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Information, Technology, and Innovation: Resources for Growth in a Connected World Hardcover – April 10, 2012
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From the Inside Flap
Incredibly rapid innovation is a hallmark of our time. The social media discount site Groupon went from revenues of $33 million in 2009 to $760 million in 2010. Facebook has crossed 800 million users since its launch in a dorm room seven years ago. Kivathe online lending platformfunded $200 million in microloans to people around the world in less than six years. While these types of organizations and achievements were inconceivable only a decade ago, many other corporate giants have either lost their competitive foothold or completely closed shop. Information, Technology, and Innovation provides you with the tools and knowledge to survive the shifting sands of today's rapidly changing business models.
Author and IT strategist John Jordan examines basic principles underlying technology, management, and economics to show how rapid innovation is reinventing competition in today's fast-paced global marketplace. Addressing the many ways in which IT has drastically altered the business landscape over the past forty yearsthe personal computer, the Internet, GPS, cell phones, and smartphonesInformation, Technology, and Innovation reviews the consequences of our technological revolution and shows how to move forward by incorporating these traits into new innovations.
By examining several recently displaced industries, Information, Technology, and Innovation reveals a variety of ways that technology innovation can translate into a mix of threats to established patterns of business behavior, as well as opportunities, including:
The Music Industry: How at least a dozen changes to the music industry business modelincluding MTV and the surge of mega-retailershelped set the stage for the disruptive threat from Napster
Newspapers: Was Google the sole culprit in the demise of news readership and will the increase of tablet users help re-energize the business?
Health Care: How Wal-Mart, CVS, and Walgreens are placing clinics in selected pharmacies to address routine matters that would often otherwise require an emergency room visit
Information, Technology, and Innovation also discusses the various technologies you can use as building blocks to move your business forward and concludes with five broad areas of rapid change in the foreseeable future.
The ways people behave, relate to each other, and organize themselves to work are changing at warp speed. Information, Technology, and Innovation shows you how to make sense of today's rapid changes by moving beyond a mindset of optimization. Instead, the wealth of technological and organizational changes is the starting point for tomorrow's business transformations.
From the Back Cover
Change has never happened so fast.
How can individuals and organizations respond?
Technology is changing the fundamentals of how we do business, but few organizations can meet the challenge of innovating and executing at this speed. Familiar leaders like Amazon, Apple, eBay, Facebook, and Google make up a short list; benchmarking them is not an option for most companies. Instead, Information, Technology, and Innovation shows you how to think more broadly and see deeper patterns in order to take advantage of the many emerging capabilities that will transform your business.
Exploring the intersection of our connecting technologies and our institutions, and the changes that come to business as a result, author John Jordan—a clinical professor and expert in IT strategy—ties technology to the business and social environment in an approachable, informed manner, covering a broad range of topics including:
The "Net" generation
Behavioral and information economics
Security and risk
The many implications of power laws for business
Crowdsourcing and other organizational innovations
Mobile phone industry impact
Location, mobility, and identity
Cloud computing and the enterprise
Seven case studies review how emerging technology has disrupted long-standing business models in data and communications, software, music, news, health care, retail, and real estate. Plus, each chapter concludes with a "Looking Ahead" section, laying out potential obstacles you may face along the way, strategies to overcome them, and opportunities that await you.
A must-read for investors, managers, and executives, Information, Technology, and Innovation helps you better anticipate and capitalize on the powerful technology changes that define our interconnected world.
Top customer reviews
The ideas and case studies Jordan relates are memorable enough for good story telling, - the best way to win support with new enterprise initiatives. Unlike many management books- it reads more like good non-fiction - or even good fiction.
Just peruse the table of contents -- it is a comprehensive reference for executives, not only technologists, to understand connected, complex innovation and what lies ahead.
Dr. Jordan covers the whole world of technology and the incredible rate of change in a great read that unlocks the keys of where tech is going and why.
He covers hundreds of examples -- businesses and industries that are being blown away and startups and technology that start in a garage and remake our world. From handhelds to GPS to gaming to Nation State warfare to Venture Capital, the book gives you insight into how all these area are changing and you only have to read one book rather than the 20,000 or so sources he must have referenced. Excellent!
For example, how can Wal-Mart, CVS, and Walgreens solve the nation's health care problems with simple clinics that are cheap and practical and successful and insured, thus ending emergency room over crowding and delivering medical help to people who need it at very low prices - Check out page 216.
How do checklists, like those used by pilots, radically improve medicine -- p 218.
Usability is key to technology adoption - page 79.
The history of innovation - Chapter 8 -- very complete and very brief in just 8 pages!
From software as a service to brief text messages that were actually designed with the initial use of the telegraph and we would recognize in an cell phone SMS text message today, you will find something insightful and help on each page -- and THAT is pretty stunning.
It's also a great read, with a concise but entertaining prose style and a mind that constantly zooms in on a complex subject and zooms out again to make connections across a wide range of disciplines and spheres of social life.
Unlike most business writers, Jordan has a fluid, easy manner that commingles deep analysis with interesting references to poets and artists, scientists and seers, businessmen and revolutionaries. Jordan quotes the poet Jane Kenyon, skillfully weaves in an analysis of Marx, Veblen and Daniel Bell, and makes interesting use of a wide range of unusual examples such as David Bowie's asset-backed security using revenue from his records as collateral and the behavioral finance theories of equity strategist Michael Mauboussin. The book is a jewel box of insights and fresh views.
Especially valuable is the way the book is organized, in four sections that go from the most fundamental and profound insights about the nature and uniqueness of this non-physical, "cognitive" revolution ("Foundations") and its impact on big areas of social life ("Work and Organization") to more specialized, business-related topics ("Business Model Disruption" and "Technology Landscapes") and finally to the most interesting section of all, "Some Big Questions" about identity and privacy, relationships, space and "virtuality," conflict and war, and innovation generally.
This is also a superb reference book for anyone interested in business or social change generally. Highly recommended.
As an early fan of futurist George Gilder, I was pleased to see the book begin with the "second half of the chessboard" story. Further insight into the book can be divined from its five sections: Foundations, Work and Organization, Business Model Disruption, Technology Landscapes, and Some Big Questions.
Many will agree that our economy moved from industrial to automation with the transistor invention. This book helps support the important notion that we are now transforming from automation to a subsequent economy. In particular, leaders and educators should pay heed to Dr. Jordan's "some big questions" section. Here Dr. Jordan summarizes implications ranging from identity and privacy, to innovation.