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The Innkeepers

Sara Paxton (Actor), Kelly McGillis (Actor), Ti West (Director) Rated:

Format: DVD

753 ratings

IMDb5.5/10.0

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Genre	Horror/Supernatural
Format	Multiple Formats, Color, NTSC, Widescreen
Contributor	Sara Paxton, Kelly McGillis, Pat Healy, Ti West
Language	English
Runtime	1 hour and 41 minutes

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Product Description

After over one hundred years of service, The Yankee Pedlar Inn is shutting its doors for good. The last remaining employees - Claire (Sara Paxton) and Luke (Pat Healy)- are determined to uncover proof of what many believe to be one of New England's most haunted hotels. As the Inn s final days draw near, odd guests check in as the pair of minimum wage ghost hunters begin to experience strange and alarming events that may ultimately cause them to be mere footnotes in the hotel s long unexplained history.

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At a time when the horror genre seems to consist solely of cheap jump scares and MacGyverish torture contraptions, writer-director-editor Ti West's The House of the Devil proved a pleasant anomaly: a slow-building '70s throwback which understood that the process of getting spooked is at least half the fun. The Innkeepers, West's follow-up, winningly continues the retro streak, doling out the murk and gloom by steadily escalating degrees, anchored by Sara Paxton's wonderfully appealing mope of a lead performance. Kicking off with a knowingly chintzy Internet gag, the story follows a pair of bored clerks (Paxton and Pat Healy) working at a rickety Victorian inn during its last few days of business. Taking advantage of the lack of guests, the not-so-dynamic duo begin investigating the building's reputation for housing things that go bump in the night. After a boozy psychic (Kelly McGillis) checks in, however, the once-quaint creaks and moans become terrifyingly tangible. West makes smashing use of his confined location, patiently holding shots for several beats past comfortable and slowly venturing into cobwebby hallways until the goose bumps come marching in. Unfortunately, when it finally comes time to go for broke, The Innkeepers falters a bit, delivering a resolution that, while eerie, has a hard time measuring up to the anticipation generated by the fantastic first hour. Still, even if West can't quite stick the landing this time around, his film stands as a must-see for anyone feeling the blahs from the latest scary movie trends. If this tale was told around a campfire, many a s'more would be dropped. --Andrew Wright

Product details

Is Discontinued By Manufacturer ‏ : ‎ No
MPAA rating ‏ : ‎ R (Restricted)
Product Dimensions ‏ : ‎ 0.7 x 7.5 x 5.4 inches; 1.6 Ounces
Item model number ‏ : ‎ 25109577
Director ‏ : ‎ Ti West
Media Format ‏ : ‎ Multiple Formats, Color, NTSC, Widescreen
Run time ‏ : ‎ 1 hour and 41 minutes
Release date ‏ : ‎ April 24, 2012
Actors ‏ : ‎ Sara Paxton, Kelly McGillis, Pat Healy
Studio ‏ : ‎ Mpi Home Video
ASIN ‏ : ‎ B006Z7Z3S6
Number of discs ‏ : ‎ 1

Best Sellers Rank: #36,149 in Movies & TV (See Top 100 in Movies & TV)
- #24,633 in DVD

Customer Reviews:
753 ratings

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5 star		56%
4 star		18%
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2 star		5%
1 star		8%

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Chap928

I can see why some people didn't like it. It's not for the fan base that ...

Reviewed in the United States on January 18, 2018

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Not sure if I'd classify this one in the horror genre. I can see why some people didn't like it. It's not for the fan base that likes graphic gore, psycho killers and predictable sex scenes. It's just an old fashioned ghost story that leaves some things to the imagination. There were no fancy props or setting. Yes, it was a little slow in the beginning and the acting was nothing to get excited about but, the suspenseful music and scattered jump scares kept me watching. I was hesitant to watch because of the reviews. I was actually surprised that I didn't hate it, considering I'm not a fan of horror mixed with humor. It was limited and therefore, tolerable. I'm glad I watched it on Amazon Prime so that I wouldn't feel ripped off if I didn't watch all the way through. It kept me entertained and that's why I'm giving it 4 stars. Watch it if you like the old fashioned stuff.

23 people found this helpful

Helpful

Fairly decent ghost story, great setting, wonderful acting and chemistry between the two leads

Reviewed in the United States on October 1, 2019

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This was an enjoyable film, more for atmosphere and my enjoyment of the two main characters then the actual ghost story itself, but all around it was a more than decent film. The setting is an old hotel, The Yankee Peddler, which after over a hundred years of service as an inn in New England is finally closing its doors (one character made an offhand reference to the old hotel being turned into a parking lot). The owner is on vacation at Barbados with strict instructions to not be disturbed, and the only employees present are the two main characters, Claire (played by Sara Paxton, who impressed me in _Enter Nowhere_ which I also recommend) and Luke (played by Pat Healy). Barely anyone is staying in the hotel, just what are identified as Angry Mom and Young Boy (you barely see them) and a bit later on two other guests, one a former TV star named Leanne Rease-Jones (played by Kelly McGillis, been a long time since I have seen her) and another guest towards the end of the film.

With the top floor already stripped of most of the furnishings, just a handful of guests, the hotel no longer a functioning restaurant (and located in a very sleepy town), Claire and Luke (staying at the hotel in its final week as there are plenty of rooms available) when they are not manning the front desk indulge (often alone) their pastime of looking for paranormal phenomenon in the hotel (several times a legend of a woman who was stood up on her wedding day I believe, hanged herself in the hotel, her body hid in the hotel for several days before being disposed of, is mentioned). At first their search for paranormal events are either a lark (something to do on boring nights at a front desk with absolutely zero traffic), maybe a way to make some money off of a website they are putting together, or just a way to even maybe mock ghost hunting.

Of course, they start to discover things as the movie progresses (mostly Claire does at first, but what she sees ropes in Luke and Leanne as well), with events going from subtle, tiny, was-that-really-there sorts of occurrences to things that are much, much worse. Even at their very worst for the most part the ghost aspects were a bit understated, just brief glimpses, but the atmosphere that was built up was so good that was all that was needed.

The pros were far and away the two main characters and the hotel itself. Claire and Luke were hilarious without being campy or comedic or spoofing anything. They had a droll sense of humor, a well-played almost hipsterish vibe of feeling a little embarrassed to actually be seen believing in ghosts while they investigate, cracking jokes to relieve tension, droll, sarcastic jokes that clearly show a long history of friendship and being close coworkers. They were two people I could have watched interact for hours in just about any film and were just all around well written, directed, and acted.

The hotel itself, I understand a real hotel, was also great. It wasn’t Gothic or Addams Family Creepy, it looked like what it was, an old, creaky, historic New England Inn with lots of hallways and parlors and old furniture and dimly lit rooms and not a lot of windows. One had to turn a corner and see if the front desk or main lobby were empty or not as there were not long sight lines or open vistas available. There were two floors above but again no great views of lower floors or the lobby, just long, antique looking hallways. The building looked quaint, historic, very of a place and time during the day, while at night it was dark and mysterious, not a place screaming it was haunted but one that you could believe the tiny sounds or creaks you hear could just maybe be a ghost (or spirit, as Leanne insisted on calling them).

My only big complaint of the film is spoilerish, but it involved one of the characters going back into an environment she knew was dangerous and it wasn’t made clear to me why she went there. It was definitely creepy and well done as far as scenes go, I just question a bit the motivation. Overall I really liked the film, loved the two main characters, the setting, it was a good solid haunted house (haunted hotel?) movie. Again the biggest strengths were the great hotel and two well written and well-acted characters I genuinely cared about, in contrast to the somewhat undercooked but never bad ghost story.

5 people found this helpful

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Kurt C. Piepenburg

Excellent and chilling ghost story movie!

Reviewed in the United States on October 13, 2017

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This is a highly effective and chilling ghost story. Paced in a deliberate and somewhat hypnotizing manner to create and sustain a strong feeling of dread, it hooks the viewer with believable characters, realistic dialogue, expert use of lighting (read: not overdone!) and delivers some genuinely scary moments that will stay with you for quite some time after viewing. I particularly liked the dialogue interaction between Claire and LeAnn, the latter delivering some understated, yet very powerful statements about spirits, both alive and dead, natural and supernatural. It is not a spoof, by any stretch, of the ghost hunting craze; instead, it takes those fake "real life" TV shows we are all so overly familiar with, upends them and dumps them into the trash bin. People who make some of those shows sporting faked evidence, incredulous spirit communication technique utilizing useless equipment and horrible story-telling/narration should watch this movie to see a prime example of how to make a good ghost story even better through a nice mix of legend, fact and fiction. I rank this movie right up there with the 1963 Robert Wise movie, The Haunting, as two of the most chilling of all ghost story movies. Don't watch it alone!

9 people found this helpful

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JIMI

No Depth Critics

Reviewed in the United States on October 15, 2020

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The film sneaks up on you as you go along with Claire. Who has this wide eyed obsession with the paranormal. She believes there is nothing she can't handle in life that comes at her including the spirit world. It reminds me of my other favorite "It Follows" . Where you know it's coming and it can't be avoided and your helpless. Claire continues to push past paranormal barriers without hesitation or fear. The fear is with you for her recklessness as she goes. Each time you can just barely see something in the dark. But she has no idea wants coming. She's young and she's fearless. I watch this movie a couple times a year on VHS. And it still makes me cringe. Now I have the DVD which is fantastic for my collection. But I also Highly recommend "It Follows" for any collection in the paranormal genre. Which will make you look over your shoulders or behind you on hearing any noise. Thanks - JIMI

3 people found this helpful

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Peter Olafson

The ghost story is forgettable. But stay for the acting.

Reviewed in the United States on September 11, 2017

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Don’t see this for the ghost story. As a ghost story, The Innkeepers is just so-so. The background is half-baked. (Why is Claire so taken with the story of Madeline O'Malley?) The plot is unlikely. (For starters, isn’t it convenient that an actress-turned-spiritualist is initially the only guest staying at the hotel?) The continuity can be iffy: Claire seems to know more about the ghost when she and Luke visit the cellar than Lee has told her. The scares are from the "he's right behind you" school. The ending doesn’t answer key questions — who are the other two spirits? — and seems about to borrow from The Shining before it settles on Rose Red instead.

But as a movie, it nevertheless has a certain charm, thanks not a little to the chemistry between stars Paxton and Healy (not to mention a funny cameo by Lena Dunham) and director’s West’s sometimes-lively script.

11 people found this helpful

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N. A. Parry

Spoilers follow ...

Reviewed in the United Kingdom on September 16, 2017

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‘Going out of business,’ proclaims the notice on the door as Claire (Sara Paxton) begins her shift. Inside, the other employee of the Yankee Pedlar Inn is Luke (Pat Healy). To fill in their final days in the spacious building, they are determined to see if there is any truth in the rumour that the place is haunted and spend much of their time scanning the internet, as well as observing the security cameras looking for (and usually missing) any suspiciously haunting clues.

Claire is a plucky, funny, asthmatic girl. Needless to say, she’s a million miles away from, and far more likeable than, the painted models that often strut their way through horror films. Equally, Luke is arch, cranky and in his own way, equally likeable. He’s real, and not the slick, slack-jawed beefcake champion of blandness that barely fills a vest on the set of more gratuitous, less compelling chillers.

Events drag on far too slowly, I’m sure, for some viewers until we are reasonably convinced we’re not going to see anything frightening (we are wrong, of course). On one occasion, Claire reacts to something standing behind Luke that we never even see.

We meet two other guests: former actress and spiritually sensitive Leanne (Kelly McGuilliss), and the unnamed Old Man (George Riddle). While the fate of the latter is excellently handled and very shocking, the other glimpses of gore are actually fairly perfunctory, but what makes them effective is the build-up, and the apprehension we are fully acquainted with already. Director (and writer and co-producer) Ti Westhandles his tiny cast and low-budget with expert precision, especially when it comes to the characters.

When horrible things begin to happen to Claire, we are so attached to her at this point that we don’t just care about her, we’re appalled when what happens … happens! Recommended for fans of slow-burners.

One person found this helpful

Sarah

... hype on the dvd case about it being the best blah blah blah

Reviewed in the United Kingdom on March 24, 2018

Verified Purchase

Don't fall for the hype on the dvd case about it being the best blah blah blah. It isn't. Its a very very very slow burner. However the end pays off and is genuinely creepy albeit a little predictable. I liked the lead girl, she was a breath of fresh air, likeable and watchable and kelly Mcgillis was great though she really wasn't given much to do at all. Her role could have been expanded and improved upon. It had potential and with a bit of a rewrite, script tightening and recasting of the lead man who was obviously just cast as simon pegg wasn't available, it could have been excellent. The star should have been the Hotel itself which wasn't not used to the best effect and the hauntings were a bit of a cop out....until the end at least. Anyway, give it a go if your on your own for the evening as it will (eventually) creep you out, but hard core gore fans stay away... you're likely to aim the remote control at the tv in a fit of boredom.

2 people found this helpful

Throda tzen

“Doesn’t a cyclops always have one eye?” [Claire],

Reviewed in the United Kingdom on February 27, 2016

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In this 2011 psychological suspense, Claire (Sara Paxton) and Luke (Pat Healy) are the skeleton staff working in a once-grand hotel that is about to close. Luke runs a website chronicling the hotel's supposed hauntings and checks in Leanne Rease-Jones (Kelly McGillis), a former actress who is in town for a psychics convention who warns Claire to stay out of the basement. So what is the hotels dark secret and are they actually experiencing anything or just playing pranks on each other?
The film is broken down into theatrical style act/scenes which have no real relevance while much of the time is spent on the central characters antics as the nervous Claire is continually scared by her colleague, but it takes too long to get to the point [lose a *]. The tension and suspense is slow to build, being continually lifted then dropped, thereby resetting the suspense levels. The hotel setting is ideal, but not enough was made of it until too late, when the camera and soundwork created an uneasy feel reminding one of ‘The Shining.’
The single disc opens to 3 trailers before going to main screen offering play, scene selection, extras [behind the scenes, and two commentaries] and set up [2.0 default/5.1].
As a 15 rating this does contain some good jumpy scares from the beginning and raises a few laughs with its dry humour, doing so in a relaxed easy pace. Lacking intense gore, much of the violence is after the fact, implied or described, there’s no sex or nudity and infrequent mild swearing, this will lose the interest of many, but for those who like suspenseful build ups, it will work much better if you prefer to watch and listen to a film in a dark room rather than talk through it eating popcorn with the lights on.
POSSIBLE SPOILER: Personally I think the ‘epilogue’ showed too much and weakened the last scene [look very carefully at the right hand curtain, close to the top] which could have been intensified, in more ways than one. Think ‘The Others.’

6 people found this helpful

Bakuryuu Tyranno

There was an inn in it at any rate

Reviewed in the United Kingdom on December 14, 2012

Verified Purchase

The Innkeepers focuses on characters first which, actually, is weird, because its supposed to be about the real inn which has reportedly spooked many people, including the film's director as he stayed there while filming his previous film. Maybe the point was to focus on regular people experiencing the phenomena.

Well there is great characterisation, and... it manages some atmosphere, although not that much. The character interaction comes across as natural. There's humorous moments, but it comes across quite naturally.

It needs to be stated that this movie is an emotionally mature horror film. The trailer presented it as being like the average big budget horror, which are presumably aimed at teenagers. The material in The Innkeepers would be better suited to an older audience. It relies on feeling the horror, empathy with the characters and such, not startling people with sudden loud noises.

On another note, I may update this review on later viewings. Things like anxiety issues, a skipping disc (thank the Lord its working now though) have stopped me watching the movie entirely, while the Frightfest screening was over a year ago.

3 people found this helpful

r c godden

i like it

Reviewed in the United Kingdom on April 5, 2020

Verified Purchase

was a good flim

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