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Information-Driven Business: How to Manage Data and Information for Maximum Advantage Hardcover – August 23, 2010
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From the Inside Flap
How to Manage Data and Information for Maximum Advantage
"The question that any organization needs to ask itself is whether it is using information to create the most dynamic, responsive, and adaptable enterprise possible or is it using information to satisfy the need for power by a privileged few?"
from Information-Driven Business: How to Manage Data and Information for Maximum Advantage
Managing information has become as vital to a business as managing financial information is to its accounting functions. With information pervading every aspect of your organizationfrom reporting and marketing to product development and resource allocationit only makes sense for your business to turn its data into functional knowledge that powers revenues, manages costs, and achieves a consistent level of profitability.
Drawing from techniques that author Robert Hillard has applied in some of the world's largest companies and government departments, Information-Driven Business reveals how business leaders can more effectively govern, manage, and exploit their company's most important asset: information.
Authoritative guidance is provided on the Internet's role in creating our information economy; measuring the quantity and usability of information; the goals of information governance; describing structured data; the role of master data management; and defining an enterprise information architecture.
In almost every organization, executives and even technology professionals are increasingly being made accountable for the mountains of data that exist in databases, file systems, and other repositories. Information-Driven Business helps your business become information-centric and attain significant benefits as a result.
How wisely or poorly your organization manages its information will drive its success or failure. Realize the greatest possible value for your business with the solid guidance found in Information-Driven Business. Its easy-to-apply techniques show you how to pragmatically apply it to real business problems, with practically instant results.
From the Back Cover
Praise for Information-Driven Business How to Manage Data and Information for Maximum Advantage
"Robert Hillard gets it! The sheer quantity of information that is descending upon our organizations means that we can't just 'wing it' when it comes to managing information. The strategic imperative to manage information effectively is now irreversiblewith devastating consequences for those who assume it is otherwise. The book provides you with a thorough understanding of how to find, control, and optimize your information assets."
Atle Skjekkeland, Vice President, The Association for Information and Image Management (AIIM)
"Information-Driven Business takes a highly complex subject like information theory and makes it far more accessible for the general reader. It is truly a call to action for an effective transition to the new information economy. If you are a student preparing to join the workforce, a seasoned information management professional, or an executive looking to make your business thrive through better information, you'll benefit from Hillard's innovative thinking and pragmatic recommendations."
Sean McClowry, Senior Vice President, Knowledge Management, Global Carbon Capture and Storage Institute
"The book brilliantly combines a broad historical view of information management foundations with cutting-edge advances in information governance, including the notion of Economic Value of Information the author pioneered. Information governance metrics: what are they? The book provides some unique answers to this very important question. This is a great book for business executives, information technology professionals, and others who want to better understand the role of information in our society and for the corporate world."
Lawrence Dubov, PhD, coauthor of Master Data Management and Customer Data Integration for a Global Enterprise
Information doesn't just tell you about your business.
It is your business.
As data becomes more and more prevalent in businesses, leaders must find ways to leverage this asset. Even businesses that are traditionally associated with manufacturing products are increasingly concerned with maintaining their intellectual property.
Information-Driven Business helps you understand this change and find the hidden value in your data. Author and information management leader Robert Hillard explains the techniques your business can apply immediately and provides the foundation on which analytical and data-rich organizations can be created.
Innovative and revealing, this essential book unveils how you can more effectively govern, manage, and exploit your company's most important asset, information, with workable solutions to real business problemsand virtually instant benefits.
Top customer reviews
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This is a college textbook, plain and simple. It does not connect to the real world. Even worse, the chapters are disjoined. It's like a collection of scattered topics.
This is a very bad book with a very misleading title!!! Avoid this book!
The book brilliantly combines a broad historical view of information management foundations with cutting edge nowadays advances in Information Governance including the notion of Economic Value of Information the author pioneered. The book is a great source for business executives, information technology professionals and others who want to better understand the role of information in our society and for the corporate world. I am sure the book can be beneficially used as a text book for students for classes aiming at the foundational concepts in information management.
The book covers modern strategic foundations of information management including data modeling, applications of information entropy, the role of information governance, information as a valuable asset, data quality, layers of enterprise information, master data management, and others
The book provides some very useful tactical pieces of information useful for professionals looking to justify corporate investments in information centric initiatives. For instance, the book provides rule of thumb estimates for information assets expressed in percentage of the market value of the enterprise. The author gets to specifics on what it means to measure information as an asset with the level of detail unlikely to find in other books.
Some rules articulated in Chapter 12 are profound and need to be understood by practitioners implementing master data management solutions. Among them is the following rule: "The most important thing is that any technology solution to Master Data does not permit overwrites, rather all changes are tracked." Indeed, this statement is profound and should drive some key solution design decisions for master data management.
Chapter 13 talks about information quality. The author provides very good insights into the current state of information quality measures and provides actionable recommendations on this very important and in the same time tricky matter.
I highly recommend this book!
The book offers an effective synthesis of historical foundation of information management and contemporary information management topics that include broad discussion on Enterprise Information Management, with the focus on advanced data modeling, principles of information entropy that the author applies to information governance and data quality.
I found especially interesting discussions on information as a valuable asset, layers or taxonomy of enterprise information, master data management, and an in-depth discussion on the advanced and original topic of Economic Value of Information.
Clearly, the way the book descrribes these topics shows that the author not only pioneered the notion of EVI but sucessfully apllied its concepts in practice.
The book provides not just a strategic view of information management but also effective tactical views and recommendations on how to engage, justify and manage enterprise-wide information centric initiatives, including practical expereince-based recommendations on how to estimate the value of information assets, offering much more than simply a high level recommendations. In fact, the level of details found in this book is what put this book apart from other works on this extremely important topic.
The book offers both theoretical and practical set of rules that apply to overall information management as well to some very advanced information management topics such as Master Data Management, information governanace and information quality.
The latter topic includes not only an overview of teh current state of the art in data quality but also provides actionable, practice-proven recommendations on how to address this complicated issue.
The book is a must-read for a broad audience of information management and business professionals including executives, practitioners, educators and others who want to and/or need to better understand the role of information in our personal, social and business life. I highly recommend this book!