned best practices and would like to share their experience with other practitioners. And that is why I gave it 5 stars. I would not think this book could be used in an introduction to information architecture. Especially after graduating in computer science.
    This book is much more for practitioners on their first project or wanting to improve their existing methodology with new ideas. I found the book to follow exactly the process we have on my first project. Even anticipating the same questions I asked regarding waterfall versus agile. The whole book betrays the author's as experienced practitioners. And that is a good thing.
    Initially, I hesitated to purchase the book thinking it would be too focused on e-commerce sites, and I am working on a government intranet site with records management. However, the steps to developing a successful IA were presented in an industry agnostic perspective. Examples were taken from both government and public corporation websites.
    23 people found this helpful
    Report
  • Reviewed in the United States on August 17, 2019
    I understood the fundamentals to improve the AI in websites, I've read this book a week, its very useful and I recommend 100% for the web designers.
  • Reviewed in the United States on July 31, 2016
    Pretty great book about information architecture. If you build websites and don't know what information architecture is, I'd recommend reading it.
    3 people found this helpful
    Report

Top reviews from other countries

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  • Amazon Customer
    5.0 out of 5 stars Information Architecture: For the Web and Beyond
    Reviewed in Brazil on November 6, 2024
    Um classico
  • mario gutierrez
    5.0 out of 5 stars Recomendado para quien esté interesade en organización, análisis y estructuración de información
    Reviewed in Mexico on August 5, 2024
    Este libro es un must para entender la lógica de las estructuras de información al momento de pensar en buscadores, filtros, sistemas de etiquetado.
    Yo hago UX y me está siendo muy util para considerar pruebas de usabilidad, propuestas de rediseño, lógica de negocios, etc. en la ecommerce donde trabajo.
  • Beigs
    5.0 out of 5 stars Everything you need to know for the basics of IA
    Reviewed in Canada on November 27, 2021
    Wonderfully written - I find the fourth edition easier to read than the third. The information is written less for specific examples and more on theory that will age well considering how quickly technology changes.
  • Kléber Germán
    5.0 out of 5 stars Es genial.
    Reviewed in Spain on March 13, 2021
    La universidad nos lo dio en digital y en español, pero he decidido comprarlo en inglés y no me arrepiento (aún hehe).
  • nico faccenda
    5.0 out of 5 stars punto di riferimento
    Reviewed in Italy on October 2, 2017
    Quale che sia il nostro lavoro questo libro aiuta a comprendere quasi tutti gli aspetti relativi alla gestione delle informazioni. La lettura è molto lunga ed articolata ma è una fatica che vale la pena di affrontare.