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Innovating for People Handbook of Human-Centered Design Methods Spiral-bound – 2012
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"Enlightenment Now: The Case for Reason, Science, Humanism, and Progress"
Is the world really falling apart? Is the ideal of progress obsolete? Cognitive scientist and public intellectual Steven Pinker urges us to step back from the gory headlines and prophecies of doom, and instead, follow the data: In seventy-five jaw-dropping graphs, Pinker shows that life, health, prosperity, safety, peace, knowledge, and happiness are on the rise. Learn more
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Innovation is an economic imperative that calls for more people to be innovating, more often. This handbook equips people in various lines of work to become more innovative. It provides specific guidance for bringing new and lasting value into the world.
The key ingredient to successful innovation is the everyday practice of Human-Centered Design: the discipline of developing solutions in the service of people. Every story of a good innovation--whether it’s a new product, a new service, a new business model or a new form of governance-- begins and ends with people. It starts with careful discernment of human needs, and concludes with solutions that meet or exceed personal expectations.
This handbook is your essential resource for innovation. It’s a compact reference book describing thirty-six methods of Human-Centered Design, organized by way of three key design skills:
- Looking: Methods for observing human experience
- Understanding: Methods for analyzing challenges and opportunities
- Making: Methods for envisioning future possibilities
Each featured method includes a brief description; a pictorial example; a listing of benefits; a sampling of method combinations; and a quick guide with helpful hints for initial application. The full collection of methods is small enough to digest quickly, yet large enough to address myriad challenges. This book does not prescribe a formulaic innovation process. Rather, it introduces a versatile set of methods for practicing Human-Centered Design as a daily discipline in order to be more innovative and drive sustainable growth.
Learn more at: luma-institute.com
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Offering thirty-six methods in handbook form, this resource does not present them as a step-by-step guide. In practice, any tool that claims to tell you all that you need to know to implement meaningful design research probably misses the point. Instead, the materials that the LUMA Institute provides offer a way to implement tried and true methods according to their purpose and to frame their application.
With each method that is described there is; a "quick guide" for its application, "helpful hints" to highlight the points to be aware of, and noted "benefits" identifying the takeaways that a given tool can provide. The inclusion of "sample combinations" for each method offers a 'recipe' indicating which other methods align well, and in what order they might be combined.
A solid resource for those who are taking next steps to implement design research methods, and most importantly, making sense of when to use them.
I was introduced to this book several years ago. We partnered with the LUMA Institute to train leaders within our company. The book became a well-used reference. I continue to use it today and feel It is well worth the investment.
Broken into three subsections: looking, understanding, and making, approaches to human-centered design are clearly laid out in ways that make them easy to understand and implement.
So often in design, people get used to using the approaches that they are familiar with, the ones that have given results in the past. But, at the risk of stating the obvious: the quality of the solution is directly related to the quality of the tools used.
This book is a catalog of tools: alternative ways of looking, understanding, and making. If you want to avoid getting into a design method rut, flip open the pages of this book and peruse the various approaches to fine-tune the tool to the task at hand.
All in all, this book is an excellent resource and should be on every designer's bookshelf.