UPDATE: ALL ISSUES RESOLVED, IT'S SCREAMING FAST AND I HAVE TO SAY, EERO SUPPORT IS PHENOMENAL.
I'm updating my review from 4 to 5 stars after using this for a few months. First of all, their customer success reached out to me (because real humans spotted my issue, not AI) and proactively offered to help. I was impressed with that. That resolved some of the issues. As of changing a few things around, adding a security system, a boatload of ethernet cables (via a switch) and a bunch of other doohickies, it was necessary to make a few changes to the network setup. I emailed that there was an issue, they offered to schedule a call (which is so professional and awesome as opposed to waiting online for hours and getting dropped, which happens with so many call centers...) but I was busy and didn't respond so they sent an email reminder with my issue number. So I called their support and they. solved. the. issue. Now, the network is running faster than ever (I'm plugged in via ethernet now) and there's no high pitched noise anywhere in the house except within a 2 foot radius of the "main" eero puck. They also asked the make and model of the network switch I have plugged into the main eero to track any possible compatibility issues. To be honest, I didn't *really* want to love this bc it's owned by Amazon (ahem, scamazon? which doesn't have all my favorite business practices in the world!) but I do love this system. Because it works so well and they worked so hard to make sure everything worked, providing outstanding support from all angles, I can do nothing but sing its praises. I think you can't go wrong with this Eero. Incidentally, the wifi sped up significantly (even when not on ethernet) with this latest firmware and redo that took it out of bridge mode.
---ORIGINAL REVIEW---
I just set up the Eero 6+ a week ago, but the routers had to be super close together without Ethernet, and the speeds were merely so-so just a room away. Plus (and this is the deal killer) there was a persistent high-pitched noise around the routers, even when plugged in via ethernet. I have sensitive ears and can hear things dogs hear. I could also feel the frequency in my teeth. Very weird. So I thought I would try this one instead in case it made a difference.
Our fiber speed is 940 max so the 6+ should have been fine speed wise. This one performs faster except when doors are closed, then it's actually slower. This one, fortunately, does not make the high pitched noise like the 6+, so points for that. But trying to connect the garage router wirelessly was unsuccessful where the 6+ connected just fine. I had to run an Ethernet cable to the Eero 7 to get it to connect. So I would say this one is more finicky overall than the 6+. I will have to decide whether I can deal with the high pitched noise of the 6+. The Eero 7 seems to have worse performance through walls.
Product contains recycled material.
As certified by
Recycled Content Certification for Electrical and Electronic Equipment
Recycled Content Certification for Electrical and Electronic Equipment
Recycled Content Certification for Electrical and Electronic Equipment by SCS Global certified products are required to achieve minimum total recycled content from 10-50% depending on product type.
