The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity 1st Edition

4.4 out of 5 stars 196 ratings
ISBN-13: 978-0672326141
ISBN-10: 9780672326141
Why is ISBN important?
ISBN
This bar-code number lets you verify that you're getting exactly the right version or edition of a book. The 13-digit and 10-digit formats both work.
Scan an ISBN with your phone
Use the Amazon App to scan ISBNs and compare prices.
Have one to sell?
<Embed>
Used: Acceptable | Details
Sold by mud creek
Condition: Used: Acceptable
Comment: Cover and spine are good. Contains used stickers. Pages contain writing and underlining.
Access codes and supplements are not guaranteed with used items.
33 Used from $6.02
FREE Shipping on your first order. Details
In Stock.
Ships from and sold by Amazon.com.
Available at a lower price from other sellers that may not offer free Prime shipping.
Arrives: Aug 12 - 15 Details
Fastest delivery: Tuesday, Aug 11 Details
List Price: $39.99
Save: $8.85 (22%)
23 New from $30.37
& FREE Shipping. Details

The Inmates Are Running t... has been added to your Cart

Available at a lower price from other sellers that may not offer free Prime shipping.

Amazon First Reads | Editors' picks at exclusive prices
click to open popover

Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required.

  • Apple
    Apple
  • Android
    Android
  • Windows Phone
    Windows Phone
  • Click here to download from Amazon appstore
    Android

To get the free app, enter your mobile phone number.

kcpAppSendButton

Frequently bought together

  • The Inmates Are Running the Asylum: Why High Tech Products Drive Us Crazy and How to Restore the Sanity
  • +
  • The Design of Everyday Things: Revised and Expanded Edition
  • +
  • Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (3rd Edition) (Voices That Matter)
Total price: $72.45
Buy the selected items together

Special offers and product promotions

Editorial Reviews

Amazon.com Review

The recurring metaphor in The Inmates are Running the Asylum is that of the dancing bear--the circus bear that shuffles clumsily for the amusement of the audience. Such bears, says author Alan Cooper, don't dance well, as everyone at the circus can see. What amazes the crowd is that the bear dances at all. Cooper argues that technology (videocassette recorders, car alarms, most software applications for personal computers) consists largely of dancing bears--pieces that work, but not at all well. He goes on to say that this is more often than not the fault of poorly designed user interfaces, and he makes a good argument that way too many devices (perhaps as a result of the designers' subconscious wish to bully the people who tormented them as children) ask too much of their users. Too many systems (like the famous unprogrammable VCR) make their users feel stupid when they can't get the job done.

Cooper, who designed Visual Basic (the programming environment Microsoft promotes for the purpose of creating good user interfaces), indulges in too much name-dropping and self-congratulation (Cooper attributes the quote, "How did you do that?" to Microsoft chairman Bill Gates, upon looking at one of Cooper's creations)--but this appears to be de rigueur in books about the software industry. But those asides are minor. More valuable is the discourse about software design and implementation ("[O]bject orientation divides the 1000-brick tower into 10 100-brick towers."). Read this book for an idea of what's wrong with UI design. --David Wall

Topics covered: User interfaces--good ones and bad ones--and where they come from. Also, how to improve the ones you create.

From the Back Cover

Imagine, at a terrifyingly aggressive rate, everything you regularly use is being equipped with computer technology. Think about your phone, cameras, cars-everything-being automated and programmed by people who in their rush to accept the many benefits of the silicon chip, have abdicated their responsibility to make these products easy to use. "The Inmates Are Running the Asylum" argues that the business executives who make the decisions to develop these products are not the ones in control of the technology used to create them. Insightful and entertaining, "The Inmates Are Running the Asylum" uses the author's experiences in corporate America to illustrate how talented people continuously design bad software-based products and why we need technology to work the way average people think. Somewhere out there is a happy medium that makes these types of products both user and bottom-line friendly; this book discusses why we need to quickly find that medium.


Product details

Customer reviews

4.4 out of 5 stars
4.4 out of 5
196 customer ratings
How does Amazon calculate star ratings?
Reviewed in the United States on April 17, 2013
Verified Purchase
10 people found this helpful
Comment Report abuse
Reviewed in the United States on June 9, 2020
Verified Purchase
Reviewed in the United States on January 2, 2014
Verified Purchase
4 people found this helpful
Comment Report abuse
Reviewed in the United States on January 3, 2018
Verified Purchase
2 people found this helpful
Comment Report abuse
Reviewed in the United States on May 2, 1999
Verified Purchase
8 people found this helpful
Comment Report abuse

Top international reviews

Kat
5.0 out of 5 stars I love this book
Reviewed in the United Kingdom on February 9, 2018
Verified Purchase
2 people found this helpful
Sending feedback...
Thank you for your feedback.
Report abuse
Pascoe
2.0 out of 5 stars Excellent information aggressively presented
Reviewed in the United Kingdom on October 22, 2005
Verified Purchase
9 people found this helpful
Sending feedback...
Thank you for your feedback.
Report abuse
James Christie
4.0 out of 5 stars Important lessons for software engineers
Reviewed in the United Kingdom on February 20, 2007
Verified Purchase
One person found this helpful
Sending feedback...
Thank you for your feedback.
Report abuse
Chas Newport (NRTFM)
2.0 out of 5 stars I can save you some time here..
Reviewed in the United Kingdom on February 2, 2004
Verified Purchase
10 people found this helpful
Sending feedback...
Thank you for your feedback.
Report abuse
iAPX
5.0 out of 5 stars A must-read for Web designers, Developers, Product Owners, Project Managers and Managers!
Reviewed in Canada on March 6, 2016
Verified Purchase
Sending feedback...
Thank you for your feedback.
Report abuse
Benedict Carey
1.0 out of 5 stars Deeply flawed - aimed at those outside the industry
Reviewed in the United Kingdom on September 12, 2002
Verified Purchase
48 people found this helpful
Sending feedback...
Thank you for your feedback.
Report abuse
Gord McKenna
2.0 out of 5 stars Writen for managers of computer programmers
Reviewed in Canada on August 7, 2010
Verified Purchase
2 people found this helpful
Sending feedback...
Thank you for your feedback.
Report abuse
Girish B
3.0 out of 5 stars Design, but quite repetitive!
Reviewed in India on October 1, 2018
Verified Purchase
Sending feedback...
Thank you for your feedback.
Report abuse
Carlo Beschi
5.0 out of 5 stars the inmates are (still) running the asylum ...?
Reviewed in Italy on October 17, 2013
Verified Purchase
One person found this helpful
Sending feedback...
Thank you for your feedback.
Report abuse
Guy
5.0 out of 5 stars Insightful. A must read for all software development team.
Reviewed in Canada on February 12, 2018
Verified Purchase
Sending feedback...
Thank you for your feedback.
Report abuse
JB
1.0 out of 5 stars Repetitive and outdated
Reviewed in Germany on August 29, 2015
Verified Purchase
Sending feedback...
Thank you for your feedback.
Report abuse
C. Rouge
5.0 out of 5 stars Lecture essentielle pour qui travaille dans la conception et le développement d'applis numériques
Reviewed in France on October 20, 2008
Verified Purchase
4 people found this helpful
Sending feedback...
Thank you for your feedback.
Report abuse
M. Mallia
5.0 out of 5 stars Great book!
Reviewed in the United Kingdom on December 30, 2010
Verified Purchase
Sending feedback...
Thank you for your feedback.
Report abuse
A K SINHA
5.0 out of 5 stars Describes my pain
Reviewed in India on November 25, 2016
Verified Purchase
Sending feedback...
Thank you for your feedback.
Report abuse
Customer
5.0 out of 5 stars Like it
Reviewed in the United Kingdom on December 25, 2018
Verified Purchase
Sending feedback...
Thank you for your feedback.
Report abuse