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It's About Time: How to Do More of What Matters in the Time You Have Paperback – September 26, 2017
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About the Author
R. Shawn McBride is a corporate business attorney, author, CPA, business strategist, and public speaker. He is the CEO and Chief Innovation Officer McBride for Business, and the managing member of The R. Shawn McBride Law Firm. McBride tells his audience members to go big or go home, inspiring them to set ambitious goals and adopt time-management techniques to turn dreams into reality. His practical insights give listeners skills they need to achieve maximum productivity. McBride has a passion for business and helping business owners build companies that stand that the test of time. He believes success starts with a long-range vision and a plan to achieve it. His keynote presentation teaches business owners to make their companies more stable and engage employees so while they help the company they also achieve their personal goals. McBride's audience members regularly tell him his speech gave them a new perspective on life and a renewed commitment to reaching their goals. He is the author of Business Blunders! 10 Dangerous Business Mistakes: How to Protect Your Business So It Can Thrive. Shannon J. Gregg, MBA, is an aficionado of sales technology to increase efficiency in the sales process, and an early adopter and adoption influencer for sales technology systems, particularly Salesforce.com and technology that integrates with the Salesforce platform. Gregg is known as a change agent, particularly in M&A environments (VC/PE), with successful track record of integrating process, product/service pricing, and pricing methodologies, and notably, global teams, with cultural sensitivity. Having set up three sales operations teams in technology firms, Shannon is no stranger to the needs of a growing company to identify efficient and effective sales process in order to drive revenue as quickly as possible. She’s hyper-focused on improving sales productivity and optimization and is known for her ability to hone in on areas to improve with a lean approach and her charismatic candor. Gregg’s a full-time head of sales operations, and she also provides keynote talks, consulting and workshops on sales productivity.
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Additionally, my perspective for my staff is I want them to grow in their skills so much that they call me out on my sloppier efforts. The trick is getting them there. I’ve only found success when I embrace letting go and letting them take some chances to grow their competencies. The truth is that I should be more available for the more professional offerings I have. Determining the price for a patient’s copay and explaining how many refills they have should not be my primary effort. So I’m letting all of that go more and more. I want to provide more education and counseling. I want to be considered a professional and not someone who makes a relatively great income by counting by 5’s.
My team is still growing and strengthening but it does take time. Sometimes I have to do the menial tasks in order to allow them to grow. I think the approach that sometimes it’s got to get worse before it gets better is the truth and what is needed to pay out time management dividends. You are sometimes only as quick as your slowest process.
My only particular forever battle is turnover and potential turnover. I admit that most technicians and clerks should not want to remain in that position forever. The ones that learn should want to move on.
Just my thoughts in my business intertwined with what I read from the two of you.