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Amazon Cloud Cam Security Camera, Works with Alexa

by Amazon

5,691 ratings

| 1000+ answered questions

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WORKS WITH ALEXA

Add voice control by combining with an Alexa device

Stay connected 24/7 - Catch activities as they happen in 1080p Full HD. Watch, download, and share the last 24 hours of motion alert video clips for free.
Notifications – Get notified when Cloud Cam sees activity. Check in anytime or watch motion clips on the Cloud Cam mobile app.
See clearly in the dark - Night vision lets you detect what’s happening around the clock. Turn on/off night vision LEDs in the Cloud Cam App.
Two-way audio - Check in with the family or tell your dog to stop barking.
30-day free trial of Cloud Cam Plans – Get Smart Alerts and advanced features like person and audio detection, Zones, and see up to 30 days of video history.
Works with Alexa - Just ask Alexa to show your live feed on your Amazon Fire TV, Fire Tablet, Echo Show, or Echo Spot.
Cloud Cam is always getting smarter with more advanced notifications, detection, and features. Just announced: get notified when Cloud Cam detects specific sounds: glass breaking, a baby crying, a dog barking, or a smoke/carbon monoxide alarm.
For Amazon Key, purchase the Amazon Key Home Kit, which includes Cloud Cam (Key Edition). You need Cloud Cam (Key Edition) that features a Key Edition power cable to enable Amazon Key.

Catch every moment

Amazon Cloud Cam features everything you need to help keep your home safe. When Cloud Cam sees any activity you’ll receive a notification, allowing you to keep tabs on your home from anywhere. Our always-ready motion detection feature helps to capture activities right from the start.

Stay connected 24/7

Monitor your home in 1080p Full HD, and catch activity as it happens. Check in on your home anytime from the Cloud Cam mobile app. View live video streams, replay motion alert clips, and know when Cloud Cam detects activity. Watch, download, and share the last 24 hours of clips for free.

See clearly in the dark

Cloud Cam features eight infrared LEDs and Cloud Cam’s computer vision algorithms automatically activate night vision when lighting is dim. See the camera’s entire field of view at night—not just a spotlight. Turn on/off night vision LEDs in the Cloud Cam App.

Two-way audio

Cloud Cam’s built-in mic and speaker let you stay in touch with your household. Check in with the kids after school, tell your dog to stop barking, or say hello through the Cloud Cam App.

Intelligent notifications

Cloud Cam’s motion detection and computer vision technology provides customizable notifications so you only get the alerts that matter. Get intelligent alerts like person detection with a Cloud Cam subscription. Learn more.

Start your 30-day free trial

Upgrade to a Cloud Cam subscription for advanced monitoring features like Person Detection, which lets you know when Cloud Cam sees a person. Or Zones, which lets you select areas Cloud Cam should ignore, like a fish tank or a tree outside a window. Cloud Cam subscriptions include up to 30 days of video history and support for up to 10 cameras. Change plans or cancel anytime. Learn more.

Just ask Alexa to show Cloud Cam’s live view on your Fire TV, Fire Tablet, Echo Show, or Echo Spot for a quick way to see what’s happening in another room. You can also speak or listen through Echo Show, Echo Spot, and Fire HD 10 Tablet using Cloud Cam’s two-way audio—an easy way to let your kids know it’s time for dinner. Cloud Cam is built in the same cloud as Alexa so it’s always getting smarter with more advanced alerts, detection, and features.

Check in 24/7 from your Smartphone or Computer

With the free Cloud Cam App on Fire OS, Android, and iOS, you can access your Cloud Cam feed, anywhere you go.

Check in anytime or watch clips in the Cloud Cam app from your smartphone. Use two-way audio on the Cloud Cam app to say hi when someone gets home or tell the kids it's time for bed. Just press the microphone in the Cloud Cam app and talk.

Start your 30-day free trial today. Learn more.

Start your free trial today with a Basic, Extended, or Pro subscription plan. Learn more.

Cloud Cam is easy to set up. Simply place it on a flat surface or mount it on a wall with the included mounting kit. Cloud Cam’s Live View can be rotated 180 degrees in the Cloud Cam App to support ceiling mounting.

Field of view	120 degrees diagonal
Size	Camera diameter (60 mm), camera thickness (42 mm), overall height (104 mm), base diameter (70 mm)
Weight	142g
CPU	Dual CPUs. Wi-Fi SoC and Image Signal Processor
Power	Power adapter and power cord (10 ft. long) included
Wireless	Single-antenna Wi-Fi with diversity. Supports public and private Wi-Fi networks that use the 802.11g/n; does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Connections	Wi-Fi, BTLE. Internet Speed: 2Mbps uplink speed or higher recommended.
Available colors	White
Smart phone requirements	iOS 9.3x or later; Android L or later
Warranty and service	1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Amazon Cloud Cam is subject to the terms found here.
Included in the box	Camera, USB power cable, 5W power adapter, mounting kit, and Quick Start Guide.

Generation	1st generation – 2017 release
Camera resolution	Up to 1080p Full HD Resolution
Camera frame rate	Up to 30 frames per second
Sensors	Ambient Light Sensor
Ports	One microUSB port for power
Audio	5 mm x 11 mm x 3.5 mm speaker and one omni-directional microphone
LEDs	One RGB LED for camera status, eight IR LEDs for night vision. To help you know when Cloud Cam is on, the status LED will glow green when the camera is on. When the green light is off, you know that the camera and microphone are electrically disconnected.
Cloud Cam App	The Cloud Cam App is compatible with Fire OS, Android, and iOS devices in the US.
Support	Click here to view more information on the Amazon Cloud Cam support page.

Customer Questions & Answers

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Customer reviews

5 star		58%
4 star		15%
3 star		10%
2 star		6%
1 star		11%

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M. Rice

Caught the guy!

Reviewed in the United States on May 3, 2018

Verified Purchase

This camera is the best money ever spent. Just caught someone breaking in to my apartment to steal pain medication from my son a week after brain surgery. The guy the apartment sent to change the locks was the guy in the video!!

2,732 people found this helpful

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zumaTop Contributor: Baby

There is a lot of misinformation out there (Updated 6/16/2019)

Reviewed in the United States on November 12, 2017

Verified Purchase

This camera has worked well for me, a non-tech person. I have tried to answer as many of the common questions asked about this camera as I could.

I am not sure why, but there is a lot of misinformation out there, especially in some of the top reviews. Some of the problems have been fixed in software updates, but much of the information is just not correct. Hopefully these reviews will be updated at some point.

(Edit 8/11/2018 I have noticed many of those top reviews with bad info and most of those “camera caught the thief” video reviews are gone for some reason).

• You can download and watch videos on a PC with the free plan (in the last 24 hours)
• You can watch live stream on a computer via cloudcam.amazon.com
• You can turn off audio playback (from the app)
• You can invert the video (from the app)
• You can turn of the infrared night light (from the app)

UNPACKAGING
Package came on time and was without any damage, but there was no padding inside the shipping box. Included in the main box were the camera, USB cable, AC adaptor for 110 voltage, small setup manual, wall mount and two drywall screws (see photos).

OVERALL FIRST IMPRESSIONS
Camera seems well made and a little smaller than I thought it would be. All items were included and in good condition.
The image on the live view in daylight was good (see photo), images appeared sharp and easy to identify. Sound was crystal clear. I turned on the TV, went into another room and was easily able to watch the TV and hear the sound very clearly when it came through. There were some breakups of the sound at times though, making me miss some of the audio detail. But night vision is dark and grainy, it is not easy to make out items

SETUP
Set up took me less than 11 minutes which includes downloading the app and logging into all accounts. I am not a big tech guy but setup was quite easy. Basically you just plug the camera in to the AC adapter, download the Amazon Cloud Cam app to your phone, wait for the blue blinking light on the camera to change to a pulsating blue and green light, and you will hear a chime sound. This means the camera is ready for setup. Then you just hit the setup button on your phone and in about 3 minutes it is working. I am using a Moto E as my video source and for the app.

HOW IT WORKS
You can watch live view or see the video clips the camera took upon it detecting movement. It quickly took several short videos detecting movement when I walked around. I also received a sound and text notice on my phone of “Motion detected” every time it detected motion and took a video, and when I touch the notice it will play the video for me. I do seem to get a lot of “We were unable to play this video” error codes when I first try to play the video, but usually it will play when I hit the blue ‘replay’ button. I have not upgraded my plan so I will only get the last 24 hours of video. It does not take pictures but you can easily do this by just taking a screenshot (see photo) on your android phone, normally this is just hitting the power button and volume button at the same time. Or you could do a Print Screen on your computer when viewing recorded video clips. You can view the recorded videos AND download video clips from a PC with the free plan, just go to www.amazon.com/clouddrive, sign in, then when watching your videos in the upper right hand corner there is a download icon. You can also view live feed or videos up to 24 hours any time with the basic included plan on your cell phone or computer.

GLASS WINDOWS
It will take video through a window as it can detect movement. Image for me was still pretty good. But at night the infrared light will glare badly on the windows blurring your view almost completely. You can turn off the infrared light via the app though, and using just a porch light I captured cool videos of many animals at night.

WHAT I DO NOT LIKE
In my opinion this camera has poor night vision. It does have the ability to see live view from a computer even though many reviews say you cannot do this. Just go to cloudcam.amazon.com to set it up.

I set this camera up to watch my car in my driveway as a test, but at night even at low sensitivity it goes constantly, recoding everything. OK, no problem yet. But when I go to Amazon Drive, I see a lot of recorded videos that I just want to delete. But as of now, I have to look at each one individually, and then hit the delete button each time. I would think this could be MUCH easier. I might take a star off for this in the future (maybe it is just something I do not see or have figured out?).

Edit: Thx to “Regolith” who gave me an option to quickly delete the videos, see his/her two comments under the “comments” section, they worked well for me. It can work for the phone or the computer.

ANSWERS TO QUESTIONS ASKED
• You can download videos to a PC on the free plan in the last 24 hours
• You can view live stream on a PC via cloudcam.amazon.com
• It has no local SD storage
• Sound plays very clearly and loud
• You can turn off audio playback
• It only records if it detects movement
• This is an indoor camera only, it is not waterproof
• You can turn the camera on/off through the app
• When the camera detects motion, you receive a text and sound alert via a cell phone
• You can turn off the IR (infrared night light)
• It does not pan or zoom
• Night vision is dark and grainy, not easy to make out photos
• While camera viewing is wireless, it requires a wire to power it (it is not battery operated)
• You can have the camera image rotate 180 degrees for ceiling mounting
• Does not require a base station (some do, I have no idea what a base station is for)

THOUGHTS
I have not owned another camera to influence me one way or another.

I have continuously updated this review as I have used and tested this camera out. Sorry to write so much, I know most people do not like detailed long reviews but I always write what I would want to know about an item before I make a purchase. Any misinformation please let me know or if you have any questions please ask via comments, I will answer what I can.

3,619 people found this helpful

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Chris F.

Good but one big issue...

Reviewed in the United States on July 17, 2018

Verified Purchase

It’s a nice camera. Good quality and compact size. Capturing the sound is good, although not the best quality vs other cameras. The biggest issue and I think most important, is the camera will NOT send you a motion alert until AFTER the event has concluded. So if someone is in your home and the motion is constant, the camera will continue to capture the event, but NOT report it to you until motion has stopped. So that may when the person is leaving your place...

342 people found this helpful

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Peter A Luttenbacher

Well worth the price of admission to put a bad guy in jail

Reviewed in the United States on December 11, 2017

Verified Purchase

Not three weeks after installing the Amazon Cloud Cam I received an alert of motion at our hunting cabin. There should not have been anyone there and I was surprised to find video of someone breaking-in and collecting our tools and hunting gear to take with him. I was not able to catch him in real time, but I was able to alert the Sherriff Dpt. within minutes of him leaving. With the 25 separate videos of the suspect the cloud Cam provided, the Sherriff Dpt. were able to quickly find him, our property, and put him in jail. Well worth the price of admission to put a bad guy in jail.

572 people found this helpful

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William young

This camera SAVED my dog's life

Reviewed in the United States on November 30, 2017

Verified Purchase

We ordered this camera on thanksgiving just because it was on sale. It was delivered by Saturday and I installed it immediately. Sunday my family and I went out of town and I was excited to be able to watch our dog through the cloud cam app. On the way home Sunday evening, I received a notification that motion was detected. I open the app and see that my house had caught on fire and my dog was stuck inside. After calling 911 and a neighbor to break in to rescue our dog, I reopened the app to see the entire room filled with smoke and the fire blazing in the kitchen. Luckily this app saves videos for a week so I was able to share them with our fire department. I was also able to download the videos as well as zoom in to see what caused the fire (my dog hit the stove burner on). The camera is now melted and ruined, but I am forever grateful. I will order another one when we can live in our home again. Thank you Amazon for the sale and thank the universe nothing worse happened!

4,626 people found this helpful

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Beth

Cloud Cam bust burglar

Reviewed in the United States on January 12, 2018

Verified Purchase

I got the Amazon Cloud cam to see what my cats do during the day. Today, I had left the house and was out running errands. I got an alert that motion was detected in my Kitchen. I looked at the live view and saw a person had broken into my home. I used the microphone feature and yelled at him to get out of my house and told him the police were on the way. He immediately left. Thank you Amazon - without my cloud cams, this could have had a very different ending.

1,198 people found this helpful

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Amazon Cloud Cam Security Camera, Works with Alexa

Catch every moment

Stay connected 24/7

See clearly in the dark

Two-way audio

Intelligent notifications

Start your 30-day free trial

Customer reviews

Customer images

There was a problem filtering reviews right now. Please try again later.