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Echo Plus with built-in Hub – Silver

Brand: Amazon

4.6 3,535 ratings

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Echo Plus is a simple way to start your smart home. It has a built-in ZigBee smart home hub, which allows for simple and direct setup of compatible ZigBee lights, locks, sensors, plugs, and in-wall switches from brands like Philips Hue, GE, and Yale. No additional hub required.
Echo Plus connects to Alexa—a cloud-based voice service—to play music, make calls, set timers and music alarms, ask questions, check traffic and weather, and more—instantly.
Just ask for a song, artist, or genre from Amazon Music, Spotify, Pandora, and more. With multi-room music, you can play music on your Echo devices in different rooms. Echo Plus can also play Audible audiobooks, radio stations, news briefs, and more.
Call or message almost anyone hands-free with your Echo device. Also, instantly connect to other Echo devices in your home using just your voice.
Improved speakers with Dolby processing deliver crisp vocals and extended bass to fill the room with immersive, 360° audio
With seven microphones, beamforming technology, and noise cancellation, Echo hears you from any direction—even while music is playing
Alexa is always getting smarter and adding new features and skills. Just ask Alexa to control your TV, request an Uber, order a pizza, and more.

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We want you to know

Currently, stereo pairing, speaker groups, and multi-room music only support music playback over your wireless network, and do not support Bluetooth, 3.5mm AUX in, or TV/video connections.

Already have a smart home hub?

We recommend using Echo, Echo Dot, Echo Show 5, or Echo Show 8 to control your devices using just your voice by enabling the manufacturer’s Skill in the Alexa Skills Store.

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Technical details

Echo Plus

Size	9.2” x 3.3” x 3.3” (235 mm x 84 mm x 84 mm)
Weight	33.6 oz. (954 grams) Actual size and weight may vary by manufacturing process
Wifi connectivity	Dual-band Wi-Fi supports 802.11 a/b/g/n/ac (2.4 and 5 GHz) networks. Does not support connecting to ad-hoc (or peer-to-peer) Wi-Fi networks.
Amazon Sidewalk	A shared network that can simplify Echo device setup and can help your device reconnect to your Wi-Fi router when you update your password or network name. Sidewalk uses a small portion of your internet bandwidth to provide these services to you and your neighbors, and is enabled on your device unless you have previously disabled the setting. You can disable Sidewalk at anytime. Learn more here.
ZigBee connectivity	Built-in ZigBee smart home hub supports ZigBee light bulbs, locks, plugs, and in-wall switches
Bluetooth connectivity	Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo or from Echo to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Bluetooth speakers requiring PIN codes are not supported.

Audio	2.5” (63.5 mm) woofer and 0.8” (20 mm) tweeter
Alexa App	The Alexa App is compatible with Fire OS, Android, and iOS devices. A list of supported operating systems can be found here.
Accessibility Features	The Alexa app and Alexa-enabled products include several features for customers with accessibility needs related to vision, hearing, mobility, and speech. Learn more about Alexa accessibility.
Warranty and Service	1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Echo Plus is subject to the terms found here.

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Customer reviews

3,535 global ratings

How customer reviews and ratings work

Customers say

Customers like the sound quality, quality, ease of setup, ability to understand and fun of the digital device. They mention that the sound is great, the bass has been dramatically improved and that it works well as a smart hub. They also appreciate the ease of installation of the Philips Hue bulbs and that the Alexa app is amazing.

AI-generated from the text of customer reviews

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Sound quality Quality Ease of setup Ability to understand Fun Hub Connectivity Value

655 customers mention "Sound quality"559 positive96 negative

Customers like the sound quality of the digital device. For example, they say the sound is great, the bass has been dramatically improved, and the microphone hears them great. Some mention the tech is clearly in its early stages and that the Echo is fun. They also say it plays music and has a wide variety of music options on voice command.

"...I paid $250 and for the price of the Echo Plus, the sound quality is pretty good with the Bose beating them by a bit as there's a better base..." Read more

"...We have Pandora and Prime music which allows for a wide variety of music options on voice command...." Read more

"...Don’t get me wrong, the original Echo does a pretty good job of hearing you. This model came with the Philips Hue Light Bulb as a promotion...." Read more

"...ProsSounds better than the first EchoHas access to thousands of Alexa skillsSlightly cheaper than beforeCons..." Read more

621 customers mention "Quality"531 positive90 negative

Customers like the quality of the digital device. They mention that it works well to provide their daily radio needs, and control of their smart things home. They also say that it's wonderful in use, with good sound quality. Some say that the hub functionality works for them, but it has some limitations. Overall, most are happy with the quality and functionality of the product.

"...the Amazon Echo Plus for it’s quality and overall capability to perform a variety of functions including the Smart Home function. This is an update...." Read more

"...This model came with the Philips Hue Light Bulb as a promotion. It works flawlessly. Echo found the bulb quickly and incorporated it...." Read more

"...Wonderful in use but a bit tough to get there." Read more

"...This switch works great but it is a single pole switch meaning it has to be used to turn a light on/off from one location, not two different..." Read more

375 customers mention "Ease of setup"277 positive98 negative

Customers find the setup of the digital device to be easy. They mention that the bulb that came with it was a breeze to set up, and that it makes it simple to install the Philips Hue bulbs and potentially other brands. They also say that it's simple to connect smart plugs and Hue lights, and mention that names in the application are extremely convenient. Customers also appreciate the availability of information, integration of voice recognition, and the routines are excellent.

"...The product itself looks good in any room and is easy to set up straight out of the box...." Read more

"...It was simple to connect smart plugs and Hue bulbs. These can be scheduled to turn off and on at specific times of the day or with voice commands...." Read more

"...It is a fantastic smart home tool that requires minimum set up and is easy to use...." Read more

"...with our new Echo, but for me who is writing this review, the sting of mediocre setup and an unreactive bundled bulb remains...." Read more

203 customers mention "Ability to understand"168 positive35 negative

Customers like the ability of the Echo Plus to understand. They say that Alexa is great, the Echo Smart Hub feature is amazing, and the control seems fine. They also say the possibilities are endless with the Echo plus as more products are created in the tech.

"...Overall, the possibilities are endless with the Echo Plus as more products are created in the tech market to function in unison with the echo...." Read more

"...They can be controlled remotely from the Alexa app also...." Read more

"...even though some of the improvements are minor, the original Echo is an outstanding product. There is room for additional improvement however...." Read more

"...ProsSounds better than the first EchoHas access to thousands of Alexa skillsSlightly cheaper than beforeCons..." Read more

147 customers mention "Fun"147 positive0 negative

Customers find the digital device fun to use, learn new uses, and chat with. They say it's a good toy for geeks and people that like to make calls using it. Some mention that the product is easy to setup and has a built-in hug.

"...In use, as I said in the beginning, this is a pure joy to use...." Read more

"...But she's still a lot of fun to chat with when you're bored, try a few games on, check weather...." Read more

"She is fun, entertaining, informative, time saver, and all around help. Set up was easy...." Read more

"...It’s also fun chatting with the little grand kids...." Read more

120 customers mention "Hub"85 positive35 negative

Customers like the built-in smart home hub in the Echo Plus. They say it's amazing, affordable, and multi-functional. Some customers also mention that the internal hub is fine for the most basic on/off, some brightness controls, and that the smart home options are nicely supported in the Alexa App.

"...The internal hub is fine for the most basic on/off, some brightness controls of the hue lights, but anything beyond that..." Read more

"...I also got this for the built in smart hub so I could start smartening up the house...." Read more

"...But its much-touted smart hub feature is pretty limited, and it's not a significant improvement overall for existing Echo owners...." Read more

"...On the plus side for some buyers (no pun intended) it has the built-in hub...." Read more

146 customers mention "Connectivity"71 positive75 negative

Customers are mixed about the connectivity of the digital device. Some mention that connecting to smart devices is a breeze, the built-in hub makes connecting devices to it easy, and the bluetooth connectivity is seamless. However, others say that they have issues connecting this to Wi-Fi and the Alexa app, have problems maintaining WiFi connection, and were not able to connect it to their Roku despite it saying that they can.

"...I like how it seamlessly connects through bluetooth to my LG SJ9 soundbar and subwoofer by just saying, "Alexa, pair speakers." I can't wait..." Read more

"...This tells me that even the bluetooth connectivity is different between the two Amazon units...." Read more

"...Echo Plus has its own hub so many devices can be connected directly. It was simple to connect smart plugs and Hue bulbs...." Read more

"...The feature is good, but not great. Each speaker can be in only 1 group - so I can’t create a group called “downstairs” which includes my study and..." Read more

135 customers mention "Value"52 positive83 negative

Customers are mixed about the value of the digital device. Some mention that it's well worth the price, and the speaker sounds great for the price. Others say that it may not be worth the extra money for the built-in hub, and that it is not worth the effort.

"...Pathetic and disappointing. I have 6 Echos - 2 dots, 3 Ecos,& 1 tap. Fix this or I'll be returning my Echo plus" Read more

"...The speaker sounds great for the price and I sometimes ask Alexa to make phone calls for me (ie. when doing dishes)...." Read more

"...have an Echo already and are considering upgrading, this is not worth the upgrade fee unless you have an Echo Dot as the sound is much better than..." Read more

"...and for paying Plus prices for a feature I now feel is not worth the hassle and risk. The smart move: buy a dumb bulb and use a light switch...." Read more

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Shirley

Great product! Endless current and future possibilities...

Reviewed in the United States on January 29, 2018

Verified Purchase

I'm very pleased with my Echo Plus and the things I am able to get Alexa to do through it, but I'm hopeful that many new skills and features will be added in the near future. I realize this is a newer market and it will take a bit before all kinds of innovative and creative functions can be added. For now, I'm satisfied with asking Alexa to turn my house lights/lamps on and off through my TP-Link smart plugs and Phillips hue light bulbs (all incredibly easy to install through the Echo Plus). Some other features I enjoy are the voice commands to control my music through Amazon prime or other paired speakers. I like how it seamlessly connects through bluetooth to my LG SJ9 soundbar and subwoofer by just saying, "Alexa, pair speakers." I can't wait until there's a better and quicker way to control the TV. I currently use the "quick remote" app, but it's very command specific and Fire TV apparently is still not as fast based on the few YouTube video demonstrations I've watched. I can order amazon products and with the correct enabled skills, groceries too. Besides asking Alexa to answer many different questions through my echo (ie. weather, time, date, to do lists, places nearby, directions, miles to locations from home, etc.), I can connect it to my new MacBook.

The product itself looks good in any room and is easy to set up straight out of the box. I like the lights on the upper portion which are a nice touch carried over from the original design and will light upon calling Alexa letting you know she's listening and waiting on a command. The speaker sounds great for the price and I sometimes ask Alexa to make phone calls for me (ie. when doing dishes). The audio for the calls is usually good. The echo's volume may be turned up or down either by voice command or by turning the upper portion of the cylinder to the LEFT (L=Loud) or to the right to turn it down. The speakers on the echo plus are significantly better than the 2nd generation echo dot which I also purchased. I own some Bose portable speakers I paid $250 and for the price of the Echo Plus, the sound quality is pretty good with the Bose beating them by a bit as there's a better base sound.

The echo dot 2nd generation can play the same music station as the Echo Plus at the same time in different rooms or they can individually play different stations and do different things. Having multiple echos allows one to use them as an intercom between different rooms. I like that option, but have not tried it, because I have to change the name of one of the devices and I really like saying 'Alexa.' Overall, the possibilities are endless with the Echo Plus as more products are created in the tech market to function in unison with the echo. There are endless things I can do with this device, but this review would be even lengthier. There are quite a few random YouTube videos if more information is needed on the product. I recommend this product completely and can't wait to see the next steps in its development so I can further benefit from its use and future skills!

6 people found this helpful

Helpful

mainer

Not just a pretty face!

Reviewed in the United States on December 3, 2017

Verified Purchase

This is my first experience with the Echo technology. When I purchased the Amazon Echo Plus, I had one idea in mind about what I wanted to do with it. I had no idea about its potential and capability. You need to download the Alexa app first. It’s pretty easy to initially set up but after that there is a learning curve. My wife and I both have separate Amazon accounts but this is registered to her account which is also connected to Prime. You have to set up a different household profile for each user but still have access to the main account's connections. Echo Plus has its own hub so many devices can be connected directly. It was simple to connect smart plugs and Hue bulbs. These can be scheduled to turn off and on at specific times of the day or with voice commands. Echo could detect my voice from our living room to our bedroom about 30 feet away down a hall and obey commands without shouting. They can be controlled remotely from the Alexa app also. We have Pandora and Prime music which allows for a wide variety of music options on voice command. Programming your news and sports sources for a daily summary is easily done in the Settings. There are so many capabilities I won’t spoil the fun of your own discovery and I’m still experiencing new ones myself. Since I am the main user, my wife is not tech savvy as she will be the first to admit, one problem I encountered was entering my cell phone number in my profile. Because I use it on my own Amazon account, I can’t use it as a member of the household. This limits the use of the Echo for communication to only the main account if you already have one with Amazon using your cell number. If you don’t have one this is not a problem. I’m hoping this will be addressed in a future update. I had to delete the number from my Amazon account in order to use it with the Echo Plus. Now I do not have communication regarding orders from my Amazon account. The sound from the Echo Plus is very good…not Bose quality but right up there. It’s better than my Bluetooth speaker which I hooked up but liked the sound from Echo better. There is a power supply…no battery backup and two buttons on top…Mute and ON/OFF. Under the bottom there is a reset button. Rings of light on top have different meanings with different colors and the top of the cylinder turns controlling volume. Although there are other options for setting up a Smart Home, the Amazon Echo Plus does so much more. There are many Smart Home devices that are compatible with Echo and easily available to control and monitor most areas in your home. Overall, as a first-time user, I am very pleased and would highly recommend the Amazon Echo Plus for it’s quality and overall capability to perform a variety of functions including the Smart Home function. This is an update. The tech support for the Echo Plus is exceptional! If you are having a problem, I would definitely contact them.

9 people found this helpful

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