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2-Year Protection Plan plus Accident Protection for Amazon Cloud Cam (delivered via e-mail)

from SquareTrade, Inc.

8 customer reviews

$14.99 $11.99

Service plan term: 2 year

Your Protection Plan will be delivered via e-mail within 24 hours

Only compatible with Amazon Cloud Cam purchased within the last 90 days

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TotalMount Outlet Mount for Amazon Cloud Cam $29.99 $12.99
TotalMount Outlet Mount Amazon Cloud Cam

from TotalMount - Innovelis, Inc.

52 customer reviews

$29.99 $12.99

MOUNTS CLOUD CAM to a power outlet anywhere in your home.

ENABLES MONITORING KEY AREAS including doorways and hallways. INCLUDES a mount and a micro power cable. Does not include an Amazon Cloud Cam.

COMPATIBLE with Amazon Cloud Cam. This mount is not compatible with other security cameras. (If you are using Amazon Key to unlock your door, then you will need to use the long cable that is included with Cloud Cam rather than the short cable that is included with this mount.)

PLEASE READ THE INSTRUCTIONS that are included with this mount (to securely attach the Cloud Cam to the mount and outlet). Some customers have noted loose fits due to attaching the Cloud Cam to the locking disk backwards or plugging the power adapter into the wrong hole. Please follow the instructions to avoid these issues. If you are not fully satisfied, we would be happy to provide a "no questions asked" refund.

TOTAL MOUNT is the trusted leader in media-player mounting. You may have seen Total Mount products in Apple Stores.
TotalMount Full-Motion Wall Mount for Amazon Cloud Cam $24.99 $10.99
TotalMount Full-Motion Wall Mount Amazon Cloud Cam

from TotalMount - Innovelis, Inc.

17 customer reviews

$24.99 $10.99

MOUNTS CLOUD CAM to a wall anywhere in your home. Unlike "standard" wall mounts that are not adjustable, this Total Mount adjusts in three different ways so you can find the perfect viewing angle.

ENABLES THE PERFECT VIEWING ANGLE. Don't settle for a subpar field of view. Unlock the full potential of your Cloud Cam by using this full-motion mount to direct your Cloud Cam at exactly what you want to see.

COMPATIBLE with Amazon Cloud Cam. This mount is not compatible with other security cameras.

INCLUDES a full-motion wall mount. Cloud Cam is sold separately.

TOTAL MOUNT is the trusted leader in media-player mounting. You may have seen Total Mount products in Apple Stores.

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Amazon Cloud Cam Security Camera, Works with Alexa

Amazon

3,284 customer reviews

| 1000+ answered questions

Amazon's Choice for "cloud cam"

Price:	$119.99 & FREE Shipping.Details

In Stock.

Ships from and sold by Amazon Digital Services LLC. Gift-wrap available.

Amazon Certified

This item is certified to work with Alexa

Control this product with your voice through select Alexa devices.

Stay connected 24/7 - Catch activities as they happen in 1080p Full HD. Watch, download, and share the last 24 hours of motion alert video clips for free.
Notifications – Get notified when Cloud Cam sees activity. Check in anytime or watch motion clips on the Cloud Cam mobile app or at cloudcam.amazon.com.
See clearly in the dark - Night vision lets you detect what’s happening around the clock. Turn on/off night vision LEDs in the Cloud Cam App.
Two-way audio - Check in with the family or tell your dog to stop barking.
30-day free trial of Cloud Cam Plans – Get intelligent alerts and advanced features like person detection, Zones, and see up to 30 days of video history
Works with Alexa - Just ask Alexa to show your live feed on your Amazon Fire TV, Fire Tablet, Echo Show, or Echo Spot.
Cloud Cam is always getting smarter with more advanced alerts, detection, and features. Just announced: watch your live feed or video clips from a computer at cloudcam.amazon.com.
For Amazon Key, purchase the Amazon Key Home Kit, which includes Cloud Cam (Key Edition). You need Cloud Cam (Key Edition) that features a Key Edition power cable to enable Amazon Key.

Jump to: Technical details

Try Cloud Cam's advanced features. Free for 30 days. Learn more.

Catch every moment

Amazon Cloud Cam features everything you need to help keep your home safe. When Cloud Cam sees any activity you’ll receive a notification, allowing you to keep tabs on your home from anywhere. Our always-ready motion detection feature helps to capture activities right from the start.

Stay connected 24/7

Monitor your home in 1080p Full HD, and catch activity as it happens. Check in on your home anytime from the Cloud Cam mobile app or at cloudcam.amazon.com. View live video streams, replay motion alert clips, and know when Cloud Cam detects activity. Watch, download, and share the last 24 hours of clips for free.

See clearly in the dark

Cloud Cam features eight infrared LEDs and Cloud Cam’s computer vision algorithms automatically activate night vision when lighting is dim. See the camera’s entire field of view at night—not just a spotlight. Turn on/off night vision LEDs in the Cloud Cam App.

Two-way audio

Cloud Cam’s built-in mic and speaker let you stay in touch with your household. Check in with the kids after school, tell your dog to stop barking, or say hello through the Cloud Cam App.

Intelligent alerts

Cloud Cam’s motion detection and computer vision technology provides customizable notifications so you only get the alerts that matter. Get intelligent alerts like person detection with a Cloud Cam subscription. Learn more.

Start your 30-day free trial

Upgrade to a Cloud Cam subscription for advanced monitoring features like Person Detection, which lets you know when Cloud Cam sees a person. Or Zones, which lets you select areas Cloud Cam should ignore, like a fish tank or a tree outside a window. Cloud Cam subscriptions include up to 30 days of video history and support for up to 10 cameras. Change plans or cancel anytime. Learn more.

The Amazon Cloud Cam is ultimately an excellent, effortless DIY indoor security camera at a very good price. I strongly recommend it. - CNET

2-pack for $199.98 and 3-pack for $289.97

With Cloud Cam, it’s easy to see all the areas in your home that you want to cover. Place Cloud Cam inside your front door to see who’s arriving or in the living room to keep tabs on your pets while you’re away. You can manage all of your cameras from the Cloud Cam App, making it easier for you to see more at all times. Just swipe to see another camera view. Buy two Cloud Cams and save $40, or save $70 when you buy three.

Just ask Alexa to show Cloud Cam’s live view on your Fire TV, Fire Tablet, Echo Show, or Echo Spot for a quick way to see what’s happening in another room. You can also speak or listen through Echo Show, Echo Spot, and Fire HD 10 Tablet using Cloud Cam’s two-way audio—an easy way to let your kids know it’s time for dinner. Cloud Cam is built in the same cloud as Alexa so it’s always getting smarter with more advanced alerts, detection, and features. Get the Echo Show with Cloud Cam bundle for $299.98.

Check in 24/7 from your Smartphone or Computer

With the free Cloud Cam App on Fire OS, Android, and iOS, you can access your Cloud Cam feed, anywhere you go.

Check in anytime or watch clips in the Cloud Cam app from your smartphone or at cloudcam.amazon.com. Use two-way audio on the Cloud Cam app to say hi when someone gets home or tell the kids it's time for bed. Just press the microphone in the Cloud Cam app and talk.

Start your 30-day free trial today. Learn more.

Start your free trial today with a Basic, Extended, or Pro subscription plan. Learn more.

Cloud Cam is easy to set up. Simply place it on a flat surface or mount it on a wall with the included mounting kit. Cloud Cam’s Live View can be rotated 180 degrees in the Cloud Cam App to support ceiling mounting.

Field of view	120 degrees diagonal
Size	Camera diameter (60 mm), camera thickness (42 mm), overall height (104 mm), base diameter (70 mm)
Weight	142g
CPU	Dual CPUs. Wi-Fi SoC and Image Signal Processor
Power	Power adapter and power cord (10 ft. long) included
Wireless	Single-antenna Wi-Fi with diversity. Supports public and private Wi-Fi networks that use the 802.11g/n; does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Connections	Wi-Fi, BTLE. Internet Speed: 2Mbps uplink speed or higher recommended.
Available colors	White
Smart phone requirements	iOS 9.3x or later; Android L or later
Warranty and service	1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Amazon Cloud Cam is subject to the terms found here.

Included in the box	Camera, USB power cable, 5W power adapter, mounting kit, and Quick Start Guide.
Generation	1st generation – 2017 release
Camera resolution	Up to 1080p Full HD Resolution
Camera frame rate	Up to 30 frames per second
Sensors	Ambient Light Sensor
Ports	One microUSB port for power
Audio	5 mm x 11 mm x 3.5 mm speaker and one omni-directional microphone
LEDs	One RGB LED for camera status, eight IR LEDs for night vision. To help you know when Cloud Cam is on, the status LED will glow green when the camera is on. When the green light is off, you know that the camera and microphone are electrically disconnected.
Cloud Cam App	The Cloud Cam App is compatible with Fire OS, Android, and iOS devices in the US. Cloudcam.amazon.com is compatible on Safari 11+, Microsoft Edge 15+, Chrome 56+, Firefox 56+.
Support	Click here to view more information on the Amazon Cloud Cam support page.

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William young

This camera SAVED my dog's life

November 30, 2017

Verified Purchase

We ordered this camera on thanksgiving just because it was on sale. It was delivered by Saturday and I installed it immediately. Sunday my family and I went out of town and I was excited to be able to watch our dog through the cloud cam app. On the way home Sunday evening, I received a notification that motion was detected. I open the app and see that my house had caught on fire and my dog was stuck inside. After calling 911 and a neighbor to break in to rescue our dog, I reopened the app to see the entire room filled with smoke and the fire blazing in the kitchen. Luckily this app saves videos for a week so I was able to share them with our fire department. I was also able to download the videos as well as zoom in to see what caused the fire (my dog hit the stove burner on). The camera is now melted and ruined, but I am forever grateful. I will order another one when we can live in our home again. Thank you Amazon for the sale and thank the universe nothing worse happened!

3,548 people found this helpful

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zumaTop Contributor: Baby

There is a lot of misinformation out there (Updated 8/11/2018)

November 12, 2017

Verified Purchase

This camera has worked well for me, a non-tech person. I have tried to answer as many of the common questions asked about this camera as I could.

I am not sure why, but there is a lot of misinformation out there, especially in some of the top reviews. Some of the problems have been fixed in software updates, but much of the information is just not correct. Hopefully these reviews will be updated at some point.

(Edit 8/11/2018 I have noticed many of those top reviews with bad info and most of those “camera caught the thief” video reviews are gone for some reason).

• You can download and watch videos on a PC with the free plan (first 24 hours)
• You can watch live stream on a computer via cloudcam.amazon.com
• You can turn off audio playback (from the app)
• You can invert the video (from the app)
• You can turn of the infrared night light (from the app)

UNPACKAGING
Package came on time and was without any damage, but there was no padding inside the shipping box. Included in the main box were the camera, USB cable, AC adaptor for 110 voltage, small setup manual, wall mount and two drywall screws (see photos).

OVERALL FIRST IMPRESSIONS
Camera seems well made and a little smaller than I thought it would be. All items were included and in good condition.
The image on the live view in daylight was good (see photo), images appeared sharp and easy to identify. Sound was crystal clear. I turned on the TV, went into another room and was easily able to watch the TV and hear the sound very clearly when it came through. There were some breakups of the sound at times though, making me miss some of the audio detail. But night vision is dark and grainy, it is not easy to make out items

SETUP
Set up took me less than 11 minutes which includes downloading the app and logging into all accounts. I am not a big tech guy but setup was quite easy. Basically you just plug the camera in to the AC adapter, download the Amazon Cloud Cam app to your phone, wait for the blue blinking light on the camera to change to a pulsating blue and green light, and you will hear a chime sound. This means the camera is ready for setup. Then you just hit the setup button on your phone and in about 3 minutes it is working. I am using a Moto E as my video source and for the app.

HOW IT WORKS
You can watch live view or see the video clips the camera took upon it detecting movement. It quickly took several short videos detecting movement when I walked around. I also received a sound and text notice on my phone of “Motion detected” every time it detected motion and took a video, and when I touch the notice it will play the video for me. I do seem to get a lot of “We were unable to play this video” error codes when I first try to play the video, but usually it will play when I hit the blue ‘replay’ button. I have not upgraded my plan so I will only get the last 24 hours of video. It does not take pictures but you can easily do this by just taking a screenshot (see photo) on your android phone, normally this is just hitting the power button and volume button at the same time. Or you could do a Print Screen on your computer when viewing recorded video clips. You can view the recorded videos AND download video clips from a PC with the free plan, just go to www.amazon.com/clouddrive, sign in, then when watching your videos in the upper right hand corner there is a download icon. You can also view live feed or videos up to 24 hours any time with the basic included plan on your cell phone or computer.

GLASS WINDOWS
It will take video through a window as it can detect movement. Image for me was still pretty good. But at night the infrared light will glare badly on the windows blurring your view almost completely. You can turn off the infrared light via the app though, and using just a porch light I captured cool videos of many animals at night.

WHAT I DO NOT LIKE
In my opinion this camera has poor night vision. It does have the ability to see live view from a computer even though many reviews say you cannot do this. Just go to cloudcam.amazon.com to set it up.

I set this camera up to watch my car in my driveway as a test, but at night even at low sensitivity it goes constantly, recoding everything. OK, no problem yet. But when I go to Amazon Drive, I see a lot of recorded videos that I just want to delete. But as of now, I have to look at each one individually, and then hit the delete button each time. I would think this could be MUCH easier. I might take a star off for this in the future (maybe it is just something I do not see or have figured out?).

Edit: Thx to “Regolith” who gave me an option to quickly delete the videos, see his/her two comments under the “comments” section, they worked well for me. It can work for the phone or the computer.

ANSWERS TO QUESTIONS ASKED
• You can download videos to a PC on the free plan for the first 24 hours
• You can view live stream on a PC via cloudcam.amazon.com
• It has no local SD storage
• Sound plays very clearly and loud
• You can turn off audio playback
• It only records if it detects movement
• This is an indoor camera only, it is not waterproof
• You can turn the camera on/off through the app
• When the camera detects motion, you receive a text and sound alert via a cell phone
• You can turn off the IR (infrared night light)
• It does not pan or zoom
• Night vision is dark and grainy, not easy to make out photos
• While camera viewing is wireless, it requires a wire to power it (it is not battery operated)
• You can have the camera image rotate 180 degrees for ceiling mounting
• Does not require a base station (some do, I have no idea what a base station is for)

THOUGHTS
I have not owned another camera to influence me one way or another.

I have continuously updated this review as I have used and tested this camera out. Sorry to write so much, I know most people do not like detailed long reviews but I always write what I would want to know about an item before I make a purchase. Any misinformation please let me know or if you have any questions please ask via comments, I will answer what I can.

2,130 people found this helpful

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tourer99Top Contributor: Baby

Good replacement for my older security cameras with free cloud service

November 25, 2017

Verified Purchase

UPDATED 5-3-18 -- Keeps getting better and better

I had first rated this camera 3-stars (November 2017) because of significant deficiencies. After a series of updates by Amazon I upgraded my review to 4-stars, and now again to 5-stars. Thank you Amazon for responding to user complaints quickly, and continuing to add features. Because of the updates, I have purchased more cameras.

I have been replacing my lower resolution security cameras with the new Amazon Cloud Cam. Several of the older cameras were pointed outside (through windows) and one indoors. They were recording to a single hard drive on a small computer hidden in my house. The Amazon Cloud Cam, offered higher resolution, a wider angle lens and free 24 hour cloud storage, making it a good replacement.

Things I like about this camera:

* Very good picture quality, even in marginal lighting conditions
* IR night recording not bad, and the IR LEDs are barely noticeable (see note below)
* Wide angle lens covers entire room. (I am using one of these to replace two of my older cameras.)
* Free app for monitoring one or more cameras and reviewing recorded video. App can be installed on multiple phones.
* LIVE monitoring of cameras from web browser (newly added feature)
* Good motion detection with settings high, med, low.
* 2-way audio intercom when using app
* Free cloud storage (24 hours). This is a big deal for me.
* Can access & download clips from the Amazon Cloud drive even with the free plan.
* Can view and download clips from the app.
* Proximity setting turns off interior cameras when I am home (based on my cell phone location)
* 10' USB power cord. (My other cameras have shorter 5' cords and all require extensions.)

Things that could be improved on this camera:

* Mounting stand/bracket. The plastic stand was designed primarily for setting on a flat surface, or optionally mounting on a wall or ceiling. A short arm has a swivel ball which extends into the camera. This cannot be disconnected. There is limited travel on the swivel. It works okay, but is not as flexible as other cameras that I have used (Sony, JVC, Axis, D-Link, etc.)

* Cloudy night vision with built-in IR LED's. The eight LEDs (night vision illuminators) are behind the dark front faceplate. They are barely noticeable when looking at the camera in the dark. If stealth is what you're looking for then this is fine, except for the fact that the green power LED ruins the stealth effect. As a test, I turned OFF the night vision illumination in the Cloud Cam, and used the IR illumination from one of my older cameras in a totally dark room and, WHAT A DIFFERENCE. Suddenly the Cloud Cam image was punchy and had much more contrast. So the trade-off is to use the built in night vision LEDs and have a cloudy picture that's okay, or use external illumination and have a picture with more punch and contrast. You can buy an external IR LED illuminator on Amazon for about $10-12. This allows me to illuminate an outside area (my deck) with the Cloud Cam in a fixture behind a glass panel.

* No way to disable the green power LED on the camera. There should be settings for ALWAYS ON, MOTION DETECTED, and ALWAYS OFF. (I have covered the LED on the cameras pointing outdoors with black tape.) I've kept the power LED on the indoor camera visible since it goes off when camera detects when we are home. (Based on my cel phone location) Bottom line: the camera shouldn't call attention to itself unless you want it to.

* No time/date overlay in the video window. Yes you can use the file time/date, but a video overlay would be much better--especially in court.

* No microSD on-board recording. In recent years this has become a must since networks can go down (or be intentionally disabled). It would be very nice to have a backup recording in each camera.

* App notifications available, but SMS notification might be better. (see note below)

REGARDING CLOUD STORAGE:

I find it a bargain that Amazon is giving us free cloud viewing and storage for 24 hours. If something happens during that time, I can view the video and do as many screen grabs from the app as I need, or download clips--even with the free plan.

Some people have asked for continuous 24 hour recording. That just wastes bandwidth. I only want the camera to record things that change in the video (motion, etc.)--which this camera does very nicely. And, if the microphone is enabled it should record when there are changes in the audio--which this camera does not.

Since I've added these 3 Cloud Cams, the typical upload data has been averaging about 250 GB more per month than previously.

REGARDING NOTIFICATIONS TO MY CELL PHONE:
When notifications are turned on, the mobile app sends a notification to my phone. Nice feature, but with it enabled I found that I was using a large amount of data on my cell plan (about 1GB in a few days) not from the app, but instead from an Android background service. When I turned off the notifications, the excessive data usage went away. I have to do more research on this problem before I can make recommendations, but buyers should keep an eye on data usage, even if it's just notifications and not live viewing. I would prefer to get the notifications from SMS and not have the app running in the background.

In summary I think the camera is an excellent security camera for many people. I now have 3 Cloud Cams--one outside in the housing (pictured.) A couple of my older, lower resolution, cameras are still operating but there seems to be little use for them anymore now that the Cloud Cams have taken over.

541 people found this helpful

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Peter A Luttenbacher

Well worth the price of admission to put a bad guy in jail

December 11, 2017

Verified Purchase

Not three weeks after installing the Amazon Cloud Cam I received an alert of motion at our hunting cabin. There should not have been anyone there and I was surprised to find video of someone breaking-in and collecting our tools and hunting gear to take with him. I was not able to catch him in real time, but I was able to alert the Sherriff Dpt. within minutes of him leaving. With the 25 separate videos of the suspect the cloud Cam provided, the Sherriff Dpt. were able to quickly find him, our property, and put him in jail. Well worth the price of admission to put a bad guy in jail.

145 people found this helpful

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Most recent customer reviews

Sam

... out and it’s convenient to set up and works great. Love the fact you can download the videos ...

First bought one of these to test out and it’s convenient to set up and works great. Love the fact you can download the videos and program it to schedule on off times.Read more

Published 1 hour ago

Andres

Best kids monitoring solution.

I decided to buyAmazon Cloud Cam based in positive reviews.No regrets... best decision ever made. The image quality, even at Night, is awesome, sound is perfect.Read more

Published 8 hours ago

Sabina L. Watts

Five Stars

Perfect. And works very well. No hassle.

Published 12 hours ago

Ron Fultz

Does not work

Tried 2 of these cameras neither would connect to my internet my Yi and arlo cameras connected easily.
Had to give one star no star was available.

Published 13 hours ago

Sergio G.

Audio doesn't work. Eh..

Audio doesn't work on my camera for some reason. My Echo Shows work perfectly but trying to speak through the Cloud Cam doesn't work.Read more

Published 15 hours ago

Roger K. Mukai

Works INDEED well. Better than I expected in every way.

I needed this to monitor my pets when I am not at home. It works well. A good field of view, sound both ways, and you can actually see what you need to see - when you are away.Read more

Published 15 hours ago

Amazon Customer

Solid product

We enjoy being able to utilize the camera and the app that comes along with it, however the audio feature seems to be hit or miss.Read more

Published 19 hours ago

john t miller

Good camera/video

We'll worth the money

Published 1 day ago

kirsten puga

Its so easy to set up and the app is user-friendly

Its so easy to set up and the app is user-friendly! I use this mainly to spy on my dogs when I'm out and if I need to hire a dog walker through the Wag app to ensure nothing shady...Read more

Published 1 day ago

James R. Bender

Amazon dropped the ball on this one.

Good enough. But not worth it.

119$ . Takes 20minutes to setup and update firmware.

Cheap construction.

Good 120 degree view.Read more

Published 1 day ago

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2-Year Protection Plan plus Accident Protection for Amazon Cloud Cam (delivered via e-mail)

TotalMount Outlet Mount Amazon Cloud Cam

TotalMount Full-Motion Wall Mount Amazon Cloud Cam

2-Year Protection Plan plus Accident Protection for Amazon Cloud Cam (delivered via e-mail)

Amazon Cloud Cam Security Camera, Works with Alexa

Catch every moment

Stay connected 24/7

See clearly in the dark

Two-way audio

Intelligent alerts

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