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Interaction Design: Beyond Human-Computer Interaction 2nd Edition

4.0 out of 5 stars 33 customer reviews
ISBN-13: 978-0470018668
ISBN-10: 0470018666
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Editorial Reviews

Review

"The best basis around for user-centered interaction design, both as a primer for students as an introduction to the field, and as a resource for research practitioners to fall back on. It should be labelled 'start here'." Pieter Jan Stappers, ID-StudioLab, Delft University of Technology -- Amazon.com

Review

"The best basis around for user-centered interaction design, both as a primer for students as an introduction to the field, and as a resource for research practitioners to fall back on. It should be labelled 'start here'."
Pieter Jan Stappers, ID-StudioLab, Delft University of Technology

In the field of Interaction Design one book stands out, a book that has established itself at the core of the field. With this new edition, the authors have successfully strengthened that position. The new structure and content makes the book highly relevant and needed in the field. Anyone who wants to learn about the basics of interaction design should make this book their first stop!"
Erik Stolterman, Ph.D., Indiana University, USA

This new edition of Interaction Design is a welcome and timely support for those of us teaching and researching in the field. It fills in the gaps that were emerging in the first edition as new interactive technologies become available and older ones change so much. I value this text for the way it is so grounded in real examples and actual human practices, and for its strong design focus. It is a most useful and usable book.
Dr Toni Robertson, Interaction Design and Work Practice Lab, University of Technology, Sydney

"The first edition of Interaction Design has been my text book of choice for general HCI courses at both undergraduate and Masters level for several years. It is authoritative, eminently readable and thought-provoking for students. It achieves a good balance between the human, computing and design aspects of the subject. The second edition strengthens the treatment of data gathering and analysis and approaches to evaluation, and introduces a welcome focus on affective aspects of interaction, reflecting recent research developments in the discipline. I am looking forward to working with this new edition."
Ann Blandford, Director of UCL Interaction Centre and Professor of Human–Computer Interaction

"An exceptional book that helps bring design thinking and a human perspective to the conceptualization and development of technology-based products and systems."
Bill Buxton, Principal Researcher, Microsoft Research

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Product Details

  • Paperback: 800 pages
  • Publisher: Wiley; 2 edition (March 23, 2007)
  • Language: English
  • ISBN-10: 0470018666
  • ISBN-13: 978-0470018668
  • Product Dimensions: 7.4 x 1.4 x 9.2 inches
  • Shipping Weight: 3.6 pounds
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (33 customer reviews)
  • Amazon Best Sellers Rank: #664,813 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

By William J. Wolfe on December 7, 2005
Format: Paperback
I have used this text for a year and half, for three instances of the same course (upper division undergrad). Good: 1. Each chapter is about a week's work, so it fits the schedule nicely; 2. Each chapter has "activities", "summary", and "assignments" which I find very useful when making assignments; 3. Lots of illustrations; 4. Interviews with professionals in the field are added at the end of each chapter -- this adds another dimension to the "textbook" aspects of the book; 5. Cartoons here and there. Could be improved: the quality of some of the illustrations -- some of them are photos that are dark and hard to make out. Some look like they came from the 1950s -- I am not sure how that is possible in a book published in 2002, but that's what it looks like to me. Still, the text is "nicely illustrated". The thing that stops this from being a "great" text is the quality of the writing and presentation of ideas. The writing is too simplistic. A "great" text finds ways to express things in a succinct manner, summarizing key ideas. Instead, this book tends to be wordy in many places, and lacks an effective organization of ideas. Finally, the text is starting to appear "dated", but few textbooks can withstand the breakneck speed of change in this area. That said, no student has complained (to me) about the text (but neither have they praised it). And, I have not been able to find a better text.
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Format: Hardcover
The field of interface and interaction design is formally known as Human-Computer Interaction (HCI). It is significant that a large amount of HCI deals with non-programming issues such as psychological approaches to end-user experience, social manners of the audience, and more. Interaction Design and The Essential Guide to User Interface Design provide a comprehensive overview of the essentials of interface design.
Beyond Interaction Design is an important book for designing effective and capable interfaces to software applications.
Interaction Design is a meat and potatoes book about HCI. Rather than focusing on the software that drives the application, the book analyzes how users actually interact with the system. This interaction is what ultimately will determine whether a system is successful or unproductive.
The book provides a comprehensive look at the entire set of requirements involved with design. The authors show that there is much more to systems design than end-user requirements and CGI scripts. Effective HCI is a multi-disciplinary area including psychology, sociology, anthropology, information systems, and computer science.
The authors write that their book is called "Interaction Design: Beyond Human-Computer Interaction" because it is concerned with the broader scope of issues, topics, and paradigms than has been traditionally written in other books. The book notes that there has never been a greater need for interactions designers and usability engineers to develop current and next-generation interaction technologies. To be successful in the interface design game, programmers need a mixed set of skills, which is not an easy task.
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1 Comment 22 people found this helpful. Was this review helpful to you? Yes No Sending feedback...
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Format: Paperback
The breath and depth of this text truly embodies the necessary content for beginning HCI students in an undergraduate and graduate program. I've successfully used this text every semester with my students since its inception. The author's perspective of the discipline accurately reflects an increasing trend in HCI education that places less emphasis on computing and more on designing products to enhance human communication based on the social sciences. It is organized to provide an instructor a way to pick and choose selected chapters or proceed sequentially. Each chapter is multi-dimensional in its approach to provide an array of content that includes both theory and practice. I highly recommend it.
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Format: Paperback
This is probably one of the worst books of any kind that I have ever encountered. It is hands down the worst "textbook" I've ever read. It reads like a fourteen year old's freshman research paper, both in the quality of content, diction, sentence structure, and grammar. It brings the concept of "filler" text to a level unprecedented by anything I've ever come across. Page after pager after page of nonsensical filler text occasionally interrupted by an actual concept, which of course is reiterated in ten different ways over three paragraphs.

To be fair, there are a handful of informative ideas in this book, but in total they could probably be outlined in an eloquent ten page summary; this of course, would be difficult to sell for $70. And it's not just that this book was written for the layman, it isn't appropriate for any skill level. It simply repeats the same idea over and over again, for six hundred plus grueling pages. This can be summed up in this brilliant general life statement: "There are many ways to do this and the way you do this will depend on lots of things, like what you have, what you can do, and what you want." This paraphrased sentence was stated at least ten times in every single chapter (and believe me, this is not hyperbole). What's more, this statement is slightly more eloquent then what you'll come across in the actual book.

But what's most alarming is that this book has critical acclaim. It appears that it's used in quite a few HCI programs across the country. I, for one, was assigned this book in a graduate level class at Brown; and it being the basis of the class, led to one of the least informative classes I've ever been a part of.
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