Top positive review
1,329 people found this helpful
I really like it!
on May 17, 2012
update 08/02/2013. Well it finally happened after a year and a half. The bed blew out. One of the depressions on the top of the bed completely blew out of the top of the bed while i was sleeping on it. Hit the floor in one big hurry. There is no fixing it. Well i am not complaining because it out lasted any other mattress i have had. I weigh 400 pounds and that kind of weight destroys any kind of bed after time. Well i have another new one in the box that has been sitting in the box for over a year. Now we will see how long this one lasts. It is time to get the silicone seal out.
The video is a updated video after having this mattress 10 months and sleeping on it every single day. I have only had this mattress a week now but have run several tests on it. The first thing is at the end of this review I put the warranty from Wenzel. Nobody ever talks about the warranty on air mattresses. I also called the number below and talk to a customer service rep about the mattress. I am required to sleep on an air mattress because of my medical condition so I have had a lot of air mattresses in the last ten years. All air mattress leak air! They are not really leaks such as a puncture. The vinyl has pores in it so they leak down, some worse than other depending on the quality of the vinyl. I have owned air mattresses cheaper than this one and much more expensive than this one. My experience on air mattresses that you either get a good one or a bad one no matter what you pay for it. The worst trouble I had with any air mattress was one that cost over $400.00. This insta bed with the never flat is the one to own. Forget the ones with the remote control. You have to inflate or deflate the mattress with the remote but you can never get the mattress to be the same exact consistency from the last time you filled it up. Waking up in the middle of the night to inflate the bed is a pain in the you know what. This bed has only three settings. It has plush, medium, and firm. If you need more than this than you need to go sleep on a cloud in heaven. The first thing I did was inflate the bed like the instructions say. That right folks I read instructions! I selected firm and turned it on. This bed will turn itself off when it reaches the right firmness so you don't have to sit and watch it and worry about over inflating which ruins the mattress. I let it sit for 4 hours unplugged than I plugged it back in. The never flat pump came on and ran exactly one and a half minutes and shut off. The air that is being pump into the mattress is actually warm air that relaxes the vinyl. Some people say the never flat pump is loud. All I can say on the bed I received I can't even hear it at all. I only know it is running because of the red light that lights up. I Velcro a yard stick to the side of the bed at the exact height of my table in the bedroom. I laid down on the bed and the yard stick drop ½ inch below the table and the never flat pump came on. In one minute the never flat pump had the bed right back up to the height of the table top and turn itself off. I don't know how long all this electronic stuff will last but if it does you won't have to inflate or deflate anything ever again. I deflated the air mattress and it is automatic. It not only sucks ever drop of air out of the mattress but shuts itself off. It fits easily right back into the duffel bag it comes with. Well only time will tell how well it holds up but right now I think it is great.
update 5/11/2013: Well i have had it over a year now and it is still giving me terrific service
WENZEL ONE YEAR LIMITED WARRANTY
Wenzel takes pride in its workmanship and strives to manufacture the best possible products. Therefore,
American Recreation Products, lnc. Warrants to the original purchaser that its air-beds will be free from defects
In materials or workmanship for a period of (1) year from the original retail purchase date. lf any such defect
Arises and a valid claim is received by American Recreation Products, lnc. Within the applicable warranty
Period, American Recreation Products, lnc. Will, at its option, repair or replace, free of charge, any part
Of its product that is not free from defect in material and workmanship during the warranty period.
EXCLUSIONS AND LIMITATIONS,
Since no Wenzel product is indestructible, this warranty does not cover defects attributable to, or resulting
From, normal wear and tear or product, parts that are not genuine Wenzel parts, as well as damage resulting
From any of the following: negligent use or misuse of the product; use with improper voltage or current;
Commercial, educational or instructional use of the product; use contrary to the operating instructions;
Disassembly, repair or alteration by anyone other than Wenzel or an authorized service center. Further; t\e
Warranty does not cover an Act of God; such as fire, flood, hurricane or tornado. Notice: lt is the nature of an
Air mattress to stretch and contract over time, due to weather conditions. lf your air mattress loses air while
Inflated, this is NOT a defective issue. Simply pump additional air into the mattress to fully re-inflate.
Service under our warranty is available to the original purchaser by returning the product, with proof of
Purchase, to any authorized Wenzel dealer or by contacting our customer service department at
1-8OO-325-4121 for Wenzel. Charges for shipping and insuring your package to Wenzel are your
Responsibility. Please be sure to insure any shipment as Wenzel cannot be responsible for uninsured
Packages and/or packages that are not received
We require that all products returned for warranty and repair be properly cleaned. Products deemed
Insufficiently clean will be returned to the customer UN-repaired. See the product care and instructions,
Which can be found attached to the product or in a booklet with the original product packaging, for
Information regarding the proper cleaning of the product.
This warranty gives you, the original purchaser, specific legal rights. You may also have other rights which
Vary from state to state. This warranty is valid for the original purchaser from the date of the original retail
Purchase and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain
Warranty service. Wenzel dealers, service centers or retail stores selling Wenzel do not have the right to
Alter, modify or in any way change the terms and conditions of this warranty.
Wenzel, a division of American Recreation Products, Inc.
American Recreation Products, Inc.