We bough an Ultra Mini around two months ago. It was instant love with the device. As a matter of fact, one week later we ordered a larger unit.
Just recently we found that the front dialing button was stuck. I carefully removed it and found that it was bent out of shape in the portion that seats inside of the panel. It is easy to figure out that this could have happened because of the heat that the unit generates (button is made of plastic).
I contacted Instant Pot customer service asking if this was covered by warranty, or if not, how could I purchase a replacement. This is their reply:
"Hello Edmundo,
Thank you for getting that information to us, it is appreciated.
This piece is not sold separately as the base comes as one full unit. This is not something that is covered under warranty. With that said we can offer you our loyalty price on a new Ultra mini cooker base for $65.95 USD.
Please let us know if you would like to move forward."
I am very disappointed with this reply. I am not willing to buy a whole unit just to replace a small cheap button. I am sure that they have thousands of these buttons at their warehouse. The button is replaceable, you can pull it out and push it back in. It is not a fixed part of the base unit. I am disappointed because this company can not offer me a simple solution for a small problem.
The Ultra Mini is an excellent product. I have solved the button problem by putting it back in and not pushing it all the way in. Works perfectly until I can find a similar button somewhere. It is not a big issue. What is a big issue is the poor customer service attitude of this company.
Best regards,
Edmundo
Sorry, we're having trouble showing recommendations right now. Please try again later.
Continue shopping
Other Sellers on Amazon
Sold by:
JAY-Tech+More
$147.99
+ Free Shipping
+ Free Shipping
Sold by:
Pages Store
Have one to sell?
Instant Pot Ultra 6 Qt 10-in-1 Multi- Use Programmable Pressure Cooker, Slow Cooker, Rice Cooker, Yogurt Maker, Cake Maker, Egg Cooker, Sauté, Steamer, Warmer, and Sterilizer
by
Instant Pot
|
Amazon's Choice recommends highly rated, well-priced products available to ship immediately.
Amazon's
Choice
for "instant pot ultra"
| Price: | & FREE Shipping. Details |
- Make sure this fits by entering your model number.
- Instant Pot Ultra electric pressure cooker is the next generation in kitchen Appliances. A central dial with a simple turn and press provides added precision in program selection and adjustment
- New features: altitude adjustment, cooking indicator, and a steam release reset button. The Ultra button for custom programming. The new features include sterilize, cake and egg programs
- Replaces 10 common kitchen Appliances - pressure cooker, slow cooker, rice/porridge cooker, yogurt maker, cake maker, egg cooker, saute/searing, steamer, warmer, and sterilizer
- Developed with the latest 3rd generation technology with an embedded microprocessor. The microprocessor monitors the pressure and temperature, keeps time, and adjusts heating intensity and duration. Product Dimensions- 33 x 31.8 x 31.8 cm
- UL certified with 11 safety features to provide peace of mind. New steam release reset button for safer handling. All components in contact with food are food grade 304 (18/8) Stainless Steel
- Accessories included: steam rack (with handles), recipe booklet, serving Spoon, Soup Spoon, measuring cup
- Power supply: 120V – 60Hz
This fits your .
| Save on Quality Disposables by AmazonBasics |
 AmazonBasics Plastic Cups, Clear $23.20 - $23.92 |  AmazonBasics Light-Weight Plastic Forks $13.19 - $14.99 |  AmazonBasics Heavy-Weight Plastic Forks $15.33 - $18.74 |
Customers who bought this item also bought
Page 1 of 1 Start overPage 1 of 1
From the manufacturer
Ultra 10-in-1 Multi-Use Programmable Pressure Cooker
With advanced microprocessor technology, 16 Smart Programs, Stainless Steel Inner Pot, 6 Quart.
Features
|
|
|
|
|
|---|---|---|---|
Central DialA simple turn and press for easier and more precise cooking program selection and adjustment. |
Ultimate Custom ProgrammingFor the home chef looking for a greater degree of customization and control for even greater precision cooking. |
Altitude AdjustmentEliminates the guesswork from a recipe conversion to provide a more precise cooking time. |
Cooking Progress IndicatorAllows you can monitor the cooking states: Preheat, Cook and Keep Warm. |
|
|
|
|
|
|---|---|---|---|
Quick Release ButtonThe Quick Release Button allows you to perform both continuous and pulse steam release manually. Once the Quick Release Button is in 'venting' position, it will automatically reset to the 'sealing' position when you open or close the lid. |
ExteriorBrushed stainless steel finger print resistant with lid holder for left and right handed users. |
Stainless Steel Cooking Pot, Steam Rack & LidHealthy, food grade 304 (18/8) - no chemical coatings with inner pot markings at 1/2 and 2/3 for pressure cooking safety. The cooking pot, lid and steam rack are dishwasher safe. |
Alexa Skill & Free AppAlexa guided cooking, 300+ Recipes, Getting Started Videos, Favourite Recipe List, Personalized Grocery List and more. |
UL & ULC certification*
Instant Pot has been designed with 11 safety mechanisms and patented technologies.
Safety Without Compromise
Has been carefully designed to eliminate many common errors which may cause harm
1. Steam Release, 2. Anti-Block Shield, 3. Safety Lid Lock, 4. Lid Position Detection, 5. Automatic Temperature Control, 6. Overheat (Burn) Protection, 7. Automatic Pressure Control, 8. Electrical Fuse, 9. Thermal Fuse, 10. Leaky Lid Detection, 11. Quick Release Button
|
|
|
|
|
|
|
|---|---|---|---|---|---|---|
| Aura Pro | Duo 6Qt | Duo Plus | Ultra | Smart Wifi | Max | |
| 11-in-1 Multi-Use Programmable Multicooker | 7-in-1 Multi-Use Programmable Pressure Cooker | 9-in-1 Multi-Use Programmable Pressure Cooker | 10-in-1 Multi-Use Programmable Pressure Cooker | Unlimited | Unlimited | |
| Quart Size | 8 Qt | 3,6,8 Qt | 3,6,8 Qt | 3,6,8 Qt | 6 Qt | 6 Qt |
| Pressure Cook | ✓ | ✓ | ✓ | ✓ | ✓ | |
| Smart Built-In Programs (microprocessor technology) | 11 | 14 | 15 | 16 | 13 | Unlimited |
| Pot Size , Heating Element Power, Voltage and Display | 8 Quart / 1500W / 120V~60Hz / LED | 6 Quart / 1000W / 120V~60Hz / LED | 6 Quart / 1000W / 120V~60Hz / LCD | 6 Quart / 1000W / 120V~60Hz / LCD | 6 Quart / 1000W / 120V~60Hz / LCD | 6 Quart / 1100W / 120V~60Hz / LCD |
| Pre-set Temperatures | Custom | 12 | 12 | 21 | 12 | Unlimited |
| Control Type | Button | Button | Button | Dial and Button | Button and Wifi tablet or phone | Touch screen, dial and button |
| Pressure Cooking Time | Up to 4 hours | Up to 4 hours | Up to 6 hours | Up to 6 hours | Up to 8 hours | |
| Safety (UL/ULC certified) | 10 Safety Features | 10 Safety Features | 11 Safety Features. 11th feature - Steam Release Auto Reset | 11 Safety Features. 11th feature - Self-Diagnostic | 13th Safety Features |
Compare with similar items
|
Instant Pot LUX60V3 V3 6 Qt 6-in-1 Multi-Use Programmable Pressure Cooker, Slow Cooker, Rice Cooker, Sauté, Steamer, and Warmer
|
Instant Pot Max 6 Quart Multi-use Electric Pressure Cooker with 15psi Pressure Cooking, Sous Vide, Auto Steam Release Control and Touch Screen
|
Aura Pro Multi-Use Programmable Slow Cooker with Sous Vide
|
Instant Pot Lux 6 Qt Red 6-in-1 Muti-Use Programmable Pressure Cooker, Slow Cooker, Rice Cooker, Sauté, Steamer, and Warmer
|
Breville BPR700BSS Fast Slow Pro Multi Function Cooker, Brushed Stainless Steel
|
|
|---|---|---|---|---|---|---|
| Customer Rating | (2797) | (5017) | (50) | (63) | (139) | (268) |
| Price | $129.95 | $69.00 | $199.95 | $149.99 | $79.95 | $199.95 |
| Shipping | FREE Shipping on orders over $25 | FREE Shipping on orders over $25 | FREE Shipping on orders over $25 | FREE Shipping on orders over $25 | FREE Shipping on orders over $25 | FREE Shipping on orders over $25 |
| Sold By | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com | Amazon.com |
| Color | Stainless Steel/Black | Stainless Steel/Black | Silver | Silver | Red | Silver |
| Item Dimensions | 13 x 12.5 x 12.5 in | 13.18 x 12.2 x 12.5 in | 12.2 x 12.6 x 13 in | 16.8 x 11.6 x 11.3 in | 13.2 x 12.2 x 12.5 in | 12.5 x 13.5 x 14 in |
| Material Type | Stainless Steel | Stainless Steel | 18-8 Steel | Stainless Steel | Stainless Steel | Stainless Steel |
| Size | 6 Quart | 6 Quart | 6 quarts | 8 Quart | 6 Quart | 6 quart |
Product description
Size:6 Quart
Instant Pot Ultra 10 In 1 Multi-Use Programmable Cooker is the next generation in kitchen appliances. Designed for the home chef looking for a greater degree of customization and control for even greater precision cooking. The Ultra combines the functions of a Pressure Cooker, Slow Cooker, Rice/Porridge Cooker, Cake Maker, Yogurt Maker, Saute/Searing, Steamer, Warmer, Sterilizer, and, a truly new and unique feature, the Ultra program. The 'Ultra' provides complete custom programming for pressure and non-pressure cooking. Now, one can set the exact parameters desired to achieve perfect results each and every time. With the 'Altitude' adjustment, the guesswork is eliminated from a recipe conversion providing a more precise cooking time. Designed with a large, blue LCD display with a 'Cooking Indicator' to provide one a clear visual on the progress of your dish from preheating, cooking, and Keep Warm. A central dial with a simple turn and press provides added precision in program selection and adjustments. And, the new - 'Steam Release Reset Button' ensures the safer handling of the steam release after cooking is completed. Built with 16 smart programs: Soup/Broth, Meat/Stew, Bean/Chili, Cake, Egg, Slow Cook, Saute/Searing, Rice, Multigrain, Porridge, Steam, Sterilize, Yogurt, Warm, Pressure Cook, and Ultra. Now, your favorite dishes are as simple as selecting your preferences and having them ready up to 70% faster. With the 'Sterilize' program one can pasteurize dairy products, sterilize baby bottles, jars, and utensils; as well as, perform certain types of canning much more conveniently than ever before! The 'Cake Maker' is designed to prepare soft and moist cakes and the 'Egg' prepares perfect eggs in just a few minutes. America's most trusted brand has moved into a category of its own with the Instant Pot Ultra! Delay Start time - Up to 24 hours
Customer Questions & Answers
Set up an Amazon Giveaway
Amazon Giveaway allows you to run promotional giveaways in order to create buzz, reward your audience, and attract new followers and customers. Learn more about Amazon Giveaway
This item: Instant Pot Ultra 6 Qt 10-in-1 Multi- Use Programmable Pressure Cooker, Slow Cooker, Rice Cooker, Yogurt Maker, Cake Maker, Egg Cooker, Sauté, Steamer, Warmer, and Sterilizer
Customers who viewed this item also viewed
Page 1 of 1 Start overPage 1 of 1
 |
Pages with related products.
See and discover other items: yogurt cups, Best Rated in Kitchen Small Appliances, Best Rated in Electric Pressure Cookers, Best Rated in Appliances, cookware with recipe, yogurt machine